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The Trouville Bournemouth

3.0 star property

Photo gallery for The Trouville Bournemouth

Reception
Point of interest
Executive Double Room
Front of property
Front of property

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Pet-friendly

Explore the area

View map
5-7 Priory Road, Dorset, Bournemouth, England, BH2 5DH
  • Place, Bournemouth International Centre
    ‪2 min walk‬
  • Place, Bournemouth Beach
    ‪5 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪5 min walk‬
  • Airport, Southampton (SOU)
    ‪44 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

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About the area

Bournemouth

With a stay at The Trouville Bournemouth, you'll be centrally located in Bournemouth, steps from Bournemouth International Centre and within a 5-minute walk of Oceanarium. .This hotel is 0.2 mi (0.3 km) from Bournemouth Beach and 0.3 mi (0.4 km) from Bournemouth Pavillion Theatre.

What's nearby

  • Bournemouth International Centre - 2 min walk - 0.2 km
  • Oceanarium - 3 min walk - 0.3 km
  • Bournemouth Beach - 5 min walk - 0.4 km
  • Bournemouth Pavillion Theatre - 5 min walk - 0.4 km
  • Bournemouth Pier - 6 min walk - 0.6 km

Getting around

  • Branksome Station - 5 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 10 min drive

Restaurants

  • ‪Bar So - ‬1 min walk
  • ‪BrewDog Bournemouth - ‬4 min walk
  • ‪West Beach Restaurant and Bar - ‬6 min walk
  • ‪Five Guys - ‬3 min walk
  • ‪Sixty Million Postcards - ‬3 min walk

About this property

The Trouville Bournemouth

Hotel with an indoor pool, steps from Bournemouth International Centre
The Trouville Bournemouth offers 75 accommodations with complimentary toiletries. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision.

Stay in one of 75 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and wedding services.
Enjoy a meal at Deauville Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A hosted evening meal is available for a surcharge daily (reservations required).
Deauville Restaurant - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per day)

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of GBP 23.95; reservation required
  • Snack bar/deli

Restaurants on site

  • Deauville Restaurant

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • 5 steps to reach entrance
  • Lift

More

  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 19 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 6.95 for children
  • Self parking fee: GBP 12.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Hosted evening meal: GBP 23.95

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Trouville Bournemouth
Trouville Hotel
Trouville Hotel Bournemouth
Trouville Hotel OCEANA COLLECTION Bournemouth
Trouville Hotel OCEANA COLLECTION
Trouville OCEANA COLLECTION Bournemouth
Trouville OCEANA COLLECTION

Reviews

The Trouville Bournemouth Reviews

6.6

6.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 78 out of 383 reviews
Rating 8 - Good. 108 out of 383 reviews
Rating 6 - Okay. 80 out of 383 reviews
Rating 4 - Poor. 57 out of 383 reviews
Rating 2 - Terrible. 60 out of 383 reviews

Reviews

4/10 Poor

Chamsseddine

Travelled with group
Disliked: Amenities
👎
Stayed 1 night in Jun 2025

6/10 Okay

Ewa

Liked: Cleanliness
Disliked: Amenities
Despite paying by card at the hotel, I was asked for my card details again to secure any damages. I didn't feel good about it. I was threatened that if I didn't pay a deposit or provide my card details, I wouldn't be able to use my reservation despite having paid for the night. The room was old, but clean. However, the bedside lamps didn't work. The TV remote control was very dirty. I won't use it again.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Stayed 2 nights in Jun 2025

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many shops and easily walkable to the beach
Stayed 5 nights in Jun 2025

6/10 Okay

Mary

Stayed 3 nights in Jun 2025

10/10 Excellent

Rachael

Stayed 1 night in Jun 2025

2/10 Terrible

Jana

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely Disgusting – This Hotel Should Be Shut Down I don’t usually leave reviews, but this experience was so revolting I feel a duty to warn others. This hotel is an absolute disgrace and should be shut down for the sake of public health and safety. The condition of the room was appalling. The carpet wasn’t just stained — it was filthy. It clearly hadn’t been cleaned in a very long time. The bathroom was worse: the toilet seat was dirty with visible smears, and I had to wipe down the toilet roll before using it. There were long black hairs all over the bath and bathroom tiles, and a large dead moth had been splattered on the wall and left there in plain sight. Breakfast was of the lowest possible quality: cheap few options, No vegetables, and only a few poor-quality apples and oranges on offer. Even worse, the waitress was refilling the bread using her bare hands — no gloves — which is absolutely disgraceful, especially in a post-COVID world. Basic hygiene standards were clearly ignored. But by far the worst part: I brought bed bugs home with me. My own home is spotless, and it still cost me £600 in pest control fees to get rid of them. Completely unacceptable. This hotel should not be operating. It is unhygienic, unsafe, and utterly disgusting. Do not stay here — you are genuinely risking your health and your home. And don’t be fooled by the claim that this hotel has parking — it only has a limited number of spaces and they charge £12 per day. This is misleading.
Stayed 2 nights in Jun 2025

