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The Ritz-Carlton, Berlin

5.0 star property

Photo gallery for The Ritz-Carlton, Berlin

Lobby
Property video
2 restaurants, breakfast, lunch, dinner served; German cuisine
2 restaurants, breakfast, lunch, dinner served; German cuisine
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Potsdamer Platz 3, Berlin, BE, 10785
  • Place, Potsdamer Platz
    ‪2 min walk‬
  • Place, Berliner Philharmonie
    ‪5 min walk‬
  • Place, Brandenburg Gate
    ‪10 min walk‬
  • Airport, Berlin (BER-Brandenburg)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Corner

Junior Suite, 1 Bedroom, Corner

Junior Suite, 1 Bedroom, Corner

  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area

Club Suite, 1 Bedroom

  • 105 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(9 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Single Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Suite, 2 Bedrooms (Club Lounge Access,Skyline View)

Club Suite, 2 Bedrooms (Club Lounge Access,Skyline View) | Living area

Club Suite, 2 Bedrooms (Club Lounge Access,Skyline View)

  • 105 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, Multiple Beds (Ritz-Carlton,Club Lounge Access)

Penthouse, Multiple Beds (Ritz-Carlton,Club Lounge Access) | Living area

Penthouse, Multiple Beds (Ritz-Carlton,Club Lounge Access)

  • 285 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Murphy Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Suite, 1 Bedroom

  • 65 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(34 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Berlin

The Ritz-Carlton, Berlin is in the heart of Berlin, within a 5-minute walk of Potsdamer Platz and Mall of Berlin. .This family-friendly hotel is 0.2 mi (0.3 km) from Sony Center and 0.2 mi (0.4 km) from Legoland Discovery Centre.

What's nearby

  • Potsdamer Platz - 2 min walk - 0.2 km
  • Mall of Berlin - 3 min walk - 0.3 km
  • Sony Center - 3 min walk - 0.3 km
  • Berliner Philharmonie - 5 min walk - 0.4 km
  • Brandenburg Gate - 10 min walk - 0.9 km

Getting around

  • Berlin Potsdamer Platz Station - 3 min walk
  • Potsdamer Place U-Bahn - 5 min walk
  • Berlin (BER-Brandenburg) - 42 min drive

Restaurants

  • ‪Amrit - ‬2 min walk
  • ‪Executive Lounge - ‬2 min walk
  • ‪Vapiano - ‬1 min walk
  • ‪Pret A Manger - ‬2 min walk
  • ‪The Curtain Club - ‬1 min walk

About this property

The Ritz-Carlton, Berlin

Luxury hotel with 2 restaurants and a 24-hour fitness center
The Ritz-Carlton, Berlin offers 303 accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 303 guestrooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy German cuisine at POTS, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Berlin? This hotel has 19375 square feet (1800 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM.
POTS - This restaurant specializes in German cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
The Lounge - Onsite café. Open daily.
The Curtain Club - This bar specializes in international cuisine. Open daily.
Club Level - Onsite restaurant. Open select days.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (EUR 50 per day; includes in/out privileges)
  • Valet parking on site (EUR 50 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 55 for adults and EUR 19 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Club Level
  • POTS
  • The Curtain Club
  • The Lounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Changing table
  • Children's books
  • Children's dinnerware
  • High chair
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19,375 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 19 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 80.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 55 for adults and EUR 19 for children
  • Self parking fee: EUR 50 per day (in/out privileges)
  • Valet parking fee: EUR 50 per day (in/out privileges)
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

Berlin Ritz Carlton
Ritz Carlton Berlin
Ritz Carlton Hotel Berlin
Ritz Carlton Berlin Hotel
Ritz-Carlton Berlin Hotel
Ritz-Carlton Berlin
The Ritz Carlton Berlin
The Ritz-Carlton, Berlin Hotel
The Ritz-Carlton, Berlin Berlin
The Ritz-Carlton, Berlin Hotel Berlin

The Ritz-Carlton, Berlin Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 797 out of 1001 reviews
Rating 8 - Good. 142 out of 1001 reviews
Rating 6 - Okay. 43 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sulaiman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Sep 2025

10/10 Excellent

Ambrose

Stayed 2 nights in Aug 2025

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you would expect from The Ritz everything was excellent, but it was the small details that really impressed me. Like the bags I left with them before check in, were already taken to my room when I did check in. The cool scented towels in the gym and the speed of the in room dining was very impressive.
Stayed 1 night in Aug 2025

10/10 Excellent

EDITH

Liked: Cleanliness, staff & service, property conditions & facilities
Property was beautiful
Stayed 6 nights in Jun 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Stay

Absolutely divine stay. The room had everything we needed and more. We especially loved the sauna and spa. The staff were friendly and welcoming and available to help us at all times. The location was prime to all Berlin had to offer.
Stayed 3 nights in Aug 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

jin

Stayed 4 nights in Aug 2025

10/10 Excellent

Ilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is outstanding, the staff is extremely friendly. The shower is terrible.
Stayed 5 nights in Jul 2025

6/10 Okay

Christopher, Scottsdale

Travelled with partner
Disliked: Staff & service
Good central location. Poor service. We had to carry our own luggage to our vehicle. Nobody at the front answers the phone. Breakfast was okay. Would not recommend. Chris Carter
Stayed 4 nights in Jun 2025

10/10 Excellent

Martin

Stayed 2 nights in Jul 2025

8/10 Good

Thierry

Stayed 6 nights in Jul 2025

8/10 Good

Linda, Palm Beach Gardens

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Ernesto Ruben Jimenez, Washington

Stayed 3 nights in Jul 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. great service. wonderful breakfast. good location near parks.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ricardo, Houston

Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Stayed 1 night in Jun 2025

10/10 Excellent

John P

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I highly recommend this property. I never write reviews, but this was so spectacular I had to comment. The room was very large by European standards, had a great shower without the half door that so many European hotels have and had a huge soaking tub. The breakfast buffet was a real highlight for us, one of the nicer ones I've seen anywhere. And the hotel staff, especially the concierge, was enormously helpful. He even helped me get a last-minute ticket to the Berlin philharmonic in an incredible seat. The hotel is perfectly situated to see the whole city. Definitely a five-star experience.
Stayed 4 nights in Jun 2025

10/10 Excellent

sujata

Stayed 4 nights in Jun 2025

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for site seeing. Lovely room and helpful staff.
Stayed 5 nights in May 2025

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall excellent hotel. The Club Lounge was outstanding and I strongly recommend that anyone staying at this hotel avail themselves of the Club Lounge. My one critique of the hotel is that the service staff in the hotel breakfast room is understaffed and the breakfast service is not very good. Consequently we started having breakfast in the club lounge, where the service was always superior and the pastries and breads were fantastic.
Stayed 6 nights in May 2025

10/10 Excellent

Ahmad

Stayed 4 nights in May 2025

8/10 Good

Emad

Stayed 4 nights in May 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Beautiful rooms, excellent staff and service throughout time we visited. Superb location too.
Stayed 3 nights in Apr 2025

10/10 Excellent

Thomas

Stayed 1 night in Apr 2025