8/10 Good
Melvyn
Travelled with family
6 Jan 2026
Liked: Cleanliness, staff & service, amenities
The hotel and my room were beautiful, and I would honestly come back again. However, I’m docking a point because the check-out process was stressful and lacked communication.
I checked out on January 2, 2026, and the front staff said they needed some time to inspect the room before I could officially check out. At that point, it was 8:00 AM and my transportation was scheduled to arrive at 8:30 AM.
I asked the front desk representative how long the inspection would take, and she said about seven minutes. She told me she would call for me once they were ready.
By 8:20 AM, I still hadn’t been called. I went up to the counter and asked for an update, and the representative said my room was okay and I was free to go.
She never called or notified me when my room was cleared, I had to follow up myself. I’ve never experienced this kind of check-out process at any other hotel, and I hope this hotel improves in that area.
Melvyn
Stayed 3 nights in Dec 2025

















































