Best Western Braintree Inn

2.5 star property

Photo gallery for Best Western Braintree Inn

Exterior
Property amenity
Standard Room, 1 Queen Bed, Accessible, Non Smoking
Standard Room, 1 Queen Bed, Accessible, Non Smoking
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View map
190 Wood Road, Braintree, MA, 02184
  • F1 Boston
    ‪5 min walk‬
  • South Shore Plaza
    ‪13 min walk‬
  • Granite Links Golf Club
    ‪6 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪19 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(93 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.4 out of 10
Very good
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking, Microwave (with Sofabed)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Braintree

With a stay at Best Western Braintree Inn in Braintree, you'll be within a 15-minute drive of Northeastern University and F1 Boston. .This hotel is 10.6 mi (17.1 km) from Boston Convention and Exhibition Center and 10.8 mi (17.5 km) from Copley Square.

What's nearby

  • F1 Boston - 5 min walk - 0.5 km
  • South Shore Plaza - 13 min walk - 1.1 km
  • Granite Links Golf Club - 6 min drive - 6.1 km
  • Northeastern University - 16 min drive - 17.2 km
  • Fenway Park - 17 min drive - 20.0 km

Getting around

  • Quincy Adams Station - 5 min drive
  • Quincy Center Station - 7 min drive
  • Norwood, MA (OWD-Norwood Memorial) - 15 min drive

Restaurants

  • ‪Davio's - ‬4 min drive
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪Qdoba Mexican Eats - ‬3 min drive
  • ‪Dave & Buster's - ‬3 min drive
  • ‪Auntie Anne's - ‬3 min drive

About this property

Best Western Braintree Inn

Hotel in Braintree with free breakfast and a fitness center
Best Western Braintree Inn offers 103 air-conditioned accommodations with complimentary newspapers and hair dryers. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 103 air-conditioned rooms featuring refrigerators and microwaves. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011760400
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Braintree

Best Western Braintree Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 473 out of 1014 reviews
Rating 8 - Good. 266 out of 1014 reviews
Rating 6 - Okay. 148 out of 1014 reviews
Rating 4 - Poor. 50 out of 1014 reviews
Rating 2 - Terrible. 77 out of 1014 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Messiah

Stayed 1 night in May 2025

2/10 Terrible

Ritza

Disliked: Cleanliness, staff & service, property conditions & facilities
N:a
Stayed 3 nights in May 2025

10/10 Excellent

Ludmila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious, more than what we expected. The bed is comfortable, bathroom is spot free, with huge mirror and ample slab space to place your make-up and other personal toiletry items. There is a fridge much bigger than the usual I have seen from other hotels and a microwave. Housekeeping team will ensure your room will always kept clean and tidy. The service people are very attentive. Buffet service trays and platters will never run empty. Counters are continuously being cleaned up during the buffet .Breakfast hall has reasonably ample choices, muffins, cereals, breads, scrambled eggs, sausages, great brewed coffee, juices, yogurt. Pancakes are served fresh thru an automatic machine. We arrived half past midnight, exhausted and starving (delayed flight plus traffic), Raj from the Reception desk gave us a warm welcome. Anticipated our needs before we even ask. He discussed hotel’s policy, facility in a very concise but well understood manner. Raj, I should say, is an exemptional breed from the hospitality industry. He always give an extra mile of service. A place that we will definitely return to on our next visit to Boston.
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort

Early check-in fee.

$20 increase in rate for checking in before 3pm. Do I get a rebate for checking out 4 hours early? Otherwise, good stay in nice room.
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
I booked this completely blind and was very happy with everything from finding it to parking to how nice and quiet it was! It was the perfect choice!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in May 2025

10/10 Excellent

Yousif

Stayed 1 night in Apr 2025

10/10 Excellent

Georgetta

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I like the convenience and the microwave in the room, made heating bottles for my baby convent.
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Tianlu

Stayed 1 night in Apr 2025

10/10 Excellent

Leanson

Liked: Property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Aaa
Stayed 2 nights in Apr 2025

10/10 Excellent

Velysha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Jay

Disliked: Cleanliness, property conditions & facilities

Just ok

The check in was informative, the person at check in answered all my questions. The room was clean, except the carpet which was embarrassingly filthy. The had a small trash bucket. Also there was short in the iron or the outlet so we couldn’t use it. The bath water came out brown and there was brown stains around the shower head. The bed was comfortable, breakfast was good and the room was warm. Ok for 1 night
Stayed 1 night in Apr 2025

6/10 Okay

William

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff, clean rooms,quiet place,breakfast was good,and close to a lot of things
Stayed 2 nights in Apr 2025

10/10 Excellent

Bethany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent care

We were so warmly greeted and cared for at this hotel. Everything was clean, functional, and comfortable. The free breakfast was a nice bonus. Every single staff member was kind, courteous and attentive as well. Though this is a "chain" hotel, they run it like a small family business which is very nice.
Stayed 1 night in Apr 2025

2/10 Terrible

Caroline

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bed bugs.

Bed bugs all over the beds. A hostile and defensive attitude from owner when shown evidence. Room was stuffy and had an odor. Refund was refused. We spent $300 on the room and maybe 10 minutes inside the room before leaving.
Stayed 1 night in Apr 2025

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities
I really like this place I will definitely be going back in a few months!
Stayed 1 night in Apr 2025

10/10 Excellent

Stravinsky

Stayed 2 nights in Mar 2025

8/10 Good

Dinesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room and good breakfast

When checking in front desk wanted us to pay additions $20 for each child age 12 and above. Luckily i had booked the room for 2 adults and 2 children. Be aware of these additional charges during your booking.
Stayed 2 nights in Mar 2025

10/10 Excellent

Fab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Desiree

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast choices were very limited and they did not brought out enough food on the weekend days so we had to wait for them to make more because only a few people could eat at a time
Stayed 3 nights in Mar 2025

6/10 Okay

Tobias

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Stone age utilities and appliances. Nice enough staff. Bathroom floor not cleaned when I first came into room.
Stayed 2 nights in Mar 2025