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Résidence Eugénie

4.0 star property

Photo gallery for Résidence Eugénie

Outdoor pool, pool loungers
Lobby sitting area
Property grounds
Beach
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Laundry room

Explore the area

View map
54-56 Rue de Madrid, Biarritz, Pyrenees-Atlantiques, 64200
  • Place, Thalmar
    ‪3 min walk‬
  • Place, Marbella Beach
    ‪5 min walk‬
  • Place, Cote des Basques
    ‪9 min walk‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪6 min drive‬

Room options

View all photos for Studio, 4 people

Flat-screen TV

Studio, 4 people

  • 29 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 Single Bunk Bed

View all photos for Studio (Sea Side)

Studio (Sea Side) | View from room

Studio (Sea Side)

  • Partial ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 Single Bunk Bed

View all photos for One Bedroom Apartment for 5 persons

Blackout curtains, iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment for 5 persons

  • 35 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Single Bed

View all photos for One Bedroom Apartment for 6 persons

Blackout curtains, iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment for 6 persons

  • 36 sq m
  • Sleeps 6
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom (4 persons)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom (4 persons)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (4 persons, Sea Side)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom (4 persons, Sea Side)

  • Partial ocean view
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (6 persons)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms (6 persons)

  • 35 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (6 persons, Sea Side)

Apartment, 2 Bedrooms (6 persons, Sea Side)

Apartment, 2 Bedrooms (6 persons, Sea Side)

  • Partial ocean view
  • 35 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio for 2 persons

Terrace/patio

Studio for 2 persons

  • 22 sq m
  • Sleeps 2
  • 1 Double Sofa Bed

View all photos for One Bedroom Apartment for 6 persons, Sea Side

View from room

One Bedroom Apartment for 6 persons, Sea Side

  • Partial ocean view
  • 36 sq m
  • Sleeps 6
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds

View all photos for One Bedroom Apartment for 5 persons, Sea Side

Blackout curtains, iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment for 5 persons, Sea Side

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 35 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Single Bed

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About the area

Biarritz

Located in Biarritz, Résidence Eugénie is on the waterfront, a 4-minute walk from Thalmar and 6 minutes by foot from Marbella Beach. .This beach hotel is 0.3 mi (0.6 km) from Milady Beach and 0.6 mi (1 km) from City of the Ocean Museum.

What's nearby

  • Thalmar - 3 min walk - 0.3 km
  • Marbella Beach - 5 min walk - 0.4 km
  • Milady Beach - 6 min walk - 0.6 km
  • Cote des Basques - 9 min walk - 0.8 km
  • Boulard Castle - 17 min walk - 1.5 km

Getting around

  • Guethary Station - 8 min drive
  • Biarritz (BIQ-Pays Basque) - 17 min drive

Restaurants

  • ‪Le Surfing - ‬15 min walk
  • ‪Les Terrasses - ‬16 min walk
  • ‪Le CAB - Comptoir à Burger - ‬17 min walk
  • ‪La Tantina de Burgos - ‬6 min walk
  • ‪Little Trallalà - ‬16 min walk

About this property

Résidence Eugénie

Résidence Eugénie offers 89 accommodations with coffee/tea makers and blackout drapes/curtains. Rooms open to furnished balconies or patios. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This Biarritz hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 89 guestrooms, featuring kitchenettes with refrigerators and stovetops. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Continental breakfasts are available daily from 8:30 AM to 10 AM for a fee. Children aged 3 and younger eat free breakfast.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10 AM.
Children aged 3 and younger eat free breakfast.

Property amenities

Activities nearby

  • Beach (direct access)
  • Bicycle rentals
  • Golf lessons
  • Golfing
  • Gym
  • Health/beauty spa
  • Hiking/biking trails
  • Kayaking
  • Sailing
  • Scooter/moped rentals
  • Scuba diving
  • Surfing/bodyboarding
  • Water skiing
  • Windsurfing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily until 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 3 and December 19.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 9 per pet, per night (maximum EUR 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 250 per accommodation, per stay
  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 11 for adults and EUR 6 for children
  • Pet fee: EUR 9 per pet, per night (maximum EUR 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Alcohol is not served at this property
Free in-room WiFi has a 3-device limit
Children under 15 years old are not allowed in the swimming pool without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Maeva Residence Eugenie Hotel Biarritz
Résidence Eugénie Biarritz
Résidence Eugénie Residence
Résidence Eugénie Residence Biarritz
Résidence Eugénie House Biarritz
Résidence Eugénie House
Résidence Eugénie Biarritz
Résidence Eugénie

Résidence Eugénie Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 91 out of 362 reviews
Rating 8 - Good. 164 out of 362 reviews
Rating 6 - Okay. 83 out of 362 reviews
Rating 4 - Poor. 19 out of 362 reviews
Rating 2 - Terrible. 5 out of 362 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, amenities
Excellent value, central, great access to centre
Stayed 2 nights in Oct 2025

8/10 Good

Romano

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Accessible to public transport, close to beach, nearby grocery store and restaurant's, cleiendly and helpful specially Marieaned and staff were fr
Stayed 5 nights in May 2025

