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Mercure Vichy Thermalia

4.0 star property

Photo gallery for Mercure Vichy Thermalia

Exterior
Privilege, Room, 1 Double Bed | Bathroom
Bar (on property)
Minibar, in-room safe, desk, blackout curtains
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

Map
130 Boulevard des Etats-Unis, Vichy, Allier, 03200
  • Thermes de Vichy
    ‪1 min walk‬
  • Palais des Congrès Opéra Vichy
    ‪4 min walk‬
  • Vichy Opera
    ‪7 min walk‬
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪50 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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Mercure Vichy Thermalia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 79 out of 337 reviews
Rating 8 - Good. 163 out of 337 reviews
Rating 6 - Okay. 63 out of 337 reviews
Rating 4 - Poor. 23 out of 337 reviews
Rating 2 - Terrible. 9 out of 337 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Mika

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel has seen better days. Properly is outdated. One female waitress was excellent in the evening, had an attitude that she is talking to equals. The male waiters and reception employee had an arrogant attitude, although everyone was polite. I speak fluently French but with an accent, maybe that was the reason. Or the fact that we are a gay couple just resonated badly. The morning staff at breakfast and checkout were however excellent, warm and caring, giving a feeling that they genuinely care.
Stayed 1 night in Oct 2024

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was no pool at advertised.
Stayed 3 nights in Aug 2024

4/10 Poor

Ronald

Travelled with partner
Disliked: Amenities, property conditions & facilities
very old property and needs a lot of refurbishment, the hotel is in a very bad condition.
Stayed 5 nights in Aug 2024

10/10 Excellent

BARNABY

Stayed 1 night in Dec 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool. Nuxe products in the bathroom. Very very nice staff. Great location and parking.
Stayed 1 night in Jul 2022

6/10 Okay

Jacky

the staff was inexistent
Stayed 1 night in Jan 2022

6/10 Okay

Rahela

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
A bit disappointing experience as normally Mercure hotels are well kept with a touch of luxury but this property was bit run-down kinda place. Our stay was very short but I didn't get the good vibes overall at this place though the reception staff / service was awesome and no complaints. This hotel needs renovation plus better cleanliness required.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

VerbalGarbage

Liked: Cleanliness
Disliked: Property conditions & facilities
Great location but hotel quite tired & in need of a much needed makeover. Bought bottle of wine from bar for the room but barman couldn’t open it for me. No bottle opener available. In France??
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2018

8/10 Good

Pravin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A ni e stay in a Nice town

Very great stay at this hotel breakfast buffet is very complete o sart the day . Perssonnel very charming

8/10 Good

Chris, Dursley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night stop over in Vichy

Comfortable relaxing stay

8/10 Good

Khatijah, Malaysia

Liked: Cleanliness, room comfort

Trip to Vichy

There was problem with the elevator during my 6 night stay at the hotel. Other than that I have pleasant memories of my visit to Vichy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

I love my stay in Vichy

4/10 Poor

Don, Sarasota

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Not worth the extra drive

We had great difficulty finding the hotel. It's close to shopping and restaurants, which is a plus. Did not eat meals there at all. Hotel is very dated and not really very inviting. We regretted making the drive over from the Auto Route to stay there en route back to Paris.

8/10 Good

Brent, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super service!

Outstanding front desk service, above and beyond the call of duty. As a nonFrench speaking guest, the staff was tremendously helpful (specially with the Domes thermale, next door). Old hotel, yet renovated rooms. Air conditioning was to noisy, we didn't need it. Lovely location, parking fee a bit odd.

8/10 Good

yvonnemark

Liked: Cleanliness, staff & service, room comfort

good hotel

the room is very good, confortable and perfect location, but th eparking need money, nearly $10, the stuff is nice. I will live again if possible.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly cosy

Modern hotel that managed to feel like a more traditional hotel with excellent restaurant and breakfast,could have happily stayed longer.

6/10 Okay

Verified traveller

Disliked: Room comfort
To be fair this hotel is in the process of being modernised and this was very reflected in the price we paid, but the bedrooms were still very dated and the aircon didnt work very well. A lot of the information in the room about the indoor pool next door at the thermal baths seemed to not to known to the reception staff. The main problem was that there was no coffee making facilities in the room, room service never answered the phone and the bar wasnt manned a lot of the time, so getting simple things like a coffee meant having to leave the hotel. Vichy was pleasant but very quiet.

8/10 Good

Patricia, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hoetl Thermaila - Vichy

The hotel was clean and the staff were pleasant and helpful. It was located close to the venue we attended and not too far from the train station. The lack of internet connect was a real problem for me as I needed to keep in touch with my business. While the hotel is good for tourists, it is not suitable for business travellers because of lack of internet facilities. I had to go to the Ibis Hotel up the street to use the internet and I could not use my own lap top.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst meal ever!!

This hotel had a weird feeling to it. Also, because there were no restaurants open in the neighborhood, we ate our dinner at this hotel. It was horrible.

6/10 Okay

Luc

Stayed 1 night in Oct 2024

8/10 Good

Véronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024