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Casa Dann Carlton Hotel & Spa

4.5 star property

Photo gallery for Casa Dann Carlton Hotel & Spa

Indoor pool, open 9:00 AM to 6:00 PM, pool loungers
Property video
Reception hall
Couples treatment room(s), sauna, hot tub, steam room
Free daily full breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
Calle 93B N° 19-44, Bogotá, Distrito Capital, 110221
  • Place, Virrey Park
    ‪10 min walk‬
  • Place, Consulate General of Spain
    ‪10 min walk‬
  • Place, 93 Park
    ‪10 min walk‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, desk

Superior Double Room

9.0 out of 10
Wonderful
(115 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Down duvets, minibar, in-room safe, desk

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(5 reviews)
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

Down duvets, minibar, in-room safe, desk

Superior Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(56 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room

Down duvets, minibar, in-room safe, desk

Executive Room

9.8 out of 10
Exceptional
(10 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 120 sq m
  • 5 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Torre Standard King)

Standard Room (Torre Standard King)

Standard Room (Torre Standard King)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Bogotá

With a stay at Casa Dann Carlton Hotel & Spa in Bogotá (Chicó), you'll be within a 5-minute drive of 93 Park and Unicentro Bogotá. .This luxury hotel is 5.8 mi (9.3 km) from U.S. Embassy Bogotá and 3.6 mi (5.7 km) from Movistar Arena.

What's nearby

  • Virrey Park - 10 min walk - 0.8 km
  • Consulate General of Spain - 10 min walk - 0.9 km
  • 93 Park - 10 min walk - 0.9 km
  • Embassy of Spain - 11 min walk - 1.0 km
  • Andino Shopping Center - 19 min walk - 1.7 km

Getting around

  • Estación Usaquén Station - 6 min drive
  • San Antonio Station - 21 min drive
  • El Dorado Intl. Airport (BOG) - 33 min drive

Restaurants

  • ‪Casa Dann Carlton Hotel Bogotá - ‬1 min walk
  • ‪Bar Top 94 At Casa Dann - ‬1 min walk
  • ‪Caffa Cafe - ‬3 min walk
  • ‪Cooks - ‬1 min walk
  • ‪Restaurante Los Galenos - ‬7 min walk

About this property

Casa Dann Carlton Hotel & Spa

Luxury hotel with 2 restaurants, 10-minute walk to 93 Park
Casa Dann Carlton Hotel & Spa offers 327 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 32-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

Elixia Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 327 guestrooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite at La Trattoria, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Bogotá? This hotel has 581 square feet (54 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.
La Trattoria - This restaurant serves breakfast only.
Mediterraneo - This restaurant specializes in local and international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Trattoria
  • Mediterraneo

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (581 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Fitness facility

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 36 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 24 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool or hot tub
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Casa Carlton
Casa Dann Carlton
Casa Dann Carlton Bogota
Casa Dann Carlton Hotel
Casa Dann Carlton Hotel Bogota
Hotel Casa Dann Carlton
Casa Dann Carlton Hotel And Spa
Casa Dann Carlton Hotel Bogotá
Casa Dann Carlton Hotel
Casa Dann Carlton Bogotá
Casa Dann Carlton
Bogotá Casa Dann Carlton Hotel & Spa Hotel
Casa Dann Carlton Hotel & Spa Bogotá
Casa Dann Carlton Hotel Spa
Hotel Casa Dann Carlton Hotel & Spa Bogotá
Hotel Casa Dann Carlton Hotel & Spa
Casa Dann Carlton Hotel Spa
Casa Dann Carlton & Spa Bogota
Casa Dann Carlton Hotel & Spa Hotel
Casa Dann Carlton Hotel & Spa Bogotá
Casa Dann Carlton Hotel & Spa Hotel Bogotá

Casa Dann Carlton Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1231 out of 1623 reviews
Rating 8 - Good. 209 out of 1623 reviews
Rating 6 - Okay. 86 out of 1623 reviews
Rating 4 - Poor. 38 out of 1623 reviews
Rating 2 - Terrible. 59 out of 1623 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Gerald, tallahassee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac is a big issue at the hotel they resolved it but after 3 our 4 complaints.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sergio

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 3 nights in Nov 2025

6/10 Okay

Parnel

Terrible el olor del parqueadero, al realizar el check out me iban a cobrar otros precios afortunadamente me acompañaba mi cuñada y no dejó que me cobraran cosas de más, la recepcionista Gabriela de muy mala cara en varias oportunidades, pero sobre todo no me dejaba inscribir el carro para el ingreso, y yo tenía Parqueadero incluido con mi reserva
Stayed 7 nights in Oct 2025

