The staff were generally great. The facilities are definitely showing wear. I think they were low on rooms when we arrived. We were given a room that had a leaking sink, a toilet that hardly flushed (and then wouldn't at all), hair everywhere (sink, tub, under all the furniture). I'm also pretty sure a lot of that hair was from a cat since my allergies went crazy. And I think there was mold too, since my wife is allergic to mold (not cats) and her allergies were just as bad (and it was clear the sink had been leaking for a LONG) time. And the smell of stale smoke in the room was overpowering. It was a miserable night. To their credit, they got us moved into a different room the second night, and while it still showed it's age, it had none of the deal killers of the first room. The rate was much less expensive than others in the area (rates were unusually high that weekend; we travel there a lot). And if we had the second room, we would have thought it was okay (for the price).