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 Batam •1 Room
 Batam • 1 Room
Book online or call 1800 781 504 Phone Number

Pacific Palace Hotel

3.5 out of 5.0
JL Duyung Sei Jodoh, Batam, Batam Island 1800 781 504
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Parking
Wifi
Business
Laundry
Smoke Free
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Room type Options Nightly price Book
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Executive Double Room
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Other room types
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Standard Room, 1 Queen Bed
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
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Deluxe Triple Room
1 Queen Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
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Twin Room
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
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Deluxe Double Room
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Twin Room
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
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Get an overview of this hotel
Comfortable spa hotel near Harbour Bay Ferry Terminal

Popular property highlights

Free self parking
Free WiFi
Business centre
Laundry facilities
Smoke-free property

With a stay at Pacific Palace Hotel in Batam, you'll be within a 5-minute drive of Harbour Bay Ferry Terminal and Nagoya Hill Mall. This spa hotel is 5.1 mi (8.2 km) from Batam Centre Ferry Terminal and 1.5 mi (2.5 km) from Grand Batam Mall.

Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a nightclub, and a health club. This hotel also features complimentary wireless internet access and concierge services. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).

Grab a bite at Athena Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.

Languages spoken

  • English

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Pacific Palace Hotel

JL Duyung Sei Jodoh, Batam, Batam Island 29432

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Total number of rooms - 180
  • Airport transport (surcharge)
  • Laundry facilities
  • Health club
  • Nightclub
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Full-service spa
  • Meeting rooms
  • Steam room
  • Sauna
  • Smoke-free property
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Number of restaurants - 2
  • Number of spa tubs - 2
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Luggage storage

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Indonesian
  • Chinese (Mandarin)

Parking

Free self parking

Room Amenities

Pacific Palace Hotel offers 180 air-conditioned accommodations with minibars and safes. This Batam hotel provides complimentary wireless Internet access. Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Wireless internet access
  • Slippers
  • Free WiFi
  • Electric kettle
  • Towels provided
  • Number of beds 1
  • Bed sheets not available

Where to Eat

Athena Restaurant - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Neptune Lounge - Onsite lobby lounge. Open daily.

Golden Palace - This restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Things to do

2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Spa Services

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages

Accessibility

  • Wheelchair-accessible parking

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

No rollaway/extra beds available

No cots (infant beds) available

Debit cards

Car recommended

Staffed front desk

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Hotel Names

  • Hotel Pacific Palace
  • Pacific Palace Hotel Batam
  • Pacific Palace Batam
  • Pacific Palace Hotel
  • Pacific Palace Hotel Batam
  • Pacific Palace Hotel Hotel
  • Pacific Palace Hotel Batam
  • Pacific Palace Hotel Hotel Batam

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

A car is recommended for transportation to and from this property.

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