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Quality Inn & Suites

2.5 star property

Photo gallery for Quality Inn & Suites

Standard Room, 2 Queen Beds, Non Smoking
Laundry room
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking
Miscellaneous

Reviews

6.8 out of 10

Popular amenities

  • Laundry
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View map
1598 Mall Drive, Benton Harbor, MI, 49022
  • Place, Lake Michigan College
    ‪7 min drive‬
  • Place, Lakeland Regional Medical Center
    ‪7 min drive‬
  • Place, Silver Beach
    ‪10 min drive‬
  • Airport, South Bend, IN (SBN-South Bend Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Benton Harbor

With a stay at Quality Inn & Suites in Benton Harbor, you'll be within a 15-minute drive of Lake Michigan and Silver Beach. .This hotel is 2.2 mi (3.5 km) from Intercare Community Health Network and 3 mi (4.8 km) from Lake Michigan College.

What's nearby

  • Lake Michigan College - 7 min drive - 5.0 km
  • Lakeland Regional Medical Center - 7 min drive - 6.8 km
  • Harbor Shores Golf Club - 8 min drive - 7.5 km
  • White Pine Winery - 10 min drive - 8.9 km
  • Silver Beach - 10 min drive - 8.9 km

Getting around

  • St. Joseph-Benton Harbor Station - 10 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 49 min drive

Restaurants

  • ‪Chick-Fil-A - ‬8 min walk
  • ‪Good Fortune Restaurant - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Grand Crossing Bar & Grill - ‬3 min drive
  • ‪Arby's - ‬3 min drive

About this property

Quality Inn & Suites

Hotel in Benton Harbor with free breakfast and a 24-hour fitness center
Quality Inn & Suites offers 49 accommodations with complimentary newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 49 guestrooms featuring refrigerators and microwaves. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily.
Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Days Inn Benton Harbor MI
Days Inn Motel Benton Harbor MI
Days Inn Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI
Days Inn Suites Benton Harbor MI
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Benton Harbor
Quality Inn & Suites Hotel Benton Harbor
Days Inn Suites by Wyndham Benton Harbor MI

Quality Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 110 out of 606 reviews
Rating 8 - Good. 230 out of 606 reviews
Rating 6 - Okay. 128 out of 606 reviews
Rating 4 - Poor. 65 out of 606 reviews
Rating 2 - Terrible. 73 out of 606 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Kathy

Business traveller
Stayed 1 night in Jul 2025

2/10 Terrible

Joe

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place need too be closed down
Stayed 2 nights in Jul 2025

8/10 Good

Jennifer, Durand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Cynthia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
An alarm kept going off all night long so we got no sleep! The place was dirty, and there was no breakfast as promised!
Stayed 1 night in Jul 2025

8/10 Good

Carrie

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Darnell

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

High risk. No smoke detectors!

No smoke detectors in rooms. Illegal.
Stayed 1 night in Jul 2025

2/10 Terrible

Patrick

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had ants in our room and the smoke detector was missing with wires hanging down where it was supposed to go…still waiting to hear from Expedia about getting a refund??
Stayed 2 nights in Jul 2025

6/10 Okay

Jill

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
No much on breakfast bar compared to other hotels breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Stayed 1 night in Jul 2025

8/10 Good

Gemeca

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My one night stay at the hotel purpose was served.
Stayed 1 night in Jul 2025

4/10 Poor

Brooklyn

Travelled with family and small children
Liked: Staff & service
The staff was amazing the rooms were clean the floors in the rooms need shampooed. The area is not in the safest area we left a few hrs after checking in Benton Harbor MI area isn’t as safe and as nice as it was three years ago.
Stayed 1 night in Jul 2025

6/10 Okay

Frank

Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Stayed 1 night in Jul 2025

4/10 Poor

GEORGIANN

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Peter

It was VERY clean and close to restaurants and the interstate.
Stayed 1 night in Jul 2025

6/10 Okay

JANICE E.

Disliked: Cleanliness, property conditions & facilities
You get what you paid for. Low quality
Stayed 2 nights in Jul 2025

2/10 Terrible

Jacquolyn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were very nice, however this is not a clean hotel; mold on air conditioner unit and under bath tub mat- in plain view, Smokey smelling room and tv didn’t work (requested them to look at it, gave us $20 cash for inconvenience of that). Fiance said I’m not allowed to book hotels any more. 😂
Stayed 2 nights in Jul 2025

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room itself was clean, stairway to second floor needed a good cleaning.
Stayed 1 night in Jul 2025

2/10 Terrible

Jacinta

Stayed 1 night in Jun 2025

6/10 Okay

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Jeremy

Disliked: Amenities, property conditions & facilities
Quality of the quality Inn is not very good. The hotel lobby had a smell to it, and there was a dirty towel under the ice machine. the neighbors stated their room smelled like pee and ours did it, but it still had a terrible smell to it. Pictures didn’t do it justice as to how bad it was.
Stayed 1 night in Jul 2025

4/10 Poor

Dawn

Disliked: Cleanliness, amenities, property conditions & facilities
A smell of cigarettes, dirty carpet, no elevator needs a good cleaning staff was excellent
Stayed 1 night in Jun 2025

8/10 Good

Peter

Travelled with partner
Liked: Amenities
Nothing of any note value for money
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel I've ever stayed at. The carpeted floor was sticky. Foot prints on the blanket, and the blanket was too small for the king sized bed. Room smelt musty (moldy?). Window was cracked, with only a view of 6ft weeds. Everything was old, and felt dingy. I would rather not go on vacation if that was the only hotel available. Don't know about the breakfast... didn't stick around to try it.
Stayed 1 night in Jun 2025