dead roaches with bug guts and dried blood on the COMFORTER. roaches in the tub, and the room smells of straight urine with a thermostat setting on 86°F. tried to tell the front desk worker and she got an awful nasty attitude and stated she would have to check what i was saying was true first. i informed her i did in fact take pictures. she came back from the room, and acted as if it was making a big deal out of nothing, and it was “only one roach..” as if that makes it ok and kept insisting we get another room. i informed her myself nor my family would be staying in this hotel, and i just needed a refund as i had just spent OVER 200$ for this room. she stated i could take up to 14 business days. and that’s not a guarantee… absolutely disgusted with this business, and the way it takes care of his customers. extremely poor management. will never recommend, EVER.