See all properties

Hotel Indigo Birmingham Five Points S - UAB by IHG

4.0 star property

Photo gallery for Hotel Indigo Birmingham Five Points S - UAB by IHG

Reception
10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe
10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe
Front of property
Standard Room, 1 King Bed | Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pet-friendly
  • Housekeeping
  • Bar
  • Gym

Explore the area

View map
1023 20th Street South, Birmingham, AL, 35205
  • Place, University of Alabama at Birmingham
    ‪11 min walk‬
  • Place, Birmingham Zoo
    ‪2 min drive‬
  • Place, Birmingham Jefferson Convention Complex
    ‪3 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

7.8 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Homewood Suites by Hilton Birmingham Downtown Near UAB
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 1,002 reviews
The price is AU$171
includes taxes & fees
25 Nov - 26 Nov
Homewood Suites by Hilton Birmingham Downtown Near UAB

Hotel Indigo Birmingham Five Points S - UAB by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 389 out of 1000 reviews
Rating 8 - Good. 233 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 111 out of 1000 reviews
Rating 2 - Terrible. 119 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Lesley

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The finishes and fixtures in my room were pretty worn out. Lots of chips and scuffs, the flooring was peeling, and the bathroom shower was an unpleasant experience. Fixture finishes were chipped, orange stains in the shower pan, messy caulking, and rust forming around the ceiling above. The fitness center was well equipped but not stocked with towels and the sanitizing wipe dispenser was not functioning. Staff were nice and the made to order breakfast was pretty good, but when my flight home got cancelled later that day, I did not hesitate to stay elsewhere.
Stayed 1 night in Aug 2025

10/10 Excellent

Wladimir

Travelled with family
Liked: Cleanliness, staff & service
The staff was very professional and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Def book the trip!

The room was lovely and spacious. Bed comfort was as-expected with great pillows and sheets. We added breakfast to our stay and were very well-pleased with the menu and talent of the cook. The only downside was she was the only one stationed in the restaurant: she took orders, cooked, and bussed tables. I felt bad for her! It was 30min before she could get to us, but that’s not her fault. The valet service was quick and pleasant. There’s plenty of quirk and fun in 5 Points South.
Stayed 1 night in Aug 2025

10/10 Excellent

Dianne

Stayed 1 night in Jul 2025

8/10 Good

bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Had stayed a few times before. Has a comfortable old hotel feel which I like. Staff is always nice.
Stayed 1 night in Aug 2025

6/10 Okay

William

Travelled with family, Business traveller
Liked: Staff & service
The room had seen better days!
Stayed 1 night in Jul 2025

8/10 Good

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful and friendly.
Stayed 1 night in Jul 2025

6/10 Okay

jason

Liked: Cleanliness, room comfort

Birmingham 3 day weekend

Neat experience in the older building. Was awakened multiple times each night by the locals racing their engines down the street. Lots of places to walk to for eating. HVAC controlled by the front desk was a little different.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Friendly Staff, but needs Work

The stay was pleasant and the staff was helpful. Although, I think we came at a bad time. There was a shut down of their card system and they had to swipe our door open for us every time we left the room. As well, it was very hot in our room and the AC was not working, although they were able to accommodate us to a newer room. Overall, the trip was nice.
Stayed 1 night in Jul 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Decent place but aged

All was good but the facility is old and could be updated. Example: sink in our room didn’t work well, it took several pushes of the button to call an elevator.
Stayed 1 night in Jul 2025

10/10 Excellent

Cursten

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Horrible night

Have stayed at this Hotel before and everything was great so when I needed to stay in the area again ofcourse I booked this hotel again. Check in went great fast service room was nice looked clean. Had to call front desk to have my air turned down they said they would handle it (never been somewhere where I wasn’t allowed to control my own thermostat but whatever) went to eat dinner came back room was still very warm asked them about it and they said they would bring me a fan? Someone brought me a fan and again asked what was going on and was told maintenance was looking into it Got time for bed and still no air so I went downstairs and requested a room change to one with working air and was told they couldn’t do that maintenance was working on it so I spent all night burning up and next morning at check out when I again complained I was told I wasn’t only customer to have an issue and that they where waiting to hear from manager on how to compensate for issue and I’m still waiting to see if I will ever get said compensation I highly doubt it Will not stay with them ever again
Stayed 1 night in Jul 2025

8/10 Good

Alexandrea

Business traveller
Location was great. There wasn’t a refrigerator or microwave as advertised in the room and staying for 4 days made it hard to keep food. I had to eat out way more than I anticipated. Otherwise everything else was great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place

The parking is confusing but other than that it’s a pretty hotel. The front desk runs the ac in your room so be advised, our room was really hot so we had to switch to another room.
Stayed 1 night in Jun 2025

6/10 Okay

Derrick

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Ty

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jun 2025

6/10 Okay

Penelope

Travelled with group
Liked: Cleanliness
Descent hotel!
Stayed 1 night in May 2025

4/10 Poor

Christina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Floors in room were falling apart, pillows on the floor, floorboards were loose and seeping water (maybe)? Shower wouldn’t turn off, toilet ran. Area did not seem safe. Was definitely not as nice as indigo hotels I’ve been to before. Staff was friendly, helpful, but facility was sub-par at best.
Stayed 1 night in Jun 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great get away to relax!
Stayed 1 night in May 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and hotel was clean with a modern stylish look
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was really nice and the hotel is walking distance of nice eateries and night time entertainment
Stayed 1 night in Jun 2025

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, room comfort
No hotel parking lot, as this is downtown. Valet parking is pricey, but I was able to find street parking, which is free from 6P to 8A.
Stayed 3 nights in Jun 2025

2/10 Terrible

Sierra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
DO NOT WASTE YOUR MONEY!!!! To be a rather higher scale side of town this should have been a much better property. Especially considering the price per night! I expected a lot more. Elevators don’t work half of the time, rooms are half way clean, broken furniture, water pressure is terrible! Wish I had not spent the money
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025