When we entered our room, it was not clean at all the bed was completely messy and looked like it had not been made or prepared for new guests. My husband went to complain, and they gave us another room. However, that room was extremely cold, and the heater was turned off. I believe it is very disrespectful to any guest, especially families, to be given a room without the heater on. We were traveling with our 2-year-old son, and he was visibly cold, which was very upsetting.
To make matters worse, when my child went into the bathroom, the door almost fell on top of him. This is a serious safety hazard. I am attaching a photo for reference.
I do not recommend this hotel to anyone.
I want honesty to give him 0 start