Queens Hotel

2.0 star property

Photo gallery for Queens Hotel

View from property
Lounge
Water view
Desk, iron/ironing board, bed sheets
Breakfast and dinner served, British cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Queens Staith, Skeldergate, York, England, YO1 6DH
  • York City Walls
    ‪3 min walk‬
  • Shambles
    ‪6 min walk‬
  • York Minster
    ‪7 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪48 min drive‬

Room options

Family Room, 1 King Bed

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

Superior Family Room, River View

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

Standard Double Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room Single Use, 1 King Bed

  • 19 sq m
  • Sleeps 1
  • 1 King Bed

Superior Double Room, 1 King Bed, River View

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Double Smoking Room

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • 19 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Standard Twin Room, 1 Bedroom

  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Single Room, 1 King Bed, River View

  • 19 sq m
  • Sleeps 1
  • 1 King Bed

Similar properties

About the area

York

With a stay at Queens Hotel, you'll be centrally located in York, within a 5-minute walk of York City Walls and Jorvik Viking Centre. .This hotel is 0.3 mi (0.5 km) from Shambles and 0.5 mi (0.8 km) from York Minster.

What's nearby

  • York Christmas Market - 3 min walk - 0.3 km
  • York City Walls - 3 min walk - 0.3 km
  • Jorvik Viking Centre - 3 min walk - 0.3 km
  • Shambles - 6 min walk - 0.5 km
  • York Minster - 7 min walk - 0.7 km

Getting around

  • York Station - 9 min walk
  • Leeds (LBA-Leeds Bradford) - 42 min drive

Restaurants

  • ‪Drift-In - ‬3 min walk
  • ‪The Stone Roses Bar - ‬3 min walk
  • ‪The Slug and Lettuce - York Riverside - ‬2 min walk
  • ‪Yates York - ‬3 min walk
  • ‪Tank & Paddle York - ‬1 min walk

About this property

Queens Hotel

Riverfront hotel with a 24-hour front desk and a restaurant
Queens Hotel offers 78 accommodations with coffee/tea makers and complimentary toiletries. Smart televisions come with digital channels. Bathrooms include shower/tub combinations. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Stay in one of 78 guestrooms featuring Smart televisions. Digital television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
Enjoy a satisfying meal at Riverside Lounge serving guests of Queens Hotel. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Riverside Lounge - This brasserie specializes in British cuisine and serves breakfast and dinner.
Riverside Lounge - This bar specializes in British cuisine and serves light fare only. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 19 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 11.95 for adults and GBP 9 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Lounge
  • Riverside Lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 11.95 for adults and GBP 9.00 for children
  • Self parking fee: GBP 19 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel York
Queens Hotel
Queens York
Queens Hotel York
Queens Hotel Hotel
Queens Hotel Hotel York

Queens Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 487 out of 1001 reviews
Rating 8 - Good. 376 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

6/10 Okay

Daryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good location. Cold and noisy.

Staff very helpful. Rooms were the problem. Had two rooms no 1 and no 9. Bed in room 1 was so hard it was like lying on the floor. It was also very cold with just a small wall heater which did nothing. Room 1 was above car park so noise of roller shutter going up and down was annoying. Room 9 was also extremely cold. Hotel Location was perfect for city access although both rooms suffered noisy drunks passing throught the night. Room 1 was by the guest toilets, bar and cleaning room and we could hear people using the toilets and returning from the bar. The washing machine could also be heard in the cleaning storage room. Hotel still had social distancing signs and notices which hadnt been taken down since 2020 giving the impression nothing had been done to maintain the property. Not what you want to be reminded of when going away for a relaxing weekend.
Stayed 1 night in Mar 2025

10/10 Excellent

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, parking on site. Slightly noisy plumbing
Stayed 2 nights in Mar 2025

10/10 Excellent

Lorna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

Warm welcome on reception. Clean, comfortable rooms, delicious evening meal and breakfast
Stayed 1 night in Mar 2025

6/10 Okay

Julie

The hotel was a little tired looking in place and could do with updating.
Stayed 1 night in Feb 2025

6/10 Okay

Cath

Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Weekend stay

A very pleasant stay. Room was warm, there’s no air conditioning and the radiator had to be turned off rather than turned down due to the way the thermostat is covered. Comfortable bed, clean room, noise from the street until nearing midnight but that wasn’t a bother as we were out until late. Car park spaces narrow. Breakfast was really good but busy. Great location for exploring the city, lovely view over the river.
Stayed 2 nights in Feb 2025

4/10 Poor

Marc

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central and I felt very safe as I was able to park my car underneath the hotel in a safe locked car park.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
We loved staying at this hotel......as soon as we walked in it smelt clean and fresh. Its location is great.....literally 2 mins from the shops and local restaurants. We walked around till about 9pm and felt extremely safe especially with having our children with us. The light show at the Minster is a must......WOW....it was amazing! We have stayed many times in York before but now we've just found our favourite hotel and at a great price.
Stayed 1 night in Feb 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,. friendly staff and great breakfast. Evening meal options looked good and very reasonable. Definitely go back
Stayed 2 nights in Feb 2025

4/10 Poor

David

Stayed 3 nights in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Nov 2024

4/10 Poor

Debbie

Travelled with group
Disliked: Property conditions & facilities, room comfort
Very tired hotel only advantage very close to town and our room overlooked the river
Stayed 3 nights in Feb 2025

10/10 Excellent

Nicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellently located. Friendly and accommodating members of staff. Will visit again
Stayed 1 night in Feb 2025

10/10 Excellent

beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff are brilliant best hotel in York service outstanding.
Stayed 1 night in Feb 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff. The breakfast was wonderful with everything to offer. Parking was great and the hotel was in walking distance to everything. The cathedral was minutes away, coffee and food shops everywhere. The rooms were clean, the only gripe I have is the pillows on the bed were terrible. You could not fluff them at all and they are in need of replacement. Other than that I would definitely stay here again, I would just take my own pillow
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location great breakfast and helpful and friendly staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Heather

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort

Tired hotel

Rather old tired looking hotel. The rooms were cold as our heater was not working properly. We asked them several times to fix it eventually they gave us a blanket and a small heater. The buffet breakfast was very average, in fact we skipped it the second day.
Stayed 2 nights in Jan 2025

6/10 Okay

Marcin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York’s finest

Lovely hotel, friendly helpful staff. Beautifully clean and a perfect place to stay location wise too
Stayed 1 night in Jan 2025

6/10 Okay

Kevin

Travelled with family
Disliked: Property conditions & facilities
Excellently appointed. Food was good. Building a little tired & in need of a refresh
Stayed 2 nights in Jan 2025