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Comfort Suites Billings

2.5 star property

Photo gallery for Comfort Suites Billings

Exterior
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Housekeeping
  • Pool
  • Parking available
  • Breakfast included

Explore the area

View map
4908 Southgate Dr, Billings, MT, 59101
  • Rimrock Mall
    ‪4 min drive‬
  • Reef Indoor Water Park
    ‪5 min drive‬
  • Riverfront Park
    ‪6 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed, Bathtub Only)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed, Bathtub Only)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen,2 Person Sofa Bed, Tub Only)

Suite, Multiple Beds, Non Smoking (2 Queen,2 Person Sofa Bed, Tub Only)

Suite, Multiple Beds, Non Smoking (2 Queen,2 Person Sofa Bed, Tub Only)

8.8 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed, Shower Only)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed, Shower Only)

8.4 out of 10
Very good
(30 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Interior

SureStay Plus Hotel by Best Western Billings

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, 1,004 reviews
The price is AU$207
includes taxes & fees
10 Sept - 11 Sept
SureStay Plus Hotel by Best Western Billings

About the area

Billings

A stay at Comfort Suites Billings places you in the heart of Billings, within a 5-minute drive of Amend Park and Yellowstone River. .This hotel is 1.3 mi (2.1 km) from Riverfront Park and 1.3 mi (2.1 km) from Norm Schoenthal Island.

What's nearby

  • Rimrock Mall - 4 min drive - 4.2 km
  • Reef Indoor Water Park - 5 min drive - 6.7 km
  • Skypoint - 6 min drive - 4.9 km
  • Riverfront Park - 6 min drive - 3.8 km
  • MetraPark - 8 min drive - 11.1 km

Getting around

  • Billings Logan Intl. Airport (BIL) - 16 min drive

Restaurants

  • Wendy's
  • ‪McDonald's - ‬2 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • The Bayou Casino and Lounge
  • ‪Powder Horn Saloon - ‬18 min walk

About this property

Comfort Suites Billings

Hotel in Billings with free breakfast and airport shuttle service
Comfort Suites Billings offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 87 air-conditioned rooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Comfort Suites Billings. A complimentary buffet breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 6 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 6 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • Extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9 AM on weekdays and 6 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Extended parking fee: USD 5.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 8:00 AM to 11 PM

Property is also known as

Comfort Suites Hotel Billings
Comfort Suites Billings
Comfort Suites
Comfort Suites Billings Hotel
Comfort Suites Billings Billings
Comfort Suites Billings Hotel Billings

Comfort Suites Billings Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 540 out of 1000 reviews
Rating 8 - Good. 257 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No towels - NONE

Be advised - You will have towels in your room when you arrive, but if you stay for more than one night you will not get anymore. We checked in on a Friday and was told Saturday when we requested replacement towels they would be available Sunday at 3 - after our check out. The sofa bed has a spring that shoots up through, you are better off sleeping on the floor. The soap dispensers on the wall of hte shower fell off and onto my son's feet. The room smelled of smoke and bad cologne. Would never recommend this hotel to anyone ever, Id rather sleep in my car
Stayed 2 nights in May 2025

4/10 Poor

DeeAnn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

From the check in to now this experience has not been good. The hotel was over booked and had issues with check-ins. Which lead to them knocking on doors and calling rooms after midnight to verify your name. We got triple charged. They had no pool towels.
Stayed 2 nights in May 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Joan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

Called ahead for late check in. Arrived 11 pm. Checked in, got keys to room that didn't work. Next set of keys and room were already occupied and we walked in on people in bed. Sat in lobby for approximately 1 hour to find out they didn't have a room for us. Sent to sister hotel Howard Johnson which was not friendly, clean, or had any knowledge that we were being sent over because of an error. Not worth the price I paid for a suite to get this as a place to stay. Go back next day to Comfort Suites as were told to do. They had no idea what had happened the night before and no record of us coming back. We did finally get a room and that night we had people walk in on us that they had given the same room to. No offer of any compensation!
Stayed 2 nights in May 2025

2/10 Terrible

Alex

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair on our bedding, clumps of hair around the pool as well. We checked into our room and left our belongs and left. We came back and our room key didn’t work- someone else had been in our room. Hotel had over booked and they were giving already occupied rooms to new people checking in. Around midnight, their computer system crashed and they called and woke us up to confirm who was staying in the room. Room was booked through Expedia so hotel would not honor government discount, even though the manger at check-in said they would. Shower water was warm but never hot enough for a comfortable shower.
Stayed 2 nights in May 2025

6/10 Okay

Sarah

Travelled with family
We had issues with check in because the hotel was overbooked. The room was ok. There were stains on the carpet, mattress cover and curtains. We only had Luke warm water to shower with for our two days of the stay. The room size was decent and minus the stains it was pretty clean
Stayed 2 nights in May 2025

10/10 Excellent

Charlee

Stayed 2 nights in Apr 2025

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. Potential for a great hotel.. rooms are spacious but not clean had to ask for extra sheets to cover the couch as it was filthy and full of stains. Bedding had multiple stains. No hot water staff was extremely rude and short with everyone. Pool was cloudy and gross. Elevator smelled like mold and was filthy the entire time. There was an alarm going off in the middle of the night and when the front desk was called we were met with a very disrespectful response and even one time the front desk personnel just hung up after saying “ I know it’s going off again!” For this I would never recommend this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

sage

Stayed 1 night in Apr 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Natalie

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
They had no idea what room we reserved and tried to put us in a lesser one than what we purchased. Blamed it on the cleaning staff. Will not be staying here again.
Stayed 1 night in Apr 2025

6/10 Okay

Leslie, Kyle

Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Stayed 1 night in Apr 2025

10/10 Excellent

Theresa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, quite and breakfast was great.
Stayed 2 nights in Apr 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Tate

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the great service and enjoyed the stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Christopher

Travelled with family and small children, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room was dirty, no clue what was splattered on the couch and bed skirt, dirty socks left in the closet, fridge had not been wiped out, and pretty sure I could piss warmer then the water in the shower. On the plus side the pillows were comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Kirk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, king bed suite. The bummer was being next to the stairs; heard people going up and down. Breakfast was good but nothing changed during our stay. They ran out of decaf coffee and the truck was due after we left. The room was clean and the bed comfortable. The bathroom could be cleaned better but was adequate. I would stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stormie

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed a couple times and is definitely my go to
Stayed 1 night in Dec 2024

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Sara

Liked: Staff & service
Disliked: Cleanliness
The room smelled strongly like sulphur and there were long black hairs in the bathroom and on the bed dust cover thing.
Stayed 2 nights in Mar 2025