6/10 Okay
Anita
Travelled with group
6 Feb 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I have some pretty big complaints on this one, on Expedia from photos looks like rooms facing ocean with a full kitchen. We got a ground floor room that was a handicapped accessible room - with a view of the parking lot - under a set of metal stairs that clanged every time someone used them. My biggest complaint is there was NO DOOR ON THE BATHROOM!! What are you thinking? That’s honestly disgusting - travelling with a friend … that’s insane. Even for wheel chair access ( which I don’t need nor requested ) I’d personally think they might want some privacy with a DOOR !! And since I’m on a roll maybe a handicap parking stop infront? And maybe not assign them the crappiest room in your place under the stairs?? Photos do not reflect what you book, book and they decide where they are putting you… not cool. As far as rooms go and resort goes clean and looks pretty new , but this lack of ability to book and have photos show accurately the accommodations isn’t cool. Both of us have extreme food allergies and my search was with kitchen .. bar fridge and kettle did not work well.
Anita
Stayed 1 night in Feb 2025