2/10 Terrible
Kristen A.
1 Jan 2026
Disliked: Cleanliness
This stay was extremely disappointing from start to finish. Check-in was 4:00 PM, yet we never received instructions. Messages to the host went unanswered for hours, forcing us to hunt to find a phone number. Only then were we given the loc code, finally arriving around 8:00 PM. The exterior was dark and unsafe to navigate, with the host’s vehicle blocking the narrow driveway and parking area. We ultimately began parking on the street. We later discovered the host lives in the basement. The listing said on the premises, I assumed this meant another building on the property. Upon arrival we found multiple things broken: master bedroom ceiling fan and all of the TVs. The property was shockingly dirty. Carpets and bedding were visibly soiled and overall cleanliness was unacceptable. Photos available to support this. I messaged repeatedly about the TV because we planned to use it. The host was unresponsive, later calling hours afterward with troubleshooting steps that didn’t work. Even after following them exactly, the TV never functioned and further messages were ignored. The next morning I discovered the dishwasher was broken. We returned to the home to find it filled with a string marijuana odor. The host said he had guests that “may have smoked something.” We don’t smoke and the smell was overwhelmingly and intrusive. I would not recommend this property due to poor communication, lack of cleanliness, broken amenities, and undisclosed basement occupancy.
Kristen A.
Stayed 4 nights in Dec 2025