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Four Points By Sheraton Bintan, Lagoi Bay

4.0 star property

Photo gallery for Four Points By Sheraton Bintan, Lagoi Bay

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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym

Explore the area

View map
Lagoi Bay Lot B-12, Bintan, Riau Islands, 29155
  • Place, Plaza Lagoi
    ‪3 min walk‬
  • Place, Lagoi Bay Beach
    ‪5 min walk‬
  • Place, Lagoi Bay Lake
    ‪7 min walk‬
  • Airport, Singapore (SIN-Changi)

Room options

View all photos for Deluxe Room, 1 King Bed, Pool View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Pool View (Balcony)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Ocean View (Balcony)

9.6 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Pool View (Terrace)

Room, 1 King Bed, Pool View (Terrace)

Room, 1 King Bed, Pool View (Terrace)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Pool View (Terrace)

Room, 2 Single Beds, Pool View (Terrace) | View from room

Room, 2 Single Beds, Pool View (Terrace)

  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Ocean View (Terrace)

View from room

Room, 1 King Bed, Ocean View (Terrace)

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Ocean View (Terrace)

Room, 2 Single Beds, Ocean View (Terrace) | View from room

Room, 2 Single Beds, Ocean View (Terrace)

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Ocean View

View from room

Deluxe Suite, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 75 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Garden View

Villa, 1 Bedroom, Garden View

Villa, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Ocean View

Villa, 1 Bedroom, Ocean View

Villa, 1 Bedroom, Ocean View

  • 300 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View (Balcony)

Deluxe Room, 1 King Bed, Garden View (Balcony)

Deluxe Room, 1 King Bed, Garden View (Balcony)

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Garden View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Garden View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Ocean View

Executive Suite, 1 King Bed, Ocean View

Executive Suite, 1 King Bed, Ocean View

  • 130 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Oceanfront

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Oceanfront

  • 300 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Ocean View (Cabana)

Deluxe Suite, Ocean View (Cabana)

Deluxe Suite, Ocean View (Cabana)

  • 75 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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The price is AU$158
includes taxes & fees
6 Jan - 7 Jan 2026
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About the area

Bintan

Four Points By Sheraton Bintan, Lagoi Bay is in the heart of Bintan, within a 5-minute walk of Plaza Lagoi and Lagoi Bay Beach. .This beach hotel is 5.1 mi (8.3 km) from Bandar Bentan Telani Ferry Terminal and 6.3 mi (10.2 km) from Ria Bintan Golf Club.

What's nearby

  • Plaza Lagoi - 3 min walk - 0.3 km
  • Lagoi Bay Beach - 5 min walk - 0.5 km
  • Lagoi Bay Lake - 7 min walk - 0.6 km
  • Pulau Marawang - 8 min walk - 0.8 km
  • Bintan Lagoon Resort Golf Club - 19 min drive - 9.7 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 144 min drive

Restaurants

  • ‪Tipi Bar @ Anmon - ‬13 min drive
  • ‪Marine Cafe - ‬13 min drive
  • ‪Sugarbeats - ‬9 min walk
  • ‪Warung Pak Lagoi - ‬8 min walk
  • ‪Kampoeng Kelong @ Mangrove River - ‬24 min drive

About this property

Four Points By Sheraton Bintan, Lagoi Bay

Family fun on the beach, with 3 outdoor pools, near Plaza Lagoi
Four Points By Sheraton Bintan, Lagoi Bay offers 308 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. 52-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 308 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. This hotel has 6 meeting rooms available for events. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Four Points By Sheraton Bintan, Lagoi Bay has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lever door handles
  • Lift (229 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 100
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 52-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 605000.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: IDR 605000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points By Sheraton Bintan Lagoi Bay
Four Points By Sheraton Bintan, Lagoi Bay Hotel
Four Points By Sheraton Bintan, Lagoi Bay Bintan
Four Points By Sheraton Bintan, Lagoi Bay Hotel Bintan

Reviews

Four Points By Sheraton Bintan, Lagoi Bay Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 84 out of 132 reviews
Rating 8 - Good. 34 out of 132 reviews
Rating 6 - Okay. 9 out of 132 reviews
Rating 4 - Poor. 2 out of 132 reviews
Rating 2 - Terrible. 3 out of 132 reviews

