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The Merchant

3.0 star property

Photo gallery for The Merchant

Front of property
Interior detail
Lobby lounge
Terrace/patio
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping

Explore the area

View map
148 Washington Street, Salem, MA, 01970
  • Place, Peabody Essex Museum
    ‪3 min walk‬
  • Place, Salem Witch Trials Memorial
    ‪3 min walk‬
  • Place, Salem Witch Museum
    ‪6 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪23 min drive‬

Room options

View all photos for King Deluxe

King Deluxe

King Deluxe

9.2 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Deluxe

Queen Deluxe

Queen Deluxe

9.8 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed

Deluxe Double Room, 1 King Bed with Sofa bed

Deluxe Double Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Lark Suite

Lark Suite

Lark Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for George Washington King Deluxe

George Washington King Deluxe

George Washington King Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Deluxe

Queen Deluxe

Queen Deluxe

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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  • Parking included
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About the area

Salem

With a stay at The Merchant in Salem (Downtown Salem), you'll be steps from Salem Museum and Witch History Museum. .This hotel is 13.7 mi (22 km) from Encore Boston Harbor and 8.4 mi (13.5 km) from Revere Beach.

What's nearby

  • Salem Museum - 2 min walk - 0.2 km
  • Witch Dungeon Museum - 3 min walk - 0.3 km
  • Peabody Essex Museum - 3 min walk - 0.3 km
  • Salem Witch Trials Memorial - 3 min walk - 0.3 km
  • Salem Witch Museum - 6 min walk - 0.6 km

Getting around

  • Beverly Station - 4 min drive
  • Salem Station - 8 min walk
  • Logan International Airport (BOS) - 45 min drive

Restaurants

  • ‪Village Tavern - ‬5 min walk
  • ‪Gulu-Gulu Cafe - ‬2 min walk
  • ‪Dunkin' - ‬1 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Rockafellas - ‬2 min walk

About this property

The Merchant

The Merchant offers 11 air-conditioned accommodations with fireplaces and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch LED televisions come with digital channels.

Bathrooms include bathrobes and hair dryers. This Salem hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Treat yourself to a stay in one of the 11 individually decorated guestrooms, featuring fireplaces and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include complimentary bottled water and irons/ironing boards, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
A complimentary on-the-go breakfast is served daily from 9:00 AM to 11:00 AM.
Featured amenities include express check-in, express check-out, and coffee/tea in a common area. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served each morning between 9:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 10 per night)
  • Uncovered parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 9:00 AM to 11:00 AM
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom

More

  • 4 floors
  • Built in 1789
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Georgian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by text message 24 hours prior to arrival to arrange check-in.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Nearby parking fee: USD 10.00 per night (499 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013862060
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Merchant Hotel Salem
Merchant Salem
The Merchant Hotel
The Merchant Salem
The Merchant Hotel Salem

The Merchant Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 349 out of 397 reviews
Rating 8 - Good. 30 out of 397 reviews
Rating 6 - Okay. 15 out of 397 reviews
Rating 4 - Poor. 1 out of 397 reviews
Rating 2 - Terrible. 2 out of 397 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Solbet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay at The Merchant in Salem. The hospitality was outstanding from the moment I arrived — the environment felt warm, welcoming, and very family-oriented. One of the highlights was definitely the homemade snacks; they were truly exceptional and made the stay feel even more personal. The property is spotless, and the level of care put into keeping everything clean really stands out. The location is also perfect, close enough to walk to the main attractions and enjoy the city comfortably. Overall, the attention, comfort, and charm of this hotel made my experience unforgettable. Highly recommended.
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities
The house was amazing. It felt like a bed and breakfast with a stocked kitchen and daily warm baked treats left out for you. Perfect location. Living room with fire places to cozy up to. Everyone who worked here felt like a friend. 10/10 would recommend this !! Also, not haunted so you can relax when you come in for the night!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at the Merchant. I loved the history of the property, its location, the extra comfort touches everywhere in both the common areas and the individual rooms. The small deck in the rear of the building offered a pleasant seating area outside, the property is well maintained inside and out. Loved being able to walk everywhere, can’t wait to return to Salem and the Merchant.
Stayed 2 nights in Nov 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Eva

