All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 8 out of 17 reviews
10 - Excellent
8
Rating 8 - Good. 5 out of 17 reviews
8 - Good
5
Rating 6 - Okay. 2 out of 17 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 17 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 17 reviews
2 - Terrible
1
8.4/10
Cleanliness
9.0/10
Staff & service
7.6/10
Amenities
9.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
2/10 Terrible
Matthew
Business traveller
10 July 2025
Liked: Room comfort
Disliked: Cleanliness
Matthew
Stayed 1 night in Jul 2025
6/10 Okay
Verified traveller
Travelled with family
28 June 2025
Disliked: Room comfort
Great location but very warm in the English summer
City centre location was amazing. Our apartment 10 had amazing view of the city as it towers over most buildings. Everything you need is there. Really easy check in and out . Commutation was great from lovey staff. We had a phone call the day before and after we check in.
Penthouse apartment was delightfully unique and spacious for our family of four. Yes there are a trillion steps to get up to the apartment, oh well, worth it in my opinion.
Nicole
Stayed 1 night in Jun 2024
8/10 Good
Tracy B
Travelled with family
19 Apr 2024
Liked: Cleanliness
1 bedroom with kitchen in the center of Bath
Tracy B
Stayed 4 nights in Apr 2024
10/10 Excellent
Terrence
Travelled with family
18 Apr 2024
Liked: Cleanliness, room comfort
Great location to Roman Baths
Clean apartment, includes a kitchen, friendly staff were helpful with check in and check out, restaurants within walking distance. Office will hold your luggage for you if you arrive earlier than the room is ready.
Great hotel friendly staff. We will definitely look to book here again on our next stay
Mike
Stayed 1 night in Sep 2023
4/10 Poor
Sheryll
Travelled with family
1 Sept 2023
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
This property is not as described there is no access to a rooftop jacuzzi as advertised. There was little communication as to how to enter buildings and on duty management seems bothered by are arrival.
Sheryll
Stayed 1 night in Aug 2023
6/10 Okay
Mark
Travelled with partner
7 Aug 2023
Liked: Cleanliness, amenities
Very poorly insulted to street noise. Can hear everything including the 4am sea gulls.
Beautiful flat in a fantastic spot. Couldn’t have been happier with our time here! Well appointed, easy contactless check-in, next to the best streets to walk and dine on.
We had an excellent experience and would highly recommend it. We stayed in the top floor unit and the rooftop with the hot tub had a fantastic view. The unit was very clean, nicely updated, and a comfortable size for a family of five. The staff was very accommodating. The only negatives were that it had a lot of stairs(especially carrying luggage) and the public parking lot was almost a half mile walk from there - but we knew this in advance and booked it anyway.
Great property, unit was incredibly well equipped and very comfortable and cozy. Amazing location. We were on the ground level which wasn’t indicated when we were booking and so one drawback was that we weren’t that comfortable having our blinds open as there was lots of foot traffic. Would be great to have some top down blinds in that unit so you can have the natural light but still have your privacy. Parking/ unloading was a nightmare - def much better place to stay if you don’t have a car / lots of luggage.