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Aparthotel

Cassia Bintan, part of Banyan Group

4.0 star property

Photo gallery for Cassia Bintan, part of Banyan Group

Outdoor pool, pool umbrellas, pool loungers
Point of interest
Two Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)
1 bedroom, minibar, in-room safe, laptop workspace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Pool
  • Barbecue grill
  • Parking included
  • Laundry

Explore the area

View map
Jalan Teluk Berembang, Laguna Bintan Resort, Bintan, 29155
  • Laguna Bintan Golf Club
  • Bandar Bentan Telani Ferry Terminal
    ‪14 min drive‬
  • Plaza Lagoi
    ‪23 min drive‬
  • Singapore (SIN-Changi)

Room options

View all photos for One Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

Two Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

Two Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

  • 62 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed

View all photos for One Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

In-room dining

One Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Ocean View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Ocean View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

  • 62 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for One Bedroom Suite Queen - Free Return Transfer (BBT Terminal and Resort)

View from room

One Bedroom Suite Queen - Free Return Transfer (BBT Terminal and Resort)

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

  • 62 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Ocean View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Ocean View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

  • 62 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for One Bedroom Loft Queen -Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Loft Queen -Free Return Transfer (BBT Terminal and Resort)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One-Bedroom Ocean Apartment - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

One-Bedroom Ocean Apartment - Free Return Transfer (BBT Terminal and Resort)

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Suite Twin - Free Return Transfer (BBT Terminal and Resort)

View from room

One Bedroom Suite Twin - Free Return Transfer (BBT Terminal and Resort)

  • 42 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for One Bedroom Garden View Suite Twin - Free Return Transfer (BBT Terminal and Resort)

View from room

One Bedroom Garden View Suite Twin - Free Return Transfer (BBT Terminal and Resort)

  • 42 sq m
  • Sleeps 3
  • 1 Twin Bed

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About the area

Bintan

When you stay at Cassia Bintan, part of Banyan Group in Bintan, you'll be next to a golf course, you'll be a 8-minute drive from Bandar Bentan Telani Ferry Terminal. .This beach aparthotel is within the region of Snake River Temple and Batam Centre Ferry Terminal.
View more Aparthotels in BintanOpens in a new window

What's nearby

  • Bandar Bentan Telani Ferry Terminal - 14 min drive - 8.6 km
  • Lagoi Bay Lake - 20 min drive - 11.6 km
  • Plaza Lagoi - 23 min drive - 13.1 km
  • Lagoi Bay Beach - 23 min drive - 13.1 km
  • Bintan Lagoon Resort Golf Club - 29 min drive - 19.4 km

Restaurants

  • ‪Hook On Fusion Grill Bar & Seafood - ‬16 min drive
  • Pujasera Lagoi Bintan
  • ‪Warung Yeah - ‬21 min drive
  • ‪Kelong Mangrove Restaurant - ‬34 min drive
  • ‪The Dining Room - ‬14 min drive

About this property

Cassia Bintan, part of Banyan Group

Family-friendly aparthotel on the beach, with outdoor pool
Cassia Bintan, part of Banyan Group offers 81 accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 4-star aparthotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LED televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on a limited basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

Children under 7 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 81 guestrooms, featuring kitchens with stovetops and microwaves. Rooms have private balconies or patios. 40-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and separate sitting areas.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. This aparthotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A ferry terminal shuttle is provided at no charge (available on request), and free self parking is available onsite.
Cassia Bintan, part of Banyan Group has a restaurant on site.

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese

Property amenities

Beach

  • On a private white sand beach
  • Beach loungers

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 9:30 PM on request
  • Free ferry terminal shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)
  • Children's pool
  • Free children's club
  • Supervised activities for children (surcharge)

Restaurants on site

  • Lotus Cafe

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave

Dining

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Dining table
  • Minibar

Bedrooms

  • Bedroom

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LED TV with cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Grocery/convenience store
  • Guidebooks
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Canoeing
  • Children's pool
  • Free children's club
  • Snorkelling
  • Supervised activities for children
  • Water skiing
  • Fishing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 81 units
  • Banquet hall
  • Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 714000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility, and guests under 7 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Cassia Bintan Aparthotel
Cassia Aparthotel
Cassia Bintan Bintan Island/Lagoi
Cassia Bintan Bintan
Cassia Bintan Aparthotel
Cassia Bintan Aparthotel Bintan

Cassia Bintan, part of Banyan Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 110 out of 225 reviews
Rating 8 - Good. 93 out of 225 reviews
Rating 6 - Okay. 13 out of 225 reviews
Rating 4 - Poor. 7 out of 225 reviews
Rating 2 - Terrible. 2 out of 225 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Boon Seng

