We drove a significant distance to the hotel for our kid's birthdays. We picked this location, 1. Location 2. Price. 3. We could bring 2 dogs.
Our kids had counted down the days for our trip and their surprises. As we neared the location we kept resubmitting the address because it kept taking us between the storage units and the cemetery on hwy 76. We called the hotel 8 TIMES with NO ANSWER OR RECORDING, as we continued to drive for an hour. We decided to stop at O'Rileys and ask for directions, and come to find out it is down by the Applebee's about 2.5 miles away.
When we got there, the attendant Karen (yes, her name) was sitting on the wall back behind the desk and had been playing on her phone. Who's not to say she didnt have a call or two come in, but for an hour? I mentioned that we had tried to call because we were lost and unable to find it, all that was said "oh I'm sorry..." as she typed on the computer. Keep in mind, we were checking around 6:15pm. As she is asking for my credit card, she asks about the dogs. Then informs me, it will be an additional fee per pet (did not mention per night). Shame on me for not calling in advance... but what is confusing me now is why I was charged another whole room rate for my dogs... We checked out early and not even reimbursed the part of the stay we didn't utilize. Have stayed other places that have done so.
This hotel will nickel and dime you to death and tell you AFTER YOU CHECK IN.