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Hilton Boston Back Bay

4.0 star property

Photo gallery for Hilton Boston Back Bay

Lobby
Serves lunch and dinner
Lobby
Boating
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available

Explore the area

View map
40 Dalton St, Boston, MA, 02115
  • Place, Hynes Convention Center
    ‪5 min walk‬
  • Place, Fenway Park
    ‪11 min walk‬
  • Place, Boston University
    ‪2 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Double Beds, River View (Pure, High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, River View (Pure, High Floor)

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, River View (High Floor)

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Allergy Friendly, Corner (Pure)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Allergy Friendly, Corner (Pure)

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Allergy Friendly (Pure)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Allergy Friendly (Pure)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Allergy Friendly (Pure)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View, Corner (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, City View, Corner (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Panoramic View)

Room, 1 King Bed (Panoramic View)

Room, 1 King Bed (Panoramic View)

9.6 out of 10
Exceptional
(15 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (with Parlor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds (with Parlor)

  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (with Parlor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom (with Parlor)

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Corner

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(82 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

8.8 out of 10
Excellent
(89 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, River View, Corner (High Floor)

Room, 1 King Bed, River View, Corner (High Floor) | View from room

Room, 1 King Bed, River View, Corner (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Double Beds, Corner

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

7.8 out of 10
Good
(8 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(17 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Corner

8.6 out of 10
Excellent
(12 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

32-inch flat-screen TV with cable channels, TV

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(30 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(12 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Boston

With a stay at Hilton Boston Back Bay, you'll be centrally located in Boston, steps from The Shops at Prudential Center and within a 5-minute walk of Berklee College of Music. .This hotel is 0.2 mi (0.3 km) from Hynes Convention Center and 0.3 mi (0.6 km) from Christian Science Plaza.

What's nearby

  • Hynes Convention Center - 5 min walk - 0.4 km
  • The Shops at Prudential Center - 6 min walk - 0.6 km
  • Fenway Park - 11 min walk - 1.0 km
  • Boston University - 2 min drive - 2.2 km
  • Boston Common - 3 min drive - 2.2 km

Getting around

  • Hynes Convention Center Station - 4 min walk
  • Back Bay Station - 12 min walk
  • Logan International Airport (BOS) - 20 min drive

Restaurants

  • ‪Flour Bakery + Cafe - ‬1 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪A.T. O Keeffe's Provisions & Pub - ‬3 min walk
  • ‪Sweetgreen - ‬3 min walk
  • ‪Forty Dalton - ‬1 min walk

About this property

Hilton Boston Back Bay

Hotel with a restaurant, steps from The Shops at Prudential Center
Hilton Boston Back Bay offers 390 accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 390 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include shopping on site and a banquet hall.
Enjoy a meal at Forty Dalton, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Boston? This hotel has 15000 square feet (1394 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Forty Dalton - This bistro serves breakfast only.
Lobby Bar - This bar serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 32 for adults and USD 19 to 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Forty Dalton
  • Lobby Bar

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 15,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 26 floors
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: USD 30 per accommodation, per night
The resort fee includes:
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 19 to 32 for adults, and USD 19 to 32 for children
  • Self parking fee: USD 65 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0014930350
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Back Bay Hilton
Hilton Boston Back Bay
Hilton Hotel Boston Back Bay
Boston Hilton
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Boston
Hilton Boston Back Bay Hotel Boston

Reviews

Hilton Boston Back Bay Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 690 out of 1201 reviews
Rating 8 - Good. 261 out of 1201 reviews
Rating 6 - Okay. 124 out of 1201 reviews
Rating 4 - Poor. 62 out of 1201 reviews
Rating 2 - Terrible. 64 out of 1201 reviews

Reviews

10/10 Excellent

Jenelle

I wish I knew the gentleman's name at check in. He was so nice and friendly but time conscientious that we wanted to get to our room. Helpful on dinner reservations! Bravo
Stayed 1 night in Jun 2025

4/10 Poor

Scott, Celina

Disliked: Staff & service, property conditions & facilities
Rooms and property not as nice as advertised. Parking not advertised is $69 per night .
Stayed 1 night in Jun 2025

