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Embassy Suites by Hilton Boston Waltham

3.5 star property

Photo gallery for Embassy Suites by Hilton Boston Waltham

Restaurant
Lobby
Suite, 1 King Bed, Non Smoking (Governor's)
Indoor pool
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Bar
  • Pool

Explore the area

View map
550 Winter Street, Waltham, MA, 02451
  • Place, Mass General Waltham
    ‪3 min walk‬
  • Place, Brandeis University
    ‪4 min drive‬
  • Place, Boston College
    ‪15 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.6 out of 10
Excellent
(13 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(24 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

9.8 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay films

Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

8.4 out of 10
Very good
(5 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Lobby

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(174 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds, Non Smoking

40-inch Smart TV with digital channels, Netflix, pay films

Superior Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(29 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(44 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(90 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

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Indoor pool

Hampton Inn & Suites Boston/Waltham

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,421 reviews
The price is AU$210
includes taxes & fees
5 Oct - 6 Oct
Hampton Inn & Suites Boston/Waltham

About the area

Waltham

When you stay at Embassy Suites by Hilton Boston Waltham in Waltham, you'll be in the business district, within a 15-minute drive of Harvard University and Harvard Square. .This hotel is 8.4 mi (13.5 km) from Boston College and 10.2 mi (16.4 km) from Boston University.

What's nearby

  • Mass General Waltham - 3 min walk - 0.3 km
  • Brandeis University - 4 min drive - 3.9 km
  • Bentley College - 8 min drive - 5.4 km
  • Harvard University - 15 min drive - 14.4 km
  • Boston College - 15 min drive - 13.5 km

Getting around

  • Weston Kendal Green Station - 4 min drive
  • Woodland Station - 8 min drive
  • Logan International Airport (BOS) - 25 min drive

Restaurants

  • ‪The Atrium Lounge at Embassy Suites Waltham - ‬1 min walk
  • ‪Dunkin' - ‬12 min walk
  • ‪Copper House Tavern - ‬10 min walk
  • ‪Craft Food Hall Project - CityPoint Waltham - ‬20 min walk
  • ‪Jimmy John's - ‬7 min walk

About this property

Embassy Suites by Hilton Boston Waltham

Hotel in Waltham with free breakfast and a 24-hour fitness center
Embassy Suites by Hilton Boston Waltham offers 275 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations are furnished with twin sofa beds. 40-inch Smart televisions come with premium digital channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 275 guestrooms featuring refrigerators and Smart televisions. Digital programming and MP3 docking stations are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge), gift shops/newsstands, and wedding services.
Grab a bite from the grocery/convenience store serving guests of Embassy Suites by Hilton Boston Waltham. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Waltham? This hotel has 1 square feet (0 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Amuse Kitchen + Cocktails - This lobby lounge specializes in American cuisine and serves dinner only.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.95)

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge

Restaurants on site

  • Amuse Kitchen + Cocktails

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1 square foot of conference space
  • 10 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels
  • MP3 dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 12.95 (rates may vary)
  • Self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010103080
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Boston
Embassy Suites Boston Hotel
Embassy Suites Boston Hotel Waltham
Embassy Suites Boston Waltham
Embassy Suites Boston Waltham Hotel
Embassy Suites Boston / Waltham Hotel Waltham

Embassy Suites by Hilton Boston Waltham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1179 out of 2491 reviews
Rating 8 - Good. 531 out of 2491 reviews
Rating 6 - Okay. 383 out of 2491 reviews
Rating 4 - Poor. 196 out of 2491 reviews
Rating 2 - Terrible. 202 out of 2491 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Michelle

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I was not given the correct rooms when I checked in & wasn't even notified that they didn't have both correct rooms only 1 was correct. They gave me one of the cheaper rooms than I booked. But they did comp the parking that I also wasn't aware of having to pay for when booking it. I was told at checkout that they would also give me 10,000 hilton points for having the incorrect room & when i logged into my hilton rewards the points were not put on my account. I also wasn't given a receipt at checkout or even offered one. There were issues in both rooms, I did take photos of all the issues i saw in one of the rooms (the one that was not correct on my reservation) I also have some photos of the room that was correct on my reservation.
Stayed 2 nights in Jun 2025

4/10 Poor

Darren

Travelled with family
Liked: Staff & service

Not what it was

We stay at this location every year this time when we are visiting New England. This is the fourth year in a row. The wear and tear is getting to this location. Staff wise everyone is excellent and has a smile. One of the big reasons we choose embassy on our travels is the breakfast they offer, but I am afraid this has becoming less and less every year. We were bummed to see they had no bacon this time. We had more option at other hotels at our trip with much less of a price point. Another note for whatever reason everyear the floor is sticky in the breakfast area. This can happen from time to time, but we noticed it again this year just like last year. We will more than likely be looking else where as other chains have simply caught up with amenities and are cheaper.
Stayed 1 night in Jun 2025

