avid Hotels Billings West by IHG

2.5 star property

Photo gallery for avid Hotels Billings West by IHG

Exterior
Reception
Free daily on-the-go breakfast
Exterior
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
3350 Ember Lane, Billings, MT, 59102
  • Place, Reef Indoor Water Park
    ‪3 min walk‬
  • Place, ZooMontana
    ‪13 min walk‬
  • Place, Advanced Care Hospital of Montana
    ‪14 min walk‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 28 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

Similar properties

About the area

Billings

With a stay at avid Hotels Billings West by IHG in Billings, you'll be a 4-minute walk from Reef Indoor Water Park and within a 5-minute drive of Advanced Care Hospital of Montana. .This hotel is 1.1 mi (1.8 km) from ZooMontana and 1.2 mi (2 km) from Geyser Park.

What's nearby

  • Reef Indoor Water Park - 3 min walk - 0.3 km
  • ZooMontana - 13 min walk - 1.1 km
  • Advanced Care Hospital of Montana - 14 min walk - 1.2 km
  • Geyser Park - 14 min walk - 1.2 km
  • Dotty's Casino - 3 min drive - 3.5 km

Getting around

  • Billings Logan Intl. Airport (BIL) - 21 min drive

Restaurants

  • ‪Canyon Creek Brewing - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Five Guys - ‬4 min drive
  • ‪Manny's - ‬5 min drive
  • ‪Dairy Queen - ‬4 min drive

About this property

avid Hotels Billings West by IHG

Hotel in Billings with free breakfast and a 24-hour front desk
Avid Hotels Billings West by IHG offers 75 accommodations with irons/ironing boards and complimentary toiletries. 49-inch flat-screen televisions come with premium satellite channels, pay movies, and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Stay in one of 75 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include phones, as well as desks and irons/ironing boards.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily.
Featured amenities include a business center, express check-in, and express check-out.
Guests are offered a complimentary on-the-go breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 2 metres
  • Street parking available

Food and drink

  • Free on-the-go breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 8:00 AM to 11:00 PM

Property is also known as

avid Hotels Billings West by IHG Hotel
avid Hotels Billings West an IHG Hotel
avid Hotels Billings West by IHG Billings
avid Hotels Billings West by IHG Hotel Billings

avid Hotels Billings West by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 232 out of 298 reviews
Rating 8 - Good. 46 out of 298 reviews
Rating 6 - Okay. 12 out of 298 reviews
Rating 4 - Poor. 4 out of 298 reviews
Rating 2 - Terrible. 4 out of 298 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very clean! The staff were very friendly too!
Stayed 1 night in Sep 2025

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all fairness, this has been a great experience so i can't really fault construction. Out of the properties control. But it was hard to get to the property. There were detour signs but it took me twice to see them. Everything on property is excellent!!
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Stayed 1 night in Aug 2025

8/10 Good

Charlotte

Stayed 1 night in Sep 2025

10/10 Excellent

Doris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel in Billings. Still very clean and staff seems motivated to keep it like that. Decent pool although hot tub controls not working.
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice layout. Comfortable bed/pillows
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel was comfortable and clean. The staff were very friendly and accommodating. Overall would recommend as reliably in every way.
Stayed 1 night in Sep 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff was excellent!
Stayed 1 night in Sep 2025

8/10 Good

Bruce

Stayed 2 nights in Sep 2025

6/10 Okay

Janet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and quiet. Not having our trash taken out of our room. Had ask someone to PLEASE remove trash and give us clean towels.
Stayed 6 nights in Sep 2025

10/10 Excellent

Sandy, Guion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a stop in travel
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baseball trip

Everything was great!
Stayed 1 night in Sep 2025

10/10 Excellent

Gelene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

8/10 Good

Ann

Stayed 1 night in Sep 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Staff very good. Only issue is dog-friendly & there was a barker above me. About an hour straight of barking, plus dog pacing most of the night.
Stayed 2 nights in Sep 2025

10/10 Excellent

Craig

Stayed 2 nights in Sep 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new clean hotel. Highly recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

Verne

Travelled with partner
Liked: Amenities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Stephan

Very clean and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

KATHERINE, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, quiet and fresh hotel! The staff greeted us and were always friendly. The standard king room wasn’t very large for two people, but the restroom was a perfect size. The bed and pillows were very comfortable. The breakfast was great and they had an easy set up! This hotel was perfect for a road trip night stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and easy access to roads, parking and entry into building
Stayed 1 night in Sep 2025

10/10 Excellent

dwight

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect
Stayed 1 night in Sep 2025

8/10 Good

Lynn

Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying in an Avid property. Very impressed. Easy to check in and very comfortable room.
Stayed 1 night in Sep 2025