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Travellers Suites Serviced Apartments

4.0 star property

Photo gallery for Travellers Suites Serviced Apartments

Outdoor pool, pool umbrellas
Gym
Living room
Free minibar items, in-room safe, iron/ironing board, rollaway beds
In-room dining

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Jln. Listrik No. 15, Medan, North Sumatra, 20112
  • Place, Sun Plaza
    ‪9 min walk‬
  • Place, Grand City Hall
    ‪12 min walk‬
  • Place, Tjong A Fie's Mansion
    ‪12 min walk‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪47 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Suite, 1 Bedroom

  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Suite, 2 Bedrooms

  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Bedrooms

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Deluxe Suite, 2 Bedrooms

  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Suite, 3 Bedrooms

  • City view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse( 2 King +1 Twin beds)

Penthouse( 2 King +1 Twin beds) | Living room

Penthouse( 2 King +1 Twin beds)

  • 215 sq m
  • Sleeps 6
  • 3 Single Beds
  • Free Wi-Fi

Honeymoon( 2 King + 1 Twin beds)

  • 215 sq m
  • Sleeps 6
  • 3 Single Beds
  • Free Wi-Fi

View all photos for One-Bedroom Suite

Free minibar items, in-room safe, iron/ironing board, rollaway beds

One-Bedroom Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Penthouse Suite

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Penthouse Suite

  • Sleeps 6
  • Free Wi-Fi

View all photos for Three-Bedroom Suite

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Three-Bedroom Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Two-Bedroom Suite

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Deluxe Two-Bedroom Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Two-Bedroom Suite

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Two-Bedroom Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for Three Bedroom Deluxe Suite

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Three Bedroom Deluxe Suite

  • Sleeps 5
  • Free Wi-Fi

View all photos for President Suite

Free minibar items, in-room safe, iron/ironing board, rollaway beds

President Suite

  • Sleeps 6
  • Free Wi-Fi

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4.6 out of 5, Wonderful, 638 reviews
The price is AU$128
includes taxes & fees
23 May - 24 May
JW Marriott Hotel Medan

About the area

Medan

A stay at Travellers Suites Serviced Apartments places you in the heart of Medan, within a 15-minute walk of Vihara Borobudur and Tjong A Fie's Mansion. .This spa hotel is 0.5 mi (0.9 km) from Sun Plaza and 0.6 mi (1 km) from Sri Mariamman Temple.

What's nearby

  • Bukit Barisan Military Museum - 7 min walk - 0.6 km
  • Sun Plaza - 9 min walk - 0.8 km
  • Grand City Hall - 12 min walk - 1.1 km
  • Tjong A Fie's Mansion - 12 min walk - 1.1 km
  • Medan Mall - 5 min drive - 1.6 km

Getting around

  • Medan Station - 16 min walk
  • Medan (KNO-Kuala Namu Intl.) - 50 min drive

Restaurants

  • ‪Fountain LippoPlaza - ‬3 min walk
  • ‪Selecta Restaurant 5th Floor - ‬2 min walk
  • ‪Kakatua Café - ‬1 min walk
  • ‪Dapoer Kartini - ‬3 min walk
  • ‪Chatime - ‬2 min walk

About this property

Travellers Suites Serviced Apartments

Travellers Suites Serviced Apartments offers 59 air-conditioned accommodations with minibars (stocked with some free items) and safes. Accommodations offer separate sitting areas. Accommodations at this 4-star hotel have kitchenettes with refrigerators.

Bathrooms include showers. This Medan hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Dome Eucalypt Spa. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Make yourself at home in one of the 59 air-conditioned rooms featuring kitchenettes. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and separate sitting areas, and you can also request rollaway/extra beds.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Enjoy Asian cuisine at Kakatua Cafe, a restaurant where you can take in the pool view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). A complimentary breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary breakfast is offered.
Kakatua Cafe - Overlooking the pool, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Le Chic - This café serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kakatua Cafe
  • Le Chic

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • Lift

More

  • 11 floors

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Travellers Suites Hotel

Travellers Suites Hotel Medan

Travellers Suites Medan

Travellers Suites Serviced Apartments Medan

Travellers Suites Serviced Apartments

Travellers Suites Serviced Medan

Travellers Suites Serviced

Travellers Suites Serviced Apartments Hotel

Travellers Suites Serviced Apartments Medan

Travellers Suites Serviced Apartments Hotel Medan

Travellers Suites Serviced Apartments Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 3 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

radsrini, Singapore

Liked: Room comfort
Disliked: Property conditions & facilities

Not a hotel, this is apartments

Old building, small swimming pool, almost can't enjoy sauna and others facility. Only inside the room you can enjoyed.

6/10 Okay

mohd yaser, malaysia

Liked: Staff & service

Spacious and comfortable

Hotel services was fairly good, but breakfast was not much variety. If possible, serve more local foods

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here Worst hotel in 20 years of travel

The room was dirty blood stains could be seen, no clean sheets or towels, it took 2 hours to check in. When we requested help and clean sheets and towels we were cursed at in Indonesian. I can not believe how I was treated. We we asked to change rooms because the blood stains, the refused, and when I asked to the manager instead the front desk people said they were in a meet when I just heard them talking to the manager. We had to demand service and assistance but it never came in 2 more hours of waiting. We just left for another nearby hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

irdiansyah, medan,indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

memuaskan....dan terjamin

pengalan ketika perpanjangan kamar barang berharga ketinggalan tetapi pihak hotel menemukan barang tersebut dan mengembalikan