I had a reservation for 2 Queen Room, however the person during checking said she don’t have any available and put us in King bed room in the corner without any windows, it was dark room, smelly one.
I did asked for different room and wasn’t mentioned that all are booked, however, throughout our stay for 5 Days there were plenty of rooms available (2 Queen Bed) on our floor itself as I was able to see it every time I am walking through the isle.
I asked for premium suite, Arcadian Suite, but they were all lying, one person said nothings available, second person said they have plenty of rooms available and I will have to pay the difference (which I agreed to), the third person then gave excuse that AC is not working in any of those rooms.
All were lying, we felt’s racism against us.
We definitely don’t recommend to use this place.