See all properties
Save

Copthorne Hotel Merry Hill Dudley

4.0 star property

Photo gallery for Copthorne Hotel Merry Hill Dudley

View from room
Reception
Lunch and dinner served, British cuisine
Terrace/patio
Standard Room (Waterfront Family KingBed + SingleBed)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

View map
The Waterfront, Level Street, Brierley Hill, England, DY5 1UR
  • Place, Merry Hill
    ‪3 min walk‬
  • Place, Dudley Zoo and Castle
    ‪5 min drive‬
  • Place, Black Country Living Museum
    ‪6 min drive‬
  • Airport, Birmingham (BHX)
    ‪37 min drive‬

Room options

View all photos for Standard Room (Family with King Bed + Single Bed)

In-room safe, desk, laptop workspace, soundproofing

Standard Room (Family with King Bed + Single Bed)

8.8 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Waterfront)

View from room

Standard Room, 1 King Bed (Waterfront)

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Waterfront Family KingBed + SingleBed)

In-room safe, desk, laptop workspace, soundproofing

Standard Room (Waterfront Family KingBed + SingleBed)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Room (Waterfront Family KingBed + SingleBed)

In-room safe, desk, laptop workspace, soundproofing

Club Room (Waterfront Family KingBed + SingleBed)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Room (Family with King Bed + Single Bed)

In-room safe, desk, laptop workspace, soundproofing

Club Room (Family with King Bed + Single Bed)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Room, 1 King Bed (Waterfront)

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed (Waterfront)

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(66 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Village Hotel Birmingham Dudley
  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 1,003 reviews
The price is AU$121
includes taxes & fees
7 Dec - 8 Dec
Village Hotel Birmingham Dudley

About the area

Brierley Hill

Located in Brierley Hill, Copthorne Hotel Merry Hill Dudley is in the business district, within a 5-minute drive of Merry Hill and Saltwells Nature Reserve. .This hotel is 3.1 mi (5.1 km) from Dudley Town Hall and 3.2 mi (5.2 km) from Castle Casino.

What's nearby

  • Merry Hill - 3 min walk - 0.3 km
  • Quest - 12 min walk - 1.1 km
  • Dudley Zoo and Castle - 5 min drive - 4.9 km
  • Black Country Living Museum - 6 min drive - 5.9 km
  • Cadbury World - 20 min drive - 17.8 km

Getting around

  • Lye Station - 4 min drive
  • Bradley Lane Tram Stop - 11 min drive
  • Birmingham Airport (BHX) - 57 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Five Guys - ‬10 min walk
  • ‪The Waterfront Inn - ‬5 min walk
  • ‪The Dog And Lamp Post - ‬8 min walk

About this property

Copthorne Hotel Merry Hill Dudley

Hotel with a steam room, 7-minute walk to Merry Hill
Copthorne Hotel Merry Hill Dudley offers 138 accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brierley Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages and sports massages.
Make yourself at home in one of the 138 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or enjoy recreation amenities such as a steam room. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at Faradays, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Faradays - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Faradays

Things to do

  • Designer stores
  • Shopping centre
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to January 02:
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 6 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the cost of an extra bed does not include breakfast.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Copthorne Dudley
Copthorne Dudley Hotel
Copthorne Hotel Merry Hill
Copthorne Hotel Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Merry Hill
Copthorne Merry Hill Dudley
Copthorne Merry Hill Dudley Brierley Hill
Dudley Copthorne
Hotel Merry Hill Dudley
Copthorne Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Hotel
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Hotel Merry Hill Dudley Hotel Brierley Hill

Copthorne Hotel Merry Hill Dudley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 479 out of 1005 reviews
Rating 8 - Good. 321 out of 1005 reviews
Rating 6 - Okay. 134 out of 1005 reviews
Rating 4 - Poor. 32 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Stayed 1 night in Jul 2025

8/10 Good

Alan

Stayed 11 nights in Jul 2025

8/10 Good

Ashok

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8 out 10

Very comfortable beds and the room was very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Fantastic staff would recommend

We had a lovely meal in the restaurant, Vicky P was fantastic throughout the evening. I was unwell during the stay and needed to book an extra night, staff were kind and so caring asking my husband if I was ok. Will definitely stay again. Pool access was brilliant and included in the price.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing value

Lovely stay again such value for money and we will be returning soon
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay.

