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SureStay Plus Hotel by Best Western Bettendorf

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Bettendorf

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave
Lobby
Exterior
Fitness facility
Indoor pool

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

View map
890 Golden Valley Drive, Bettendorf, IA, 52722
  • Place, Isle Casino Bettendorf
    ‪5 min drive‬
  • Place, Rhythm City Casino
    ‪9 min drive‬
  • Place, The TBK Bank Sports Complex
    ‪9 min drive‬
  • Airport, Moline, IL (MLI-Quad City Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About the area

Bettendorf

With a stay at SureStay Plus Hotel by Best Western Bettendorf in Bettendorf, you'll be within a 10-minute drive of Mississippi River and Trinity Regional Health System. .This hotel is 1.4 mi (2.2 km) from Family Museum and 1.7 mi (2.8 km) from Cinemark Davenport 18.

What's nearby

  • St. Ambrose University - 4 min drive - 5.0 km
  • Isle Casino Bettendorf - 5 min drive - 5.3 km
  • RiverCenter - 9 min drive - 7.7 km
  • Rhythm City Casino - 9 min drive - 8.0 km
  • The TBK Bank Sports Complex - 9 min drive - 10.9 km

Getting around

  • Quad City Intl. Airport (MLI) - 13 min drive

Restaurants

  • ‪Taco Bell - ‬5 min drive
  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Dairy Queen - ‬4 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

SureStay Plus Hotel by Best Western Bettendorf

Hotel in Bettendorf with free breakfast and a 24-hour front desk
SureStay Plus Hotel by Best Western Bettendorf offers 38 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 38 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a business center, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Access to the indoor pool is available for registered guests only.

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Surestay Plus By Bettendorf
Super 8 Hotel Bettendorf Ia
Super 8 Bettendorf Ia Hotel
SureStay Plus Hotel by Best Western Bettendorf Hotel
SureStay Plus Hotel by Best Western Bettendorf Bettendorf
SureStay Plus Hotel by Best Western Bettendorf Hotel Bettendorf

Reviews

SureStay Plus Hotel by Best Western Bettendorf Reviews

6.4

6.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 102 out of 469 reviews
Rating 8 - Good. 109 out of 469 reviews
Rating 6 - Okay. 98 out of 469 reviews
Rating 4 - Poor. 74 out of 469 reviews
Rating 2 - Terrible. 86 out of 469 reviews

Reviews

6/10 Okay

Setara

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

2/10 Terrible

Leah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start. Don’t let the pictures and the “okay” reviews fool you. This place is very rundown and very mismanaged. When we arrived we found dirty socks and garbage on the floor sticking out from under the beds. There was a dusty film on all of the counters and furniture, dried drippings on the headboards - don’t even want to think about what they were from - and pubic hairs in the shower. And the smell! PEW! The rooms and lobby were not vacuumed, especially in the corners and around the furniture. There was a wrecked car with what looked like four slashed tires sitting right out front with half of the front gone. Disgusting and unbelievably gross. I cannot warn against this hotel enough.
Stayed 7 nights in Jul 2025

6/10 Okay

Agustin

Stayed 1 night in Jun 2025

6/10 Okay

Samantha, Elgin

Stayed 1 night in Jul 2025

2/10 Terrible

Isaac

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst experience I ever had with Expedia and that property I came in at 4 AM after a long drive the room they gave me at first was dirty. Sheets were dirty pillowcases were dirty and yellow. The second room they gave me was even worse than the first one so we decided to leave the property and go to a family member's house for the night then they tell me I get no refund for that plus the 2 other nights so 3 nights total I did not stay at so I paid almost $300 for nothing me and my family are very disappointed i've used Expedia for everything, but after this experience, I will no longer be using them and I don't recommend anyone else to use them!
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

Comfortable stay but needs some maintenance

I will say that the room itself was very comfortable. Bed was amazing, fridge and microwave were great. My biggest complaint would be that the towels provided in the room were badly stained and soiled. I did bring this to the attention of the front desk who took the towels and said housekeeping would take care if my room. That never happened so I had to again go to the front desk to get clean towels and coffee. It's an older hotel that does need some maintenance and cleaning but the staff was nice and room comfortable.
Stayed 3 nights in Jul 2025