6/10 Okay

Danielle

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Unfortunately when we got to our room, our tub stopper was broken, they did send somebody promptly to fix it. Also there were crumbs on the pull out couch as well and the sheet did not seem clean. My husband and I also killed 3 flying bugs during our stay. There was some major misdirection and communication regarding receiving extra towels, I called the front desk but they told my husband to ask maintenance to bring them who then told us it was a front desk request (which made sense) and when I went to call front desk there was a knock on our door from somebody with extra towels so I'm not sure what to make of that. Thankfully the smart TVs made it easy to log into our own apps so the kids could be occupied as we did not purchase a wifi package. The pool is always a good time with children and the hours were nice and gave us an opportunity to take advantage after a long day. I appreciated a later check out time of 11am especially with two littles. Staffed seemed friendly during the stay.
Pull out sofa sheet cover.
Stayed 3 nights in Jun 2025

6/10 Okay

Tina

Liked: Cleanliness, staff & service
It’s was ok
Stayed 4 nights in Jun 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good stay. Only thing that was frustrating was their no breakfast outside of the dining area policy. Not really a good reason to have such a policy.
Stayed 3 nights in Jun 2025

10/10 Excellent

Henrik

Stayed 2 nights in Jun 2025

10/10 Excellent

Genny

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and nice room. No walking available around.
Stayed 3 nights in Jun 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall great place to stay. Cook to order omelette is great but may have long lines. Close to corp offices and Brandeis.
Stayed 3 nights in Jun 2025

8/10 Good

Danya

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good stay!

It was a nice family trip since I has to attend a weedding. The room was big! The kids were comfortable and so were we. I loved the fact that the room had a door so the kids could nap or sleep longer. The only thing is that the shower curtains were pink at the bottom which is very nasty!
Stayed 3 nights in Jun 2025

10/10 Excellent

Tahisha

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Stayed 5 nights in Jun 2025

4/10 Poor

Cory

Travelled with group
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & friendly staff!
Stayed 2 nights in Jun 2025

4/10 Poor

Katy

Stayed 2 nights in Jun 2025

10/10 Excellent

Wiss

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Verónica

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apagan el aire en la mañana y el gimnasio está terrible
Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Rui, Montreal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed very much our holiday in Boston and stay in this hotel, the room is very clean and quiet. Easy to parking, staff are very friendly
Stayed 3 nights in Jun 2025

2/10 Terrible

Yvette

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Rating: ★☆☆☆☆ (1 out of 5) Title: Humiliating, Aggressive, and Unjust Police Called Without Cause Review: I stayed at Embassy Suites by Hilton Boston Waltham on June 25, 2025, and had one of the most disturbing hotel experiences of my life. I was confronted by a staff member Chanell Taylor, who claimed to be a manager in an aggressive and accusatory manner, without cause, without any proper investigation, and without the basic respect or professionalism one would expect from Hilton. Instead of seeking clarification or resolution, she escalated the situation in a public area and ultimately called the police on me. I was escorted off the premises like a criminal for absolutely no reason. The entire incident felt like I was being profiled and targeted. I was left humiliated, emotionally shaken, and deeply disappointed. This is not just bad service this was a complete violation of dignity and hospitality. I would never recommend this property to anyone, and I am actively pursuing a formal complaint with Hilton leadership.
Stayed 3 nights in Jun 2025

4/10 Poor

VIVEKANAND

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Tried not to give double bed
Stayed 2 nights in Jun 2025

6/10 Okay

Jose, Donna

Travelled with family
Liked: Staff & service
There seemed to be a lack of service…there was no body wash available, towels were picked up from room and clean ones were not left to replace them. Room wasn’t made up. Also, elevators were not all in service, RR in lobby smelled and were not clean. Breakfast area not to clean
Stayed 4 nights in Jun 2025

6/10 Okay

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very expensive wifi. Expensive parking. I did not expect to be nickeled and dimed. Breakfast adequate but repetitive--same stuff every day. Room was fine. I would not stay there again.
Stayed 2 nights in Jun 2025

8/10 Good

nathan robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet place to stay. I didn’t like paying the security deposit plus the $15 a day for parking.
Stayed 5 nights in Jun 2025

4/10 Poor

Ismael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great staff bad management

The staff at the hotel were amazing. The hotel however was not as great. The shower curtain had mold all over it. They didn’t have shower gel. One of the elevators was broken and was never fixed in the 5 days we were there.
Stayed 5 nights in Jun 2025