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Hard Rock Hotel & Casino Bristol

2.5 star property

Photo gallery for Hard Rock Hotel & Casino Bristol

3 bars/lounges
1 bedroom, premium bedding, in-room safe, desk
Indoor/outdoor pool
Superior Suite, 1 King Bed, Corner
Indoor/outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available

Explore the area

View map
500 Gate City Highway, Bristol, VA, 24201
  • Place, Bristol Mall
    ‪3 min walk‬
  • Place, Hard Rock Hotel & Casino Bristol
    ‪5 min walk‬
  • Place, Bristol Regional Medical Center
    ‪4 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(25 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property entrance

The Bristol Hotel

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, 1,006 reviews
The price is AU$283
includes taxes & fees
30 Sept - 1 Oct
The Bristol Hotel

About the area

Bristol

With a stay at Hard Rock Hotel & Casino Bristol in Bristol, you'll be a 4-minute walk from Bristol Mall and 6 minutes by foot from Hard Rock Hotel & Casino Bristol. .This casino hotel is 9.1 mi (14.6 km) from Bristol Motor Speedway and 0.5 mi (0.8 km) from State Line Centre.

What's nearby

  • Bristol Mall - 3 min walk - 0.3 km
  • Hard Rock Hotel & Casino Bristol - 5 min walk - 0.4 km
  • Bristol Regional Medical Center - 4 min drive - 4.4 km
  • The Pinnacle - 4 min drive - 5.1 km
  • Bristol Motor Speedway - 19 min drive - 18.1 km

Getting around

  • Abingdon, VA (VJI-Virginia Highlands) - 18 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬6 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Mr. Lucky's - ‬6 min walk
  • ‪Constant Grind - ‬6 min walk
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive

About this property

Hard Rock Hotel & Casino Bristol

Hotel in Bristol with 5 restaurants and a full-service spa
Hard Rock Hotel & Casino Bristol offers 303 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Stay in one of 303 guestrooms featuring flat-screen televisions. Digital television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer a fitness center or a sportsbook. Additional amenities at this hotel include concierge services, a television in a common area, and a vending machine.
Grab a bite at Marketplace, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink at one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Marketplace - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Constant Grind - Onsite coffee shop. Open 24 hours. Open daily.
Council Oak (21+) - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Hard Rock Cafe (21+) - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
YOUYU Noodle Bar (21+) - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, uncovered valet parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 20 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants

Restaurants on site

  • Constant Grind
  • Council Oak (21+)
  • Hard Rock Cafe (21+)
  • Marketplace
  • YOUYU Noodle Bar (21+)

Things to do

  • 59 gaming tables
  • 900 slot machines
  • Casino (85,873 square foot of space)
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Sportsbook
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift (173 centimetre wide door)
  • Roll-in shower (76 centimetre wide)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 14.99 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 30 for adults, and USD 15 to 20 for children
  • Uncovered valet parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Service fee: USD 14.99 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hard Rock Bristol Bristol

Hard Rock Hotel & Casino Bristol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 177 out of 234 reviews
Rating 8 - Good. 31 out of 234 reviews
Rating 6 - Okay. 15 out of 234 reviews
Rating 4 - Poor. 8 out of 234 reviews
Rating 2 - Terrible. 3 out of 234 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Bad layout

Don't travel here with children. The food places are on the other side of the casino where there is no way for children to get thru the building. In order to eat you will have to exit the building and drive around to the back. Very inconvenient.
Stayed 1 night in Jun 2025

8/10 Good

Jane

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Gabriel

Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check in

Was a great stay. My husband went in to see if a room was available and the lady was very rude to him. When i came in i had a different person and she was great
Stayed 1 night in Jun 2025

10/10 Excellent

Kristina, Christiana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasantly surprised ! From the front desk , the casino attendants , to the wait staff at Council Oaks… all fabulous . The room was clean , beds comfy .. Would stay here again for sure !!!
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Lillian J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Had a great time except I had a issue with a bartender I think her name is Rene she was working on the 18th at 10PM, she was very rude and made poor drinks.
Stayed 2 nights in Jun 2025

2/10 Terrible

Robert

Travelled with group
Disliked: Amenities
Smoking in the casino was horrible, the over zealous makeshift security were a little out of their depth and the food was the same quality you’d expect from a shopping mall and the dealers and game officials struggled with simple math. It was the worst casino I’ve ever been to. The hotel is mediocre, I should have just stayed at the Hilton! It’s not Vegas by any stretch of the imagination.
Stayed 2 nights in Jun 2025

10/10 Excellent

Deborah

Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Great place to stay!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a overall wonderful experience, the staff were so friendly and helpful and the rooms were perfect!!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Kena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard Rock Hotel was nice
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Stayed 1 night in May 2025

10/10 Excellent

deborah

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was Great. Not a bad thing to say...................
Stayed 1 night in Jun 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

David E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went to see Travis Tritt concert. Travis was awesome as always. Hotel was clean. Staff was excellent. Casino was nice.
Stayed 1 night in Jun 2025

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and the hotel staff was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nancy M.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice and comfortable. Service was excellent and really pleasant.
Stayed 1 night in May 2025

10/10 Excellent

Tricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room.
Stayed 1 night in May 2025

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking in was seamless, the elevator makes weird cracking noises, the hotel room was beautiful. We only stayed one night so we purchased a standard King. The rooms were clean, bed was cozy. Whoever designed the bathroom doesn't know how to design as it was way too busy. I loved they have robes. The service throughout the whole casino was top tier. The only thing I didn't like was how small the non smoking part of the casino was. No electronic blackjack was there. And they really need a microwave in the rooms or somewhere on site to use. It was crazy to me that they didn't have one as many people could use it.
Stayed 1 night in May 2025

10/10 Excellent

NICOLE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025