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Mercure Belgrade Excelsior

3.5 star property

Photo gallery for Mercure Belgrade Excelsior

Privilege, Double Room, 1 Double Bed
Exterior
In-room safe, desk, laptop workspace, soundproofing
Daily continental breakfast for a fee
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
Kneza Miloša 5, Belgrade, 11000
  • Place, Nikola Tesla Museum
    ‪8 min walk‬
  • Place, Slavija Square
    ‪10 min walk‬
  • Place, Knez Mihailova Street
    ‪10 min walk‬
  • Airport, Belgrade (BEG-Nikola Tesla)
    ‪18 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About the area

Belgrade

A stay at Mercure Belgrade Excelsior places you in the heart of Belgrade, within a 15-minute walk of Knez Mihailova Street and Embassy of Turkey. .This hotel is 0.1 mi (0.2 km) from Embassy of the Czech Republic and 0.2 mi (0.3 km) from Parliament Building.

What's nearby

  • Nikola Tesla Museum - 8 min walk - 0.7 km
  • Slavija Square - 10 min walk - 0.9 km
  • Knez Mihailova Street - 10 min walk - 0.9 km
  • Belgrade Waterfront - 12 min walk - 1.0 km
  • Republic Square - 13 min walk - 1.1 km

Getting around

  • Belgrade Dunav Station - 8 min drive
  • Nikola Tesla Airport (BEG) - 21 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪St. Mark's Place - ‬4 min walk
  • ‪Pelivan - ‬2 min walk
  • ‪Neka Бар+Шоп - ‬6 min walk
  • ‪Mandat - ‬4 min walk

About this property

Mercure Belgrade Excelsior

Mercure Belgrade Excelsior offers 73 accommodations with safes and complimentary bottled water. This Belgrade hotel provides complimentary wireless Internet access.

Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 73 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, a television in a common area, and a reception hall.
Satisfy your appetite for lunch, dinner, or brunch at Ivo, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Ivo - This restaurant specializes in international cuisine and serves brunch, lunch, and dinner. A children's menu is available.
Ivo - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; RSD 1,300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ivo
  • Ivo

Things to do

  • Books
  • Library
  • TV in common areas

Family friendly

  • Children's toys
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1921
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of RSD 3000 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for RSD 3500 per night

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: RSD 160.00 per person, per night for adults; RSD 80.00 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately RSD 1300 per person
  • Airport shuttle fee: RSD 5300.00 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: RSD 3000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: RSD 3500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Belgrade Excelsior Opening September 2017 Hotel

Mercure Excelsior Opening September 2017 Hotel

Mercure Belgrade Excelsior Opening September 2017

Mercure Excelsior Opening September 2017

Mercure Belgrade Excelsior Hotel

Mercure Excelsior Hotel

Mercure Excelsior

Mercure Belgrade Excelsior (Opening September 2017)

Mercure Belgrade Excelsior Hotel

Mercure Belgrade Excelsior Belgrade

Mercure Belgrade Excelsior Hotel Belgrade

Mercure Belgrade Excelsior Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 149 out of 244 reviews
Rating 8 - Good. 67 out of 244 reviews
Rating 6 - Okay. 20 out of 244 reviews
Rating 4 - Poor. 6 out of 244 reviews
Rating 2 - Terrible. 2 out of 244 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Arvind

Stayed 1 night in Jan 2026

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una estadía perfecta!
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
My 5th or 6th stay there. Lovely refurbished older building. Great location. Dining options. Helpful staff.
Stayed 6 nights in Sep 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good breakfast. Limited options and not enough fruit. Really no restaurants nearby but good supermarket about 150 metres away. Shopping is about 10 minute walk. Hotel restaurant has difficultly with food quality and serving in English.
Stayed 1 night in Sep 2025

6/10 Okay

Semyon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean but a bit small and pricey. Staff:some friendly and some not. Breakfast is good but not excellent. Disliked elevator: only one (for 7 floors) and capacity for 2 persons. You may spend a lot of time waiting for.
Stayed 3 nights in Sep 2025

10/10 Excellent

hui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Julie

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Concettina

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing and the staff is second to none. Alexandra, Jovana, Yalena and Alexander really made my two week stay absolutely exceptional. It was my second time here and will be sure to book again! Btw, great food and breakfast deals too! Keep up the great work !
Stayed 12 nights in Nov 2024

10/10 Excellent

FABRICIO

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: location, friendly staff, extra bed for kid, good breakfast Con: difficult to find a parking lot
Stayed 1 night in Nov 2024

10/10 Excellent

Gye S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, property conditions & facilities
amazing location
Stayed 1 night in Aug 2024

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly
Stayed 2 nights in May 2024

10/10 Excellent

Rosze

Liked: Cleanliness, staff & service
This property had everything I needed. The Front desk was extremely hospitable, the breakfast team were super helpful and the security was second to none. Alex always made sure my room was nice and neat when I came in from work! :) I would absolutely recommend and stay again
Stayed 18 nights in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

3 day tour

Good location. The staff were friendly and helpful. The rooms though are average. Paper thin walls means you can hear every word for people next to you. The pillows were also lumpy. Requested and iron which was broken and had split cable making it dangerous.
Stayed 3 nights in Sep 2023

8/10 Good

Virginia

Good hotel in city center. Will stay again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lee Craig William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! The staff are the most friendly and helpful I've ever had the pleasure of meeting, they were extremely helpful and they also prepared a birthday cake for one of my party. If i ever return to Belgrade i will definitely stay at this hotel again. Location wise it was perfect, right next to Serbian Parliament.
Stayed 3 nights in Sep 2023

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good view, walkable staff friendly
Stayed 1 night in Aug 2023

6/10 Okay

Paul

good location, but Noisy and quality underwhelming

1) NOISY - Although I had a nice room, there was no fan or AC working in the hotel (something about the city does not allow them to turn on until April) so that required that I keep my window at night open so as not to suffocate. Unfortunately, VERY LOUD street. 2) Breakfast is thoroughly uninspired and meager and 3) lack of bottled water avail in the evenings and the mini-bar came with just two cans of soda and a tiny bottle of water that was never replaced.
Stayed 3 nights in Apr 2023

6/10 Okay

arjald

Stayed 2 nights in Oct 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here 3 nights with family and everything was very good. The reception staff were all very helpful, the breakfast buffet was delicious, and location was pretty walkable with bus stops also close by.
Stayed 3 nights in Jul 2022

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place to stay!

Excellent customer service from all staff! Fast check in and check out. Great food. Walking distance to main sights.
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
1. we didnt get wine as promissed at the reservation as a Silver Exclusives As a valued Silver member, you’ll also get: 1 Free bottle of sparkling wine per stay. 2. i payed tax at the hotel. the price at the order was include tax.
Stayed 3 nights in Oct 2021