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Country Inn & Suites by Radisson, Bloomington-Normal West, IL

2.5 star property

Photo gallery for Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Exterior
Room, 1 King Bed, Non Smoking
Indoor pool
Reception
Free daily self-service breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
923 Maple Hill Rd, Bloomington, IL, 61704
  • Place, Bloomington-Normal Factory Stores
    ‪15 min walk‬
  • Place, Grossinger Motors Arena
    ‪4 min drive‬
  • Place, Illinois Wesleyan University
    ‪4 min drive‬
  • Airport, Bloomington, IL (BMI-Central Illinois Regional)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(15 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(50 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hawthorn Extended Stay by Wyndham Bloomington
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
3.8 out of 5, Good, 1,002 reviews
The price is AU$118
includes taxes & fees
11 Jan - 12 Jan 2026
Hawthorn Extended Stay by Wyndham Bloomington

About the area

Bloomington

In the heart of Bloomington, Country Inn & Suites by Radisson, Bloomington-Normal West, IL is within a 5-minute drive of Bloomington-Normal Factory Stores and Bloomington Center for the Performing Arts. .This hotel is 2.8 mi (4.5 km) from Grossinger Motors Arena and 2.8 mi (4.5 km) from Miller Park Zoo.

What's nearby

  • Bloomington-Normal Factory Stores - 15 min walk - 1.3 km
  • Illinois State University - 3 min drive - 5.2 km
  • Grossinger Motors Arena - 4 min drive - 3.6 km
  • Bloomington Center for the Performing Arts - 4 min drive - 3.6 km
  • Illinois Wesleyan University - 4 min drive - 3.5 km

Getting around

  • Uptown Station - 9 min drive
  • Bloomington, IL (BMI-Central Illinois Regional) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Culver's - ‬3 min drive
  • ‪Circle K - ‬2 min drive
  • ‪Western Tap - ‬5 min drive
  • ‪Circle K - ‬4 min drive

About this property

Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Hotel with free breakfast, near Bloomington-Normal Factory Stores
Country Inn & Suites by Radisson, Bloomington-Normal West, IL offers 63 accommodations with complimentary newspapers and coffee/tea makers. 43-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 63 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
Take advantage of the hotel's room service (during limited hours). A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carlson Normal
Country Carlson Bloomington Normal West
Country Inn Carlson Bloomington Normal West
Inn Carlson Normal
Country Inn Carlson Normal West
Country Carlson Normal West
Country Inn Suites by Radisson Bloomington Normal West IL

Country Inn & Suites by Radisson, Bloomington-Normal West, IL Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 318 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 194 out of 1000 reviews
Rating 4 - Poor. 127 out of 1000 reviews
Rating 2 - Terrible. 90 out of 1000 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jesus

Stayed 1 night in Sep 2025

2/10 Terrible

Bridget

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was nowhere to be seen when we arrived. Rang the bell, called the phone, nothing for nearly 10 minutes. Then got to the room and the bathtub looked dirty, the paint job in the bathroom was sloppy with paint drips on the tile floor. There were crumbs in the bed when we pulled back the sheets and the nightstands had cup rings and also sticky stuff on them. We usually have great experienced with Country Inn & Suites which is why I prefer to book rooms with them. But this location is not great.
Stayed 1 night in Sep 2025

4/10 Poor

Diane, Naperville

Stayed 2 nights in Sep 2025

4/10 Poor

Diane, Naperville

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While I normally do not leave reviews, I was hoping for someone to reach back out to me after receiving a text from the property regarding my stay. It was stated that someone would follow-up with me, and no one has. I realize the property is going through upgrades, so I am assuming my king suite on the 3rd floor has not had any upgrades yet. The carpet was stained, the walls were dirty with sticky dripping spilled drinks near the fridge, the bathroom doors/floor were dirty, there was rusty mildew all over the bathroom door frame, the ceiling had a huge crack, there was a dead roach on the carpet by the bedside table, and the shower had zero pressure. I mentioned this at checkout and was simply apologized to. I have never had this many issues at a hotel before and would appreciate speaking to someone about a refund. I have photos of all of the above issues if needed. Thank you.
Stayed 2 nights in Sep 2025

6/10 Okay

Renee

Travelled with family
Not very clean - old
Stayed 1 night in Sep 2025

8/10 Good

Cha

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room too small and the bathroom look too old. The toilet not study.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean property and very friendly!
Stayed 1 night in Sep 2025

6/10 Okay

william

Liked: Staff & service, room comfort

Quick Visit

The pool area had construction materials in it, and it wasn't clear if it was open. There were no signs on the pool door. Breakfast was good. I enjoyed our short stay.
Stayed 1 night in Sep 2025

4/10 Poor

Jacky

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Black mold in the hallway. The room was so humid, our bedding was wet and so were our clothes in our suitcase when we woke up in the morning. Terrible, musty smell and damp air. We have stayed here before with no trouble, but we will not stay here again next year.
Stayed 3 nights in Aug 2025

10/10 Excellent

Brennen

Stayed 1 night in Sep 2025

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 213: flickering light in entrance. USB ports next to bed did not function. Lighting over the bathroom sink was not bright enough. Need brighter lights in bathroom.
Stayed 1 night in Aug 2025

6/10 Okay

Toni

Disliked: Cleanliness, staff & service, property conditions & facilities
Just needs a upgrade and friendlier staff
Stayed 1 night in Aug 2025

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Velina

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Liked: Staff & service
Best thing I can say is it's cheaper than Holiday Inn Express. Sometimes it's worth it to spend a few dollars more
Stayed 1 night in Aug 2025

10/10 Excellent

LYNDA K

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. We had our dog with us and we were especially happy with how nice this dog friendly hotel was in cleanliness and atmosphere.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

A perfectly nice hotel

The staff were very nice but maybe understaffed (splitting time between front desk and breakfast service). The hotel was in the middle of a renew and not everything matched, but it was all clean and comfortable!
Stayed 1 night in Aug 2025

10/10 Excellent

WILLIAM P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal for price

Hotel was very nice. Room was in great shape. Looked like they had done some remodeling. Breakfast was good. Overall good deal for the money.
Stayed 1 night in Aug 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Traveling through.

Food was Ok.
Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Travelled with family, Travelled with family and small children
The whole hotel smelled like weed. Staff was outside smoking a lot, but were friendly when they were actually working behind the desk. Trash all over the hallways. Pool was gross and dirty. It was also freezing. Fine for somewhere to sleep while passing through. Would not recommend overall; spend the extra $30 and stay at one of the other hotels on the same road.
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was ok. Bathroom faucet in our room was not attached to sink. Waited at least 10 minutes for a staff person to finish smoking so I could check-in (the sign on the counter stated helping other customers!) But she was very friendly once present. Room was clean!
Stayed 1 night in Aug 2025