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Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International

3.0 star property

Photo gallery for Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International

Exterior
Luxury Single Room, 1 King Bed, Non Smoking
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
Property amenity
Standard Room, 2 Queen Beds, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
4 Roberts Rd, Asheville, NC, 28803
  • Asheville's Fun Depot
    ‪1 min walk‬
  • Blue Ridge Parkway Asheville Entrance
    ‪2 min drive‬
  • Biltmore Estate
    ‪6 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, down duvets, Tempur-Pedic beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, down duvets, Tempur-Pedic beds, individually decorated

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Country Inn & Suites by Radisson Asheville Downtown Tunnel Road

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, (1603)
The price is AU$145
for 1 room
includes taxes & fees
21 July - 22 July
Country Inn & Suites by Radisson Asheville Downtown Tunnel Road

About the area

Asheville

When you stay at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International in Asheville, you'll be on the Strip, within a 10-minute drive of The Orange Peel and Harrah's Cherokee Center - Asheville. .This hotel is 4.6 mi (7.4 km) from Biltmore Estate and 7.7 mi (12.4 km) from Asheville Outlets.

What's nearby

  • Asheville's Fun Depot - 1 min walk - 0.0 km
  • Blue Ridge Parkway Asheville Entrance - 2 min drive - 3.3 km
  • Asheville Mall - 5 min drive - 4.4 km
  • Biltmore Estate - 6 min drive - 4.0 km
  • The Orange Peel - 7 min drive - 6.7 km

Getting around

  • Asheville Regional Airport (AVL) - 20 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Cheddar's Scratch Kitchen - ‬5 min drive
  • ‪Sweeten Creek Coffee Shop - ‬12 min walk

About this property

Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International

Hotel in Asheville with free breakfast and a fitness center
Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International offers 73 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 73 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your Tempur-Pedic bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Fireplace in lobby
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per day

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brookstone Asheville
Brookstone Lodge
Brookstone Lodge Asheville
Brookstone Hotel Asheville
Brookstone Lodge
Brookstone Lodge near Biltmore Village Ascend Hotel Collection

Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1012 reviews
Rating 8 - Good. 277 out of 1012 reviews
Rating 6 - Okay. 102 out of 1012 reviews
Rating 4 - Poor. 51 out of 1012 reviews
Rating 2 - Terrible. 24 out of 1012 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Great value for the money. It has everything you need. No frills but nice enough and well cared for.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location 7 min drive to Biltmore. And close to highway. Newly renovated great looking
Stayed 2 nights in Apr 2025

10/10 Excellent

Sonja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel with friendly staff and decent included breakfast. The rooms were clean and tidy, but the outlet under the TV in our room didn't work, and the bathtub/shower had a chunk of grout missing. I was annoyed to find out when we arrived that despite our reservation being for a room with 1 king bed, we were given a room with 2 full sized beds instead. I went back to the desk to ask if there was a mistake and how we could fix it (I would have preferred to change to the correct room, but would have been willing to take a price adjustment instead.) The man at the desk informed me that the king bed rooms are very limited and are given out by availability, so we were given a 2 queen room since none were currently available. He mentioned that the price was the same before I even asked about an adjustment and left me with nothing to do but just accept it and carry on. He was calm and polite, but I got the impression he has had to have this interaction many times. Very frustrating to know that making a reservation for a specific room apparently does not translate to actually reserving that room. Not to be petty, but I did happen to have a tape measure in my bag and I felt like there was no way these beds could be queen-sized, so I checked. The booking options all state queen, and he specifically said queen, but they are actually full-sized, so if you're planning on booking a "2 queen" room to share the beds just keep in mind they're actually full-size.
Stayed 1 night in Apr 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness

Okay hotel

Was a clean hotel. Nice location. Parking wasnt so great wasnt alot of room for parking. Room was okay but fan didnt work in bathroom , and outlet had sparks when something was plugged in. Pull out sofa had no bedding and was very uncomfortable matress was awful. Other than that romm was great, pool was nice as well.. Breakfast was good but not alot of choices its like they ran out and didnt want to refill it, we went down to Breakfast around 830. Other than that nice hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tabitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great service, great people, very comfortable room, excellent value
Stayed 3 nights in Apr 2025

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean, and comfortable room. Nice breakfast collection.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paul at the desk was very personable and accommodating
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Stayed 6 nights in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great property with excellent staff. A good breakfast, heated pool, secure parking and easy access entering and leaving the property.
Stayed 1 night in Mar 2025

10/10 Excellent

Fei

Stayed 1 night in Mar 2025

6/10 Okay

Raul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

You can do better receiving who pays your salary!

I was received with a “Yes”? It’s a hotel and you receive guests, why you receive a guest with a “yes” like you not expecting no one to come and stay?
Stayed 2 nights in Mar 2025

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

This hotel was perfect for our 5 day stay. Very convenient location to downtown. Hotel was clean, beds comfortable, staff was very friendly and helpful, and breakfast suited our needs. Would definitely stay again
Stayed 5 nights in Mar 2025

8/10 Good

ferdinand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super clean, updated, and the staff was super friendly and the bed was super comfy! The only reason why 4 out 5 stars is that it is adjacent to a busy avenue and sometimes the noise could be heard clearly especially if a high powered or emergency vehicle went by. Also we were put in a room right next to the elevator and could hear ALL the comings and goings. But once night hit it was pretty quiet and heard the road, sometimes, more than the elevator. Still it’s a great place to stay if you are only there a few nights but not a week (but not next to the elevator! 😂). Very convenient to the interstate, restaurants, and Asheville’s awesome downtown
Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay- family will continue coming back to visit family and stay here. Pleasant staff, clean and comfortable rooms! Great breakfast!
Stayed 6 nights in Feb 2025

10/10 Excellent

Maria Theresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

sarah

Stayed 2 nights in Feb 2025

2/10 Terrible

Oshua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are awful and rude .
Stayed 1 night in Jan 2025

10/10 Excellent

Kristen

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria Theresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Check in simple. Room was not as clean as expected. Got awaken at 4am by couple arguing outside front door (we were on 3rd floor) right up under our room window. Breakfast was ok but nothing to brag about.
Stayed 3 nights in Feb 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025