6/10 Okay

Vanesa Maria

Disliked: Staff & service, property conditions & facilities
Ok.
Stayed 4 nights in Jun 2025

4/10 Poor

Grace

Travelled with family
Liked: Cleanliness, staff & service
Won’t stay here again. Room was small, dark, and bathroom had a strong unpleasant smell. Our room keys didn’t work and the battery on the door had to be replaced. We also were unable get out of the parking garage and needed assistance again. It’s a very average hotel but our stay could have been much better.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location, spacious room, good service
Stayed 3 nights in Jun 2025

10/10 Excellent

Vincent

Liked: Cleanliness
Stayed 1 night in Jun 2025

2/10 Terrible

Karen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOT stay here

This entire stay was HORRIBLE and it was my 30th birthday trip. The only good service we got was when a lovely girl checked us in. After that it was a nighmare. This was May 28-30th, 2025. First off the bathtub was leaking and the leak was so loud we had a hard time falling asleep. I called the front desk 4 TIMES until they answered. They said they would call an “engineer” and HUNG UP. The said engineer never showed. Then the AC broke in the middle of the night. It was blowing hot air and the room got extremely stuffy and suffocating. I called the front desk until they answered and the receptionist said “there’s nothing we can do right now, the entired building AC is broken” There was absolutely no positive customer service, no resolution about if they were working on it, NOTHING. I said okay can we move hotels or what can do? And she said “there’s nothing we can do”. My friend ended up having a an episode of anxiety and we went to the ER. We came back at 4 am and had to sleep in humidity in BOSTON, for $350 a night. Horrible service, do not stay here. It is an old remodeled hotel that was patched up instead of deeply fixed
Stayed 2 nights in May 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Amenities
Pleasant and attentive employees from the front desk to the restaurant, bar and cleaning staff. They were able to retrieve my phone charger (as I had left it in the room) 4 hours after check out. Kindly held our bags prior to departure. Great location and view from our room. I would definitely recommend staying here while visiting Boston.
Stayed 3 nights in Jun 2025

8/10 Good

Janae

Stayed 2 nights in May 2025

10/10 Excellent

Marcio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short business trip. Did a lot of writing/teleconferences from room and the Internet was good. Quiet (21st floor) and conveniently located. Used the heath club and the facilities were good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lora

Stayed 3 nights in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Maribel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Maribel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent. The breakfast buffet was fresh and delicious with a wide variety of options. I especially enjoyed the made-to-order omelets. I would definitely stay here again and highly recommend it to anyone visiting the area.
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

2/10 Terrible

Sunghyung

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel experience I’ve ever had. This place doesn't even deserve a 2-star rating. Every facility and service was subpar. The bathroom was so small that my knees touched the door while sitting on the toilet, and the shower setup was outdated, with an old curtain and barely functioning fixtures. The hairdryer looked at least 20 years old and stopped working mid-use — I had to call again an hour after my first request just to get a replacement. The lights flickered constantly, the windows were so thin it felt like I was sleeping outside with all the noise pouring in, and the carpet reeked of urine, which I could literally smell every time I lay down to sleep. But the worst part was the staff. The bellhop just stood there and didn’t bother to open the door or greet guests. The front desk staff were cold, never smiled, and gave off a vibe that made it feel like this wasn’t even a functioning hotel. There wasn’t a single taxi outside — not even one. It honestly felt like a place going out of business, and frankly, I think it should.
Stayed 3 nights in Jun 2025

8/10 Good

Ryan

Stayed 4 nights in Jun 2025

8/10 Good

Kokui

Business traveller
Great location, close to hub of Boston
Stayed 2 nights in Jun 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
The shower would not shut off and the water never got hot. This is a good hotel and we love the surrounding area. A great place to walk and some wonderful restaurants.
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Benjamin

Travelled with family
The continental breakfast was a trick. Not provided as a part of our stay as advertised but rather an $80 surprise.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Stayed 1 night in May 2025

10/10 Excellent

Lolita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like everything about this hotel, conveniently located in the middle of the city
Stayed 7 nights in May 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean comfortable bed good shower with a strong draw and nice smelling soap and shampoo.
Stayed 1 night in May 2025