We love our stays at the Copthorne Merry Hill. Rooms are spacious with comfortable beds and it's so convenient for the shopping centre and loads of other amenities. Restaurant serves good food at reasonable prices. The spa is small but an added bonus with hot tub, pool, sauna and steam room. Staff are friendly and helpful - Adam on reception is a star - five star in fact!
Stayed 2 nights in Aug 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

kieron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud kids

Thr poeple in thr room next to us was loud and i didnt get the room i asked for
Stayed 1 night in Aug 2025

6/10 Okay

Nigel

Liked: Staff & service
Disliked: Property conditions & facilities

Old hotel I need of TLC

We only stayed for one night and didn’t use the restaurant facilities so this review is in the bedroom condition. The reception staff were friendly on arrival and check in was smooth. The bedroom is very tired marks on the wall, the window couldn’t be fully closed had to leave on tilt which would of been ok but there is a pub right opposite that has music playing till after midnight. Some of the furniture had been replaced but the old wardrobe had had doors removed and the frame was damaged. There obviously use to be a mini bar but the door to that was screwed shut so when they removed the fridges rather than removing the cupboard they just screwed it closed and the casing was damaged. The bathroom again very tired the side of the bath again was screwed on some had white caps over the screws others didn’t. The shampoo in the bath was empty. Also you have to pay for parking even though you are a resident. In summary an old hotel that need a lot of TLC
Stayed 1 night in Aug 2025

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay with great staff
Stayed 1 night in Aug 2025

10/10 Excellent

M J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a lovely omelette from the bar menu. Comfy bed and a great sleep.
Stayed 2 nights in Aug 2025

8/10 Good

Rhian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly. However the noise from next door woke me up in the middle night. Not happy!
Stayed 1 night in Jul 2025

10/10 Excellent

Arron

Stayed 1 night in Aug 2025

6/10 Okay

Helena

Stayed 2 nights in Jul 2025

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Tracey

Liked: Property conditions & facilities
Disliked: Room comfort
We stayed for 2 nights and stay here whenever we come to the midlands but this time the room was so hot as you could not open the window and no air conditioning just a small fan which we had to turn off in the middle of the night due to noise. Also we forgot to put the sign out to have a refill of tea bags for the following and when we asked the lady was very rude and you would think I would have asked for my money back . Normally everyone on reception is helpful and lovely. I had not seen this lady before and definatley recommend a customer service training course would help. Other than this it was a great stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ranjit Kaur

Travelled with partner
Liked: Property conditions & facilities
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Staff & service
Staff were very friendly, great room, very clean, comfy bed, delicious breakfast
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointed Customer who expects better!

For ladies not great for drying hair and getting ready in relation to mirror and lack of chair/shelf (or table). Sink set too far back to make it easy to use. The restaurant menu wasn't great and sadly for a room less than 1/2 full the service was poor. We waited 20 minutes after finishing our main course and HAD TO GET UP AND ASK STAFF FOR A DESSERT MENU!!!!!!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

This hotel is amazing the staff from the reception. To the housekeeper who helped workout the TV for me.
Stayed 1 night in Jul 2025

8/10 Good

Elaine

Stayed 2 nights in Jul 2025

6/10 Okay

Carol

Travelled with partner
Liked: Staff & service
Was surprised there was no aircon so sleeping was very uncomfortable, not impressed with breakfast for the price the evening meal was very sparce and pricey .
Stayed 4 nights in Jul 2025

8/10 Good

Diane

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025