Hilton Garden Inn Downtown Birmingham

3.0 star property

Photo gallery for Hilton Garden Inn Downtown Birmingham

Lobby
Lobby
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • Laundry

Explore the area

View map
250 18th Street South, Birmingham, AL, 35233
  • Place, UAB Hospital
    ‪6 min walk‬
  • Place, University of Alabama at Birmingham
    ‪8 min walk‬
  • Place, Alabama Theater
    ‪11 min walk‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪9 min drive‬

Room options

Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

8.6 out of 10
Excellent
(34 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

7.4 out of 10
Good
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

7.6 out of 10
Good
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

7.4 out of 10
Good
(3 reviews)
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Similar properties

Hilton Garden Inn Downtown Birmingham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 837 reviews
Rating 8 - Good. 183 out of 837 reviews
Rating 6 - Okay. 71 out of 837 reviews
Rating 4 - Poor. 43 out of 837 reviews
Rating 2 - Terrible. 43 out of 837 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and was within our destination, UAB Hospital, which was of most importance. It was a little pricy for one night, but was necessary.
Stayed 1 night in Aug 2025

4/10 Poor

Eileen

Stayed 1 night in Aug 2025

10/10 Excellent

Gavin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 1 night in Jul 2025

6/10 Okay

Bethany

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room keys were all not working so we had to have someone let us in our room anytime we left. Staff was very friendly & we know it wasn’t their fault but very inconvenient for us
Stayed 1 night in Aug 2025

6/10 Okay

Dwayne

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Unimpressed

The food was pricey and the kitchen was out of a lot of listed menu items. Our server was wonderful, however! He was very polite and courteous, I wish I’d written his name down. Before checking in we waited in the area near the televisions and that area had dirty tables and the bathrooms were not very clean either. O expected so much more from a Hilton property!
Stayed 1 night in Jul 2025

6/10 Okay

Audrey

Travelled with group
Disliked: Property conditions & facilities
The staff was trying very hard to keep up but with the entire hotel not able to use room keys, it was an impossible task.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sharon

Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

My only request was to receive what I paid for

When we arrive to our hotel, we were told that there were no available rooms, even though we had already paid for room in advance. We asked to speak to management at that time we were told that they could possibly find an alternative room for us. We waited for approximately 30 minutes, only to be told that there was still no availability. We insisted on waiting at that time the manager came and gave us two options. The first option was to take an alternate room which included a king bed and a pullout sofa which she referred to as a suite. The other option was to cancel our reservation and go to a different hotel for service. We chose option one because it was late in the evening only to find out when we arrive to our room that it was not the king suite we had been promised. It was one queen size bed, and the typical amenities that you find in an average hotel. Additionally, the key card was not working the entire weekend so we had to either leave our room door crack or have one of the staff members open our door for us every time we need to re-enter our room.
Stayed 2 nights in Aug 2025

8/10 Good

Katherine

Liked: Staff & service, amenities, property conditions & facilities
Room looked like it hadn’t been cleaned . Piles of hair in the bathroom and beer was left in the refrigerator
Stayed 2 nights in Jul 2025

2/10 Terrible

Antony

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Delmis

The hotel is fine, but we regret having booked through Expedia because the hotel didn't even give us a blanket to give our children extra. The abstraction of tubes was a great experience.
Stayed 2 nights in Jul 2025

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in experience. The staff was so kind and helpful throughout our entire stay. Bed was super comfortable and the AC was wonderfully cold on such a hot day. Would definitely stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

shannon, Gulf Breeze

Stayed 1 night in Jul 2025

4/10 Poor

James

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Jose K.

Liked: Cleanliness, staff & service, property conditions & facilities
When you check in at the hotel I was not aware that there were two hotels in the building. I was guided behind the front desk from the other hotel. Basically, the hotel was sharing space. Another mis-leading information were the resturant. I was to receive a free breakfast in the morning. Again, I was not informed that the left side of the hotel is a paid bteakfast, but the right side of the hotel (lobby area) was the free breakfast for the hilton garden in guest. Right after we finished breakfast I was given a bill. I told the waiter that I was a guest at Hilton garden inn. The waiter told me the free breakfast was at the other side off the lobby area. I was upset and brought this matter to the front desk. All the clerk said was ,"I'm sorry." She was unable to remedy my problem. Fyi: make sure when you check in to a hotel with two
Stayed 1 night in Jul 2025

8/10 Good

Beth

Liked: Staff & service
Carpet on 3 floor needs to be cleaned … food on floor by elevators
Stayed 2 nights in Jul 2025

2/10 Terrible

Nagee

Stayed 1 night in Jul 2025

10/10 Excellent

Satetra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Justice

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful. Relatively quiet. Bed very comfortable.
Stayed 3 nights in Jul 2025

10/10 Excellent

ASHLEY

Stayed 1 night in Jul 2025