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Oakwood Hotel & Apartments Grand Batam

4.5 star property

Photo gallery for Oakwood Hotel & Apartments Grand Batam

Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Building design
Executive Studio
Breakfast served, pool views
Premier Suite, 2 Bedrooms

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Room service
  • Gym

Explore the area

View map
Jl. Pembangunan, Batu Selicin, Kec. Lubuk Baja, Batam, Kepulauan Riau, 29444
  • Place, Grand Batam Mall
    ‪1 min walk‬
  • Place, Nagoya Hill Mall
    ‪15 min walk‬
  • Place, Harbour Bay Ferry Terminal
    ‪5 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | Living area

Deluxe Room, 1 Bedroom

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room

Premier Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom | Private kitchen

Executive Room, 1 Bedroom

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom

Premier Room, 1 Bedroom

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms | Private kitchen

Executive Room, 2 Bedrooms

  • 72 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Studio

Premier Studio | Private kitchen

Premier Studio

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Executive Studio | Private kitchen

Executive Studio

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms | Living area

Premier Suite, 2 Bedrooms

  • 98 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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The price is AU$116
includes taxes & fees
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Grand Mercure Batam Centre

About the area

Batam

When you stay at Oakwood Hotel & Apartments Grand Batam in Batam, you'll be connected to a shopping center, a 4-minute drive from Nagoya Hill Mall and 5 minutes from Harbour Bay Ferry Terminal. .This luxury aparthotel is 5.3 mi (8.5 km) from Batam Centre Ferry Terminal and 0.2 mi (0.3 km) from Grand Batam Mall.
View more Aparthotels in BatamOpens in a new window

What's nearby

  • Grand Batam Mall - 1 min walk - 0.0 km
  • BCS Mall - 5 min walk - 0.5 km
  • Nagoya Hill Mall - 15 min walk - 1.3 km
  • Harbour Bay Ferry Terminal - 5 min drive - 4.1 km
  • Batam Centre Ferry Terminal - 8 min drive - 8.6 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 25 min drive

Restaurants

  • ‪Liang Sandwich Bar - ‬3 min walk
  • ‪Marugame Udon & Tempura - ‬2 min walk
  • ‪Marugame Udon Grand Mall - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Pepper Lunch - ‬4 min walk

About this property

Oakwood Hotel & Apartments Grand Batam

Luxury aparthotel with free parking connected to a shopping center in Batam
Oakwood Hotel & Apartments Grand Batam offers 217 air-conditioned accommodations with complimentary bottled water and bathrobes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include slippers, complimentary toiletries, and toothbrushes and toothpaste. This Batam aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 217 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bathrobes. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including cooking classes, an outdoor pool, and a fitness center. This aparthotel also features complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite to eat at Oak Bistro, a poolside restaurant which features a pool view. You can also stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. This aparthotel has 4 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Oak Bistro - This poolside bistro serves breakfast only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Ferry terminal shuttle (surcharge)
  • Car hire
  • Car recommended
  • Free self parking on site

Family friendly

  • Children's pool

Restaurants on site

  • Oak Bistro

Food and drink

  • Electric kettle
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee
  • Water dispenser

Dining

  • Daily continental breakfast available 6:00 AM to 10:30 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
  • A restaurant
  • Limited room service

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Laundry

  • Laundromat nearby

Work spaces

  • 4 meeting rooms
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In a shopping district
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping centre

Things to do

  • Children's pool
  • Cooking classes
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 217 units
  • 22 floors
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2024
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Check-out instructions

The host requires you complete the following before checking out:
Return the keys

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately IDR 250000 for adults and IDR 125000 for children
  • Airport shuttle fee: IDR 210000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Oakwood & Apartments Batam
Oakwood Hotel & Apartments Grand Batam Batam
Oakwood Hotel & Apartments Grand Batam Aparthotel
Oakwood Hotel & Apartments Grand Batam Aparthotel Batam

Oakwood Hotel & Apartments Grand Batam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 51 out of 65 reviews
Rating 8 - Good. 13 out of 65 reviews
Rating 6 - Okay. 1 out of 65 reviews
Rating 4 - Poor. 0 out of 65 reviews
Rating 2 - Terrible. 0 out of 65 reviews

9.8/10

Cleanliness

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

feng

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

KIRA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were genuinely surprised how highly tech the hotel was. Modern and cleaned. Conveniently located with grand batam mall right beside it. You are able to walk to the mall with the linkage shared between the hotel and mall with no issue. If you have a big family, hotel rooms can be linked with doors in between the rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Eng Kok

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Pei De, Victor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is right across from the Grand Batam mall which is argulably the newest and best mall in Batam. There are multiple massage and spa establishments nearby, and it is about a 15 minute cab ride from the ferry terminal. Hotel is new and feels that way. Only gripe I had was that the aircon didn't seem to get cold enough, and there was a strange smell in the lobby.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
The check in was smooth and the property is well kept.
Stayed 2 nights in May 2025

10/10 Excellent

Saravanan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was an exceptional experience. I was checked in and checked out by Ms Nara, who was super friendly and helpful. I enjoyed talking with all their counter staff in fact. The room was very clean and spacious. The breakfast spread was good and tasty. The location of the hotel was really good. Grand Mall Batam is just next door and connected with the hotel. Nagoya Hill Shopping centre is just a 5 mins