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Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

3.0 star property

Photo gallery for Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Exterior
Room, Multiple Beds, Non Smoking
Property amenity
Property amenity
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
4 Roberts Rd, Asheville, NC, 28803
  • Place, Asheville's Fun Depot
    ‪1 min walk‬
  • Place, Blue Ridge Parkway Asheville Entrance
    ‪2 min drive‬
  • Place, Biltmore Estate
    ‪5 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Down duvets, Tempur-Pedic beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Down duvets, Tempur-Pedic beds, individually decorated

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Clarion Pointe Biltmore Village
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,665 reviews
The price is AU$106
includes taxes & fees
25 Jan - 26 Jan
Clarion Pointe Biltmore Village

About the area

Asheville

With a stay at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel in Asheville (South Asheville), you'll be within a 15-minute drive of Biltmore Estate and Blue Ridge Parkway Asheville Entrance. .This hotel is 0.1 mi (0.1 km) from Asheville's Fun Depot and 1.9 mi (3 km) from Historic Biltmore Village.

What's nearby

  • Asheville's Fun Depot - 1 min walk - 0.0 km
  • Blue Ridge Parkway Asheville Entrance - 2 min drive - 3.3 km
  • Biltmore Estate - 5 min drive - 4.0 km
  • Asheville Outlets - 8 min drive - 12.5 km
  • Biltmore Park Town Square - 11 min drive - 13.8 km

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Sweeten Creek Coffee - ‬13 min walk
  • ‪Juicy Lucy's Burger Bar and Grill - ‬4 min drive
  • ‪Orale’s Bar And Grill - ‬4 min drive

About this property

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Hotel in Asheville with free breakfast and a fitness center
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers 73 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 73 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your Tempur-Pedic bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Fireplace in lobby
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per day

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brookstone Asheville
Brookstone Lodge
Brookstone Lodge Asheville
Brookstone Hotel Asheville
Brookstone Lodge
Brookstone Lodge near Biltmore Village Ascend Hotel Collection

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1040 reviews
Rating 8 - Good. 293 out of 1040 reviews
Rating 6 - Okay. 125 out of 1040 reviews
Rating 4 - Poor. 45 out of 1040 reviews
Rating 2 - Terrible. 23 out of 1040 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and people were kind.
Stayed 1 night in Oct 2025

10/10 Excellent

Rohitha

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, i love the way they received us. I loved the breakfast to..
Stayed 1 night in Oct 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish you had a few more choices for breakfast but it was okay. Housekeeping was fabulous and so was the front desk staff. Rooms were nice and comfortable beds.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, air conditioner worked, and the breakfast was very good.
Stayed 1 night in Oct 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, somewhat updated. Bed was awful. Breakfast was pretty good.
Stayed 1 night in Oct 2025

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good overall
Stayed 1 night in Oct 2025

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything here was wonderful!
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel just off the highway, convenient to downtown Asheville and the Biltmore. Rooms were clean and update, great spot.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place. Friendly staff, clean, cute rooms and a decent continental breakfast. It was less than 2 miles from the Biltmore which is why I stayed there. Would stay there in the future.
Stayed 1 night in Oct 2025

8/10 Good

Jessica

Liked: Cleanliness, room comfort
The beds were very comfortable. The rooms were very clean, only criticism is the rooms are not sound proof..you can hear ur next door neighbors.
Stayed 3 nights in Oct 2025

6/10 Okay

Calvin

Liked: Cleanliness
Disliked: Property conditions & facilities
Although it seems they have made upgrades, the hotel is definitely dated. The room itself was clean but the ac was definitely regulated by the staff. 70 was stuffy throughout the night, yet cooler at times during the late evening. It was not consistent. The water/shower was nice and hot.
Stayed 1 night in Oct 2025

8/10 Good

Guy Thomas

Liked: Cleanliness, amenities, property conditions & facilities
conveniently located, clean rooms, breakfast, AC. too bad he did not get VIP treatment.
Stayed 4 nights in Oct 2025

8/10 Good

Carissa

Travelled with family
Liked: Staff & service
Good stay for what we needed. In the middle of all attractions close to the blue ridge parkway. Needs some updates but we didn’t mind. Rooms were pretty clean staff was friendly.
Stayed 3 nights in Oct 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Jeanne

Travelled with partner
Liked: Property conditions & facilities
We were put in a room near the ice machine and the man at the desk said that was turned off at 10:00 PM. After 10:00 we heard people getting ice. Room was also near the laundry room. I had asked him if the room was a quiet one when we checked in.
Stayed 1 night in Oct 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet, just what we needed after a long drive.
Stayed 1 night in Oct 2025

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Steven

Liked: Cleanliness, staff & service
The first room had a mildew smell so intense that we couldn't stay there. The second room was clean and didn't smell. The mattress should have been swapped out a year ago, as it was collapsing, but the room was clean. Hotel owners should be required to occasionally stay in their hotel rooms or have employees stay in the rooms. If they did this, rooms would never degrade like this.
Stayed 1 night in Oct 2025

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
clean room helpful staff
Stayed 2 nights in Oct 2025

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service
Was not as expected
Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is in a convenient location, has clean rooms that have been well maintained with very a friendly staff. The rooms were fairly quiet.
Stayed 2 nights in Oct 2025

10/10 Excellent

Vernon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great!
Stayed 1 night in Sep 2025