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

8/10 Good

Kamsin Joanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very family friendly, although rhe facilities themselves are basic. iIt was nice to be able to share facilities with the neighboring resorts. In particular I took advantage of the spa at Angsana and Treetops restaurant at Banyan Tree which was excellent. Staff English level at Cassia was not the best, a few times we had trouble communicating.
Stayed 2 nights in May 2025

8/10 Good

john

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pro's: (1) Secluded and clean beach, (2) updated interior, (3) excellent staff who were always friendly and helpful Cons: (1) Advised by hotel not to swim in the sea because of jellyfish (year-round) (2) Small swimming pool for hotel size (3) far away from shops and local restaurants I recommend that the hotel install a jellyfish net across the bay. Guests wouldn't travel all that way to use a pool.
Stayed 3 nights in May 2025

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Marius, Portland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cassia is a nice and value for money resort if you plan it right. It provides everything you need, but for a price. Luckily, the rooms come with kitchenettes. Thus, if you come from Singapore, you can bring food with you to cook basic meals - particularly helpful with children. The hotel has a "minimart" as well. There are no shops around the resort. The beach is excellent and the pool is nice, albeit small. You can use the facilities of Angsana and Banyan Tree as well. But there is no need as they are older. Food quality is OK but the prices are above Singapore chain restaurant prices (around 20 SGD per meal). Suggest to only consider during 50% off happy hour). Breakfast is nice and - surprisingly - better quality food than a la carte orders. Although they say that breakfast in Cassia and Angsana is the same - Angsana had more variety and was better prepared when we were there. As a guest, you can choose to have breakfast in either of them. The Kids Club is excellent. The kindergarten teachers actively engage with the kids and do handcrafting with them. Our kids loved it. It's probably the biggest reason for us to come back.
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The property had a lively feel, yet I also felt like I could find a quiet spot to relax whenever I wanted one, whether on the beach, near the pool, or in the other public areas. Beriana at the front desk was amazing! She helped me arrange a car service to the boat terminal for a speedboat to Batam Island for the following day. She recognized and greeted me warmly when I went to check out and meet the driver, and that meant a lot to me. The external car service (driver Khalid) was wonderful. Special thanks to Benny at the pool as well! I live thousands of miles away but really hope to return to Bintan someday. The staff and others I met were a huge part of that!
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Desmond

Travelled with family
Liked: Cleanliness, room comfort

Great for small families!

Great service staff!
Stayed 3 nights in Apr 2025

10/10 Excellent

Lucas

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hospitality from staff
Stayed 1 night in Apr 2025

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, room comfort

Just like heaven. Nice beach and hotel

Just perfect hotel, clean good beds , super nice beach, good treatments in the Angsana Spa , very good food and the people are hust Super nice and helpfull. We have benn here almos 8 times!!! Sure we will be back!! Thanks to all the staff
Stayed 3 nights in Mar 2025

10/10 Excellent

kaliyapan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Andreas

Travelled with group
Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, room comfort

Family break at new year

Great staff and very good property. Good was okay. Breakfast good. Ate at Banyan tree two nights. I recommend The Cove. Very good. Staff at Casia are great. Disappointed Jet Ski and ATV not available. Paintball was great fun. Overall would give the holiday a solid 8/10. Fantastic Beach. Windy in January.
Stayed 4 nights in Dec 2024

10/10 Excellent

pui f

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort, all the staff are super friendly and helpful. Perfect for a relaxing family holiday
Stayed 4 nights in Dec 2024

10/10 Excellent

Eriko

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Edmund, SINGAPORE

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

kent

Liked: Room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Kris

Liked: Cleanliness, room comfort

Beautiful Island of Bintan

We were very happy with the accommodations, the beautiful beach, the warm and welcoming staff and the exquisite food. I highly recommend Cassia Bintan!!
Cassia Bintan Beach
Cassia Bintan Beach
Beach Bar
Dinner at Saffron
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great beach, hotel is lovely, super friendly and helpful staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, amenities, room comfort
The hotel and he staff are perfect. The only thing some times music in the reception or in the pool bar is so loughd that you can not relax and if you have a massage tretment you can not enjoy it properly. The place, beach and staff ar excellent.
Stayed 2 nights in Sep 2024

8/10 Good

Hsiu Ling

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We like the private beach , badminton and fine sand ( except got to watch out for small rocks in the sand).Swimming pool and Banyan massage facilities were great ! The rooms are clean and comfortable. Recommendation to “ local” kelong mangrove was poor . We initially planned to go to Nirwana Kelong but the taxi counter lady staff redirected us. Given the poor recommendation for food, we did not have confidence in the hotel’s snorkeling tour and engaged a private snorkeling tour instead . Food at the treetops was good
Stayed 2 nights in Sep 2024

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Joshua

Travelled with family
Disliked: Amenities
Overpriced for such a lousy resort. The beach is the only thing that save it.
Stayed 2 nights in Jun 2024