4/10 Poor

Maricela

There was no shampoo, no hands soap, no body wash.
Stayed 1 night in Jul 2025

8/10 Good

Emiline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and friendly. Room was spacious, clean, and up to date. Check in and check out was quick ans breakfast was good. Will stay again when I'm that way.
Stayed 1 night in Jun 2025

6/10 Okay

Melody

Travelled with partner
Liked: Amenities
We had someone try to enter our room using a key that matched our lock somehow. If not for the chain (which was pulled sharply enough to dislodge one of the screws) the person would have entered our room. No security cameras on the second floor unfortunately. The manager was concerned but my husband freaked out about it and tried to barricade our room from another attempt.
Stayed 2 nights in Jun 2025

4/10 Poor

Logan

Stayed 1 night in Jun 2025

8/10 Good

Gary

Travelled with family
Liked: Staff & service, room comfort
Reception upon arrival was friendly and fast. Free breakfast consisting of scrambled eggs, sausage and pancakes was good. Other breakfast items were in very small quantities. No fruit. Room was not serviced on on our two-day stay…beds were not made and fresh towels were not provided.
Stayed 2 nights in Jun 2025

8/10 Good

Jeanette

Travelled with family and small children
Liked: Cleanliness, amenities
Stayed in a room with 3 beds. Was plenty of room for family. Comfortable beds..
Stayed 1 night in Jun 2025

4/10 Poor

Marilyn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated. Had an odor. Dirty.
Stayed 1 night in Jun 2025

8/10 Good

Carol

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside was was beautiful this time of year. Staff was super friendly and accommodating. Breakfast offered was adequate/good for us. We didn't have a chance to experience the pool, but it looked nice. This is a budget hotel so our expectations were below what was the actuality. We would come back here in a heartbeat. Very pleasant experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 1 night in Jun 2025

4/10 Poor

Marcus

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Stayed 1 night in May 2025

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
I would definitely stay here against n!!
Stayed 7 nights in May 2025

6/10 Okay

Jeffrey

Travelled with partner
Disliked: Amenities, property conditions & facilities
Overall this is a fairly good value considering the price of hotel rooms today. The room was clean and comfortable, conveniently located for our travel and we paid at least $50 less than a comparable chain. The TV went thru a 35-40 setup process with DirecTv which was annoying but it worked fine once completed. I assume it had never been set up and it would have been nice if the hotel would have completed this prior to any guests stay. There are soaps and shampoos in the shower which is nice, but the body wash was completely empty so again, would have preferred the hotel had better prepared this room before our stay. Not sure I would stay at a SureStay anywhere else, but this one was OK.
Stayed 1 night in May 2025

2/10 Terrible

Brandon

Travelled with pets, Travelled with partner
Disliked: Property conditions & facilities
No hot tub says there could use the pool cleaning was the only reason why i booked for a pool and hot tub
Stayed 1 night in May 2025

2/10 Terrible

Michalina

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We got dirty room with stains bed sheets, mold on shower curtain and poop on the toilet seat. 8:15 and no more warm food ( I don’t even know what supposed to be in the heater, probably sausage and eggs) smell in this hotel was terrible- like old moldy church. We checked out day ealier and manager said that he is sending money back and will be on my account in 3 business days and it’s been 10 business days and no money. When I called there he tried to lie to me that he is not the man who was there.. I remember his voice so good!!!
Stayed 4 nights in May 2025

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in and went to the room and checked out immediately after. I definitely would avoid this hotel.
Stayed 1 night in May 2025

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON’T STAY HERE

Don’t stay here!! Place should be closed!! Bed bugs in multiple rooms and now many people are fighting for a refund. We had to leave hotel at 11pm after discovering the bugs.
Stayed 2 nights in May 2025

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We were staying here for a baseball tournament. Our room was dirty and my husband asked for a new comforter and the kid at the front desk said
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bugs!

The pictures online were deceptive. The hotel had a foul odor, was unclean, there were multiple yellow and dark stains on the bed and BUGS in the bed. We left as soon as we realized there were bugs, but not before our luggage had been exposed to the building for several hours while we were gone. I am disappointed in the hotel and would not recommend it to anyone. It was difficult to get a refund. I never leave reviews but I would not want another family to endure the stress we did.
Stayed 2 nights in May 2025