Reviews

10/10 Excellent

riz

Stayed 2 nights in Sep 2025

8/10 Good

Johnathan

Stayed 2 nights in Sep 2025

10/10 Excellent

Kermaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 5D4N and the staff service was impeccable and top notch ! Everywhere you go within the premise, the service staffers were all smiley and greeting you. Not a single scowl or unhappiness and they all seem so happy doing their work! For example… After they made our bed, they would give us something very personal and thoughtful like a message on the bed, complete with pretty origami using towels. See photos. In addition, during breakfasts, the server would come round with something special frlm the kitchen and asking you for constructive feedback, or just generally chatting with you on your home country. On the third day, we were served wonderful fruit tarts and I truly enjoyed it! Hence on the fourth day, I asked if I could have the fruit tart from the day before. The server told me he would check with the kitchen and 10min later, he came with 3 fruit tarts! Freshly baked to cater to my whims! How is this not good service? I love this hotel stay and would recommend to anyone !
Stayed 4 nights in Aug 2025

10/10 Excellent

Marcus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, such a good place for families to visit
Stayed 2 nights in Aug 2025

10/10 Excellent

sevina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff members at Four Points were extremely welcoming and friendly to every guest. We were celebrating our anniversary and the hotel and housekeeping team prepared a thoughtful mini surprise for us. We would like to extend our thanks to Dimas, Fauzi, Renora, Aprillia, Dwi, Moel and Feby for going over and beyond to ensure that our stay was smooth and enjoyable. The hotel is convenient, as it’s a walkable distance from Plaza Lagoi, and a short 10-15 drive away to most of the attractions. The beach is clean and pretty, and the beach club serves really delicious food and drinks. 10/10 would visit again for the wonderful ambience and service!
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Arrived and only option was bbq for dinner. Very limited vegetarian options for lunch/dinner. Hotel is very peaceful and all staff extremely helpful. Everyone spoke english and excursions easily arranged. There is no currency exchange available at hotel and closest option is the ferry port by taxi. Over all a very peaceful relaxing week. Would definitely book again.
Stayed 6 nights in Aug 2025

8/10 Good

Kwok Kei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food service is very slow in general even though staff have tried their best. Members points can’t be recorded at the spa or restaurant when paying the bill but need to fill a form for back office to process. Great facilities and friendly staff.
Stayed 1 night in Aug 2025

6/10 Okay

Yee Chung

Travelled with family
Have no complaints about the room and stay. Hotel needs to improve on the service - food being served is sooooo slow. Opted in for the Eac
Stayed 2 nights in Aug 2025

10/10 Excellent

Sue Phay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were really friendly and helpful. Breakfast variety was fantastic. Other food options were decent. Room was comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Hian Yang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for a family beach vacation
Stayed 2 nights in Jul 2025

10/10 Excellent

LiChen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected
Stayed 1 night in Jul 2025

10/10 Excellent

NANA

Liked: Cleanliness, staff & service, property conditions & facilities
Perfection
Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Stayed 2 nights in Jul 2025

10/10 Excellent

D

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeffrey

Excellent staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new property in Bintan with a beautiful pool and right by the sea!
Stayed 1 night in Jun 2025

10/10 Excellent

He

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Pantelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of my most relaxing holidays

The staff at Four Points in Bintan are the most welcoming, cheerful and helpful people I have met, never experienced something like this in my life. The hotel is a great place to relax: one can swim at the pool, walk by the beach, have drinks at the pool bar or exercise at the gym. Perfect to switch off for a few days. Beds are very comfortable. The breakfast is also great, one probably needs weeks to try all the options; make sure you include when booking. Overall, highly recommended.
Stayed 3 nights in Jun 2025

10/10 Excellent

Eliza

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed the stay especially the staff at Rempah restaurant who were extremely hospitable! Huge thanks to Putra and Deswita who showed us excellent service and made great recommendations to introduce us to Indonesian food. They made my family and kids feel really welcome!
Stayed 3 nights in Jun 2025

8/10 Good

Jean Philippe

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lol
Stayed 3 nights in Jun 2025

6/10 Okay

jayson

Stayed 1 night in May 2025

8/10 Good

jayson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an overall pleasant stay at Four Points by Sheraton Bintan. The hotel is relatively new, clean, and well-maintained, with modern amenities and a beautiful beachfront view. Most of the staff were warm and helpful throughout our visit, which added to the relaxing experience. The only downside was the front desk—while not unfriendly, they were quite rigid when it came to late check-out requests, which felt a bit inflexible considering the otherwise welcoming vibe of the hotel. Still, we enjoyed our stay and would consider coming back.
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was an error in check in however manager Niko? was quick to rectify and upgrade roomand also provide driver to tangar uban for return journey. Icha at the pool bar was very attentive and good fun which made our stay most enjoyable.
Stayed 1 night in May 2025