- Disliked: Staff & service
DO NOT STAY - Unauthorised room charges
Stay clear. Charges added to my room without authorisation that only became apparent after I had left the hotel. I had an early flight and conveniently my bill "was not ready" upon my checkout and so I had to agree to check out without viewing my bill. Then once I had left it became clear that this was because charges had been added to my room from the minibar that I had not authorised and now I cannot reach the hotel by email or get someone to call me back. Terrible service and untrustworthy hotel staff. Would not have expected from a reputable brand.