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved my stay at The Merchant. The building is beautiful and full of character. The kitchen was impressively stocked with healthy options like overnight oats, chia pudding, yogurt parfait and even hot cider and chocolate chip cookies. I also loved the Nespresso coffee and tea selection. The living room was our favorite spot calm, cozy, and perfect for relaxing by the fireplace with tea before bed. Everything about the atmosphere felt peaceful and welcoming. The only small thing to note as is expected in charming old buildings is that sound carries more than you might think. It caught me a bit off guard, but it’s just part of the historic charm!
Stayed 1 night in Nov 2025

10/10 Excellent

Holly M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at The Merchant was excellent!!! It was a historical landmark and we looked up the background of it. The location was great!!! Walking distance to everything around Salem. With only 11 rooms it was quite nice. Megan was very friendly and she made our stay there wonderful. Definitely recommend staying there. Thank you.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ronnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historic hotel had a modern interior that did not disappoint. The fireplace in our room kept us cozy at night. Daily breakfast and sweet treats and warm cider in the afternoon were wonderful. The staff used texts to communicate with us to ensure we had everything we needed. As soon as you step out of the Merchants front door you are footsteps from restaurants, shops and local attractions. 10/10 recommend. I will definitely stay here again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, the best place to stay in Salem
Stayed 2 nights in Sep 2025

10/10 Excellent

Gretchen

Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Renee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The women at the front desk are the best - kind and ready to do whatever you need to make your stay comfortable. Parking is a little tricky so leave the car at home if possible - everything is within walking distance because the location is perfect. Rooms are comfortable and the front desk provides a lot of treats you will enjoy!
Stayed 1 night in Sep 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for my birthday for the second year in a row and had the best experience! Staff was super helpful and checked in frequently to ensure we were having the best experience possible. Absolutely love the cookies at night and the fresh scones in the morning. You cannot beat the location and you truly feel like you are staying somewhere historical. Looking forward to our next stay!
Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend this to anyone wanting a warm welcoming place to relax and feel pampered.
Stayed 3 nights in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful property! Everything is in walking distance. Would definitely stay here again.
Stayed 2 nights in Sep 2025

6/10 Okay

Lisa

Travelled with group
Fairly nice rooms but noise level and level cooling was lacking based upon price point. Hotel is unstaffed after 5 pm. Room rate included a breakfast but we never saw breakfast arrive as expected the option promised other than self service options for breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and best cookies I’ve had in my life
Stayed 1 night in Sep 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous Salem Stay

The most beautiful hotel I've ever stayed in! Highly recommend!!
Stayed 1 night in Sep 2025

10/10 Excellent

Laura, Montgmery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

NANCY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved The Merchant!! Lovely hotel, excellent staff (esp. Kaylee!!-Thank you for making our stay so great!). It was walking distance to the tours, shopping, and restaurants! Would definitely stay there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to downtown Salem.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and beautiful property. Check in and out was smooth.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay! My dream place in Salem! The kindness of the staff, the cleanliness, the location, the price—everything is perfect! I have never slept so well in a bed as the one I had there. Plus, they offer cookies and scones starting at 4 p.m., and delightful morning treats at 9 a.m.! There’s limited on-site parking available, as well as another lot not far away. I’ve found my place to stay in Salem—50/5 stars! I can’t wait to come back, thank you for everything!
Stayed 1 night in Aug 2025

10/10 Excellent

Sage

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. Better than expected. Right in the heart of Salem, so centrally located you’re surrounded by shops, restaurants, and historic buildings and museums. The hotel itself is amazing. Clean, well decorated, comfortable/cozy. We were in room 7 which is way up stairs but the stairs were fine- no elevator on site. There were fresh yogurts, and other snacks in the fridge which was in the little kitchenette area outside our room. View was of the street and front yard which was awesome. Theres not an actual breakfast but there were breakfast sandwiches and egg bites in that little fridge. And there was an expresso machine. In the main lobby, there was another kitchen-like area and in the morning there was a spinach pie and scones. All was well. Check in at 4 checkout at 11. Wish it was earlier check in and atleast a 12pm check out but that’s the norm now a days. All in all we’d deff stay again! Also no haunted stuff experienced by us.. unfortunately
Bedroom - view from the entrance of room
Bedroom
View out bedroom window
Bedroom
Stayed 1 night in Aug 2025