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Great restaurant recommendation by check in staff. Gave us a map and called restaurant to check we could get in as it was quite late. Beds were great. Lovely old room. Great with our kids.
Great location on the edge of Dijon Old Town. Staff were very helpful. Standard room was small but clean and bed was very comfortable. Private parking needs to be booked but there is a public carpark opposite. Be aware that restaurant and bar are closed on a Sunday, which we didn't know until we arrived. A few restaurants open nearby so not all was lost!
Staff was excellent and extremely helpful. Very nice upgraded hotel, rooms are nicely appointed. The beds and pillows were very comfortable. It was a good location, close to town center.
The reception staff here are absolutely excellent.
Location is fantastic.
The only negative is my room was located above the bar so it was quite loud. Given the price of the room, I was disappointed with this.
We would definitely stay here again. The hotel was quiet, clean and easy to be in! Staff are very friendly and helpful. The dining room is exceptional!!
The bathroom was odd in that it didn't have shower curtain, and only had a handheld in a bathtub. Made for a wet, small bathroom when you were done.
Comfy bed.
This hotel was in a great location and very walkable to town. The rooms were up a lot of stairs but they helped us bring the luggage.they recommended a great restaurant and were nice at the desk. The bed should be updated. Bathroom was great. There was a bar outside our window so it was occasionally loud until maybe 11.
This is a lovely hotel with an historical ambience and all conveniences and services available. We enjoyed the options of the breakfast buffet. The shower in our renovated room was one of the best I’ve ever used.
Started off well with two young gents at reception- ‘your room is in the old part of the hotel’ - suspect that’s where they put the ‘old’ people - no lift and the stairs a challenge- young man carried our cases up! - ask for a room in new section with lift! - next morning arrived for breakfast at 10.15am (Hotels.com site says until 11.00am!!!) - non finished at 10.00, no one offered a coffee or croissant!! - we explored Dijon returning to room at 3.30pm to find our room had not been serviced, despite reception asking if we wanted this to happen, oui! - returned later in evening to find the door key wouldn’t work - another trip up & down stairs to reception- upon entering the room found one fresh towel & a used one hanging behind the door. (all used towels had been placed in bath tub as requested! -at the bar asked which of the wines offered by glass was local Chardonnay?, neither of the bar staff were sure!!! - same question re Pinot Noir, same outcome!!!!
Reception staff were all ‘busy’ and ‘going to speak with Head of this or that - there was a lot of lip service but little genuine focus on the customer- the taxi order was another issue, but I’m exhausted!! We’ve been travelling for 3 weeks in multiple hotels, this was our least favoured experience!! We loved Dijon and we’re On the train to Paris - PS; there is an excellent public multi storey carpark directly across the road from hotel
We will definitely plan a return to Dijon and definitely stay here again. Beautiful old building, 5!minute walk to everything, helpful staff and lovely restaurant.
The TV was not working (no chrome cast), and the shower was not as advertised. It was basically a bathtub with a handheld nozzle you had to hold above your head. They gave us 10% off our bill for the broken TV (they also offered to move us to the next room), but this basically just covered the cost of breakfast (not included).
This is such an old historical hotel that has been tastefully and beautifully updated so that the rooms and facilities are top-notch. Beautiful inner courtyard that is used for cocktails was wonderful! Restaurant was wonderful and breakfast was perfect. Staff will do whatever is necessary to make you comfortable. Loved this hotel!