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Candlewood Suites Billings West by IHG

2.5 star property

Photo gallery for Candlewood Suites Billings West by IHG

Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Terrace/patio
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View map
1732 Spring Creek Lane, Billings, MT, 59102
  • Place, Reef Indoor Water Park
    ‪6 min walk‬
  • Place, ZooMontana
    ‪17 min walk‬
  • Place, Geyser Park
    ‪3 min drive‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Roll-in Shower (Communications, Mobility Access)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Roll-in Shower (Communications, Mobility Access)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom (Communications Accessible)

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed (Communications Accessible)

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds (Communications Accessible)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Exterior
avid Hotels Billings West by IHG
Shiloh
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.7 out of 5, Exceptional, 399 reviews
The price is AU$223
includes taxes & fees
31 May - 1 June
avid Hotels Billings West by IHG

About the area

Billings

With a stay at Candlewood Suites Billings West by IHG in Billings (Shiloh), you'll be within a 10-minute walk of Reef Indoor Water Park and Advanced Care Hospital of Montana. .This hotel is 1.1 mi (1.7 km) from ZooMontana and 1.2 mi (1.9 km) from Geyser Park.

What's nearby

  • Reef Indoor Water Park - 6 min walk - 0.6 km
  • ZooMontana - 17 min walk - 1.5 km
  • Geyser Park - 3 min drive - 2.5 km
  • Magic Diamond Casino - 5 min drive - 2.8 km
  • First Interstate Arena at MetraPark - 14 min drive - 22.9 km

Getting around

  • Billings Logan Intl. Airport (BIL) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪Manny's - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Five Guys - ‬3 min drive
  • ‪Canyon Creek Brewing - ‬19 min walk

About this property

Candlewood Suites Billings West by IHG

Candlewood Suites Billings West by IHG offers 90 accommodations with coffee/tea makers and hair dryers. 54-inch plasma televisions come with cable channels.

This Billings hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Stay in one of 90 guestrooms featuring plasma televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and shopping on site. This hotel also features a communal living room, a picnic area, and gas grills.
Featured amenities include a computer station, a 24-hour front desk, and laundry facilities.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • Built in 2025
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 54-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

Property is also known as

Candlewood Suites Billings West by IHG Hotel
Candlewood Suites Billings West by IHG Billings
Candlewood Suites Billings West by IHG Hotel Billings

Candlewood Suites Billings West by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 50 out of 65 reviews
Rating 8 - Good. 11 out of 65 reviews
Rating 6 - Okay. 1 out of 65 reviews
Rating 4 - Poor. 0 out of 65 reviews
Rating 2 - Terrible. 3 out of 65 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stacey

Stayed 1 night in Feb 2026

2/10 Terrible

Danielle

Liked: Amenities, property conditions & facilities
The room was nice, but housekeeping started working at 6 am and the door to the housekeeping room slammed shut every 10 minutes from that time on. I had a long day of travel ahead of me and needed a bit more sleep and didn't appreciate being woken up by hotel staff that early. They need to take their guests into account and make sure the door to the housekeeping room isn't opened and closed all morning long. Maybe put something in the door to stop if from shutting? I don't know, but the way they are doing it now is absolutely unacceptable.
Stayed 1 night in Feb 2026

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Very nice Staff was great
Stayed 3 nights in Jan 2026

8/10 Good

Nancy, Chesterfield

Travelled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff, clean rooms and lobby, great surroundings
Stayed 1 night in Feb 2026

10/10 Excellent

Abhimanyu

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
New rooms, good amenities. Kim was very helpful. Would recommend
Stayed 2 nights in Jan 2026

10/10 Excellent

Linda, Sidney

Liked: Cleanliness, amenities, property conditions & facilities
Check in was wonderful. The woman at the desk was personable. The room was clean, spacious, and comfortable. I was a little concerned about the proximity to the elevator but it was no problem
Stayed 3 nights in Dec 2025

10/10 Excellent

paul

Stayed 2 nights in Jan 2026

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Staff were friendly, room was clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Joe

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 6 nights in Jan 2026

10/10 Excellent

Marci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly. Convenient and quiet location.
Stayed 1 night in Dec 2025

8/10 Good

Eric

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was clean, brand new facilities and away from noise and traffic.
Stayed 2 nights in Dec 2025

10/10 Excellent

Zachary

Stayed 1 night in Jan 2026

10/10 Excellent

Elwood

Liked: Cleanliness, staff & service, amenities
Nice clean room. Comfortable bed.
Stayed 1 night in Jan 2026

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was outstanding. The room was clean and kitchenette was well stocked with kitchen supplies.
Stayed 1 night in Dec 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

2/10 Terrible

Farrah

Stayed 1 night in Dec 2025

10/10 Excellent

Carlos, Belgrade

Stayed 1 night in Dec 2025

10/10 Excellent

Johnna

Stayed 1 night in Dec 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Dec 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations. My suite was basic, but very modern and comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Johanna

Stayed 1 night in Dec 2025

10/10 Excellent

Carlos, Belgrade

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent.
Stayed 2 nights in Dec 2025

10/10 Excellent

Patricia

Stayed 1 night in Dec 2025

10/10 Excellent

Louis

Stayed 2 nights in Nov 2025