8/10 Good

Zariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staying in there
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Karita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible /Horrible/ dirty

The photos on Hotel.com do not reflect the quality and service they offer. The price is that of a 4-star hotel, but the service is less than 5 stars. The bed linen is dirty, the room has electrical problems, the bathroom has no light or power. They charged me £38 for water/bread/coffee for breakfast. It's crazy how horrible the service is at this place. For a daily rate of £137, I paid £257 for 2 nights. I won't even leave a review because the customer service doesn't exist. In short, pay more for another hotel and avoid disappointment.
Stayed 2 nights in Jun 2025

10/10 Excellent

ILONA

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Location

Location Location Location!! Just few minutes to walk to the Bournemouth Pier and beach. Room wasn't the cleanest, but very good just to sleep, pack and go as price for 1 night was incredibly low at this location .
Stayed 1 night in Jun 2025

2/10 Terrible

Katarzyna

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Philip

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, room comfort
We enjoyed our stay. Room was fine and slept well. Great value for money and a large carpark. Great location. The spa area needs a lot of attention though.
Stayed 1 night in Jun 2025

8/10 Good

Simon

Business traveller
Stayed 1 night in Jun 2025

8/10 Good

Shirley

Stayed 1 night in Jun 2025

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Receptionist very helpful but we were disappointed that the room didn't have an information pack in it. We had to go to ask reception separately about pool times, breakfast times etc. and we didn't see a wi-fi password at all. The room was hot but it was in a heatwave - a fan would have helped but not expected. Cleaning staff friendly and did a good job.
Stayed 2 nights in Jun 2025

4/10 Poor

Julie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If location is the only thing thats important to you then by all means stay here, if you like comfort and cleanliness and you can afford to stay someone else do so! We were staying for the cheer comp.The BIC is just 2 minutes walk so excellent location for us. Also very close to bars/restaurants shops and beach! The hotel itself has quite a dreary and rundown feel to it, lots of brown! We were pleasantly surprised by the size of the room, we had a family room. We were also surprised but not so pleasantly at our view....overlooking the bins!! Where there were also a couple of dumped matteress. Our toilet had black water in it, there was also a strange object stuck to the ceiling which we came to conclusion was a nipple cover! The carpet was brown and very dirty looking. We discovered our room window could be accessed from the street and there was a large rock placed outside, allowing someone to climb through the window if they really wanted to! We mentioned the view and the possible access to the room from the street to the manager, we said we didnt feel safe being 2 females and 2 teenage girls. She seemed disinterested and said 'you wont get broken into, we have camaras everwhere!' There was apparently nothing they could do as no other rooms free. I feel this is why they dont bother to improve things as they still get people staying there, even with the bad reviews. I cant comment on the swimming pool or food as we didnt try either.
Stayed 3 nights in Jun 2025

6/10 Okay

James

Disliked: Cleanliness
Was ok. Mucked up booking. Place need a good clean and a working lift.
Stayed 3 nights in Jun 2025

8/10 Good

Dominik

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in May 2025

2/10 Terrible

Reza

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall everything need to be renovated from lift to curtains, bed and mattress, carpets and furniture!!! And of course it needs a air-con
Stayed 1 night in Jun 2025

10/10 Excellent

Wallan

Stayed 1 night in Jun 2025

2/10 Terrible

Leah

Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
It
Stayed 6 nights in Jun 2025

6/10 Okay

Tanya

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nowhere in your advertising did you mention that it was on a steep hill? The room hadn’t been cleaned. The furnishings were outdated. There were burn marks on the carpet and the curtains. I was unable to use the wardrobes as they smelt awful. It would’ve been nice to have had a choice of milk for the tea coffee facilities as opposed to the UHT milk that’s provided. So I had to go and buy my own semi skimmed milk for my drinks. I was very disappointed
Stayed 2 nights in Jun 2025