6/10 Okay

Sian

Liked: Cleanliness

Good 6/10

Pleasant and clean stay but very basic - definitely not a 4 star- booked a studio and had bunk beds unless I wanted to make up the sofa bed Also expected to take rubbish to front of property upon check out and strip and bag bed sheets and towel's upon checkout 3 star at best
Stayed 2 nights in Oct 2024

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness

Excellent Location

Stayed 4 nights in May 2024

4/10 Poor

BRIAN

Stayed 1 night in Mar 2024

6/10 Okay

Nadine

Liked: Cleanliness
Stayed 3 nights in Sep 2022

6/10 Okay

annette

Stayed 3 nights in Sep 2022

8/10 Good

Eliane

Stayed 2 nights in Sep 2022

8/10 Good

Hilary

The location was good, right next to the sea so brilliant views. The apartments were dated but fine for a short stay
Stayed 4 nights in Jul 2022

8/10 Good

Agathe

Stayed 4 nights in Aug 2021

10/10 Excellent

Catriona

Liked: Cleanliness, room comfort

Great value, top location

Excellent location, great value for what’s offered. Basic but meets expectations. Very very friendly and accommodating staff.
Stayed 3 nights in Jul 2020

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort

Surf-birthday break

Really good stay. Great location and car-parking!
Stayed 3 nights in Jul 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Avoid.

Hotels.com stated check in was until 6pm (which is early). We arrived before then. Reception closed. Eventually managed to locate a safe box which had key. Great system but no communication before. Room ok. Basic. Asked to strip the bed when left (this is a 4 star hotel). Check out was stated until 11am, but reception only opened at 9am. Wouldn’t recommend.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very clean. Stunning views.
Stayed 2 nights in Sep 2019

6/10 Okay

Milan

Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not Bad, Not Great

The first thing that I noticed was a smell when I walked in. The second was that I'd been in such a hurry booking that I failed to notice the lack of A/C, which isn't pleasant in August (fortunately, my room faced the ocean and had a good breeze) - lesson learned: never book in a hurry (I didn't rate down for this)! What I will rate down for is that the sofa bed in my room was nowhere near as nice as the photos, the bed was only "ok" and the pillows were awful. On the upside, the rooms are very spacious for France, the staff were nice and the pool was good. The free WiFi was fine on a phone, but on my computer, it was so slow that I couldn't even use Gmail. They also have you strip your own bed and empty your own trash, which I found strange. In short, not worth the weekend price paid & for sure not what I'd call 4*
Studio Room
Studio Kitchen
Studio Bathroom
Stayed 2 nights in Aug 2019

6/10 Okay

Heri

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The pictures not the same with the reality ,it’s in this website 4 star but I knew straight away when we check in not like 4 star, and I was right only 3 star with 4 star price .
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was functional but very dated. For the money spent it was hard to realize value. Could improve with remodel and location is nice.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent location with spacious clean accommodation. only one problem for us was the lack of internet access
Stayed 3 nights in Jan 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, beautiful location and view. Well equipped.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Room comfort

Good familly resort

Convenient location to visit the local area. Hotel is casual family style with kitchen. The room we stayed in has probably the largest balcony of the whole complex, we enjoyed tremendously. Watching sunset from our balcony with a glass of wine is extremely enjoyable. Condition of the place is average, there are plenty of supplies of pot and pans without any kind of supplies of soap or sponge or rag for cleaning, minimum supply of amenities for bathroom, only 1 roll of toilet paper for our 3 days of stay. No cleaning service provided. Breakfast was good and inexpensive. Free shuttles right in front the hotel to go into city of Biarritz is very convenient. Swimming pool is very nice and clean. If you are looking for some relaxing time without much services, it is a good place to be. Plenty of private parking near by.
Stayed 3 nights in Oct 2018

4/10 Poor

zobo, dorset

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not worth the price

We had to pay 15 euros for a travel cit which i was not expecting. The hotel has an excellent location and the staff were friendly. However the room was more like a budget hostel not a 90 euro room. There was 1 small bottle of water and 2 plastic cups with some sachets of shampoo. The shower was a wet room and the water did not drain so the bathroom was soaking wet still the next day. The tilling in the bathroom had sharp edges and was not very safe. Over all I would compare this to an ibis budget hotel which is fine if the price reflects that but it does not
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service

Very good location, by the beach.

Our stay was pleasant enough because of the location, by the beach, though we have only partial view. Towels & bed linens were only provided one time. They claim they only change it if you stay more than two weeks, it will cost 9 Euros for 2 clean towels, & for 7 peoples, money is adding up. we stayed 5 - 6 days. We have to do all the cleaning ourselves daily & at the end of stay. No air conditioning, we can not leave the patio door for safety reasons. It would have been good at list every other day or 2 to have clean towels & cleaning as well.
Stayed 5 nights in Jun 2018

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, staff amazing 5star for service

Location is great for place Marbella (quieter beach) and also only a few minutes walk into the town centre, with many cafes and shops/ beaches on the way. It was our third time in Biarritz and the staff were really helpful with local knowledge and booking taxis when needed etc Our room was a studio for two of us but when we arrived there was an extra bed too which was perfect for the two of us staying, as well as bath and a private patio overlooking the sea -even though we were told we didn’t have sea view! It was too cold to go in the pool however the sea views are amazing there and very well protected safety wise for children We will definitely return and can not fault the hotel in anyway