6/10 Okay

Raia

Travelled with partner
Liked: Cleanliness
The hotel looks like it was once nice but has fallen to disrepair. The paint on the sideboards is peeling, as well as the wall paper. We had to switch rooms in the middle of the night because apparently there wasn’t any working air conditioning on the whole floor. The spa doesn’t look anything like advertised. The hot tub isn’t hot and had one working jet that unfortunately was impolitely hogged by one guest for the whole duration I was in it. The showers were well working at least. The breakfast had a good offering. If you’re coming for the “the spa” I would reconsider.
Stayed 3 nights in Nov 2025

10/10 Excellent

astrid, Farmers Branch

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel and experience!!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Juan Fernando, Guatemala

Stayed 1 night in Oct 2025

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall specially for the cost. Very good breakfast. Very kind and resolutive staff. Facilities and room could be updated.
Stayed 5 nights in Oct 2025

8/10 Good

Rochelle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
room very clean
Stayed 3 nights in Oct 2025

2/10 Terrible

Tony, McKinney

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Breakfast was great but the service had an attitude like he didn’t wanna be there. Also brought a bottle of wine to dinner and was told that I will have to pay for the bottle because they don’t permit wine in the restaurant only they can sell the wine. The food, wasn’t so good and they think they are in United States charging me 25,000 pesos for a bottle of water equivalent to 6 American dollars. I will never stay in this place again and I didn’t feel welcome which surprised me because the Colombian people are very outgoing, happy and very positive and willing to make you feel like home. Do I recommend this place? Not for me and I don’t recommend it. You can go to a lot nicest hotels and they don’t charge you an arm and a leg for a bottle of water. Thank God I don’t drink, they placed beers and candies inside my room, I can’t imaging how much is a beer 100,000 pesos? Who knows but is a rip off and wondering why the hotel was empty.
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I keep coming back here every time I am in Bogota because the logistics are hard to beat here.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place; it's hard to find the same quality at a competitive price.
Stayed 2 nights in Oct 2025

10/10 Excellent

Theodora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing - arranging taxi rides, front desk especially day staff knowledgeable and very helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Great service
Stayed 3 nights in Oct 2025

10/10 Excellent

Hellen

Travelled with family
Liked: Cleanliness, staff & service, amenities
It's a great place to have an excellent breakfast. The hotel's location in Estartejuca is convenient because it's near Parque La 93, where you can find a variety of places to eat, walk, or shop. The room was super clean, and the staff was always very friendly.
Stayed 2 nights in Oct 2025

4/10 Poor

fabian

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
My experience at this hotel was quite disappointing. Overall, the amenities were in poor condition and the property clearly needs much better maintenance. The carpet looked dirty and had an unpleasant smell, and the air conditioning barely worked. At the front desk, there was no warm welcome… the staff were cold and not friendly at all. The only positive part was the restaurant, where the breakfast selection was good and the staff were very kind. Still, overall, the experience was very poor. I definitely would not stay here again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Silvana

Stayed 3 nights in Oct 2025

10/10 Excellent

Paula, Hampton Bays

Stayed 1 night in Oct 2025

10/10 Excellent

Sidney

Liked: Cleanliness
Everything was great. From cleanliness of the rooms to the great staff. Will definitely looking forward to stay again when i go back
Stayed 6 nights in Oct 2025

10/10 Excellent

Yazmin

Stayed 5 nights in Oct 2025

10/10 Excellent

sebastian

Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 8 nights in Oct 2025

4/10 Poor

Sebastian

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Misleading listing on Expedia. They post photos of a clean, modern, pleasant hotel, but upon check-in you’re told there are actually two towers: one is an old building with bad smells, uncomfortable mattresses, and TVs from the 1990s; the other is modern, clean, and comfortable. The issue is that they advertise both as the same experience, when in fact they are completely different. When I arrived, they charged me 30% more to stay in the decent rooms instead of the old tower, which they use to lure you in with a competitive price under the same name. Expedia: please review this hotel. Speak with the manager — they are misleading customers with their listing. Very serious.
Stayed 3 nights in Oct 2025

10/10 Excellent

soroush

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Oct 2025

4/10 Poor

ILANGO

Stayed 2 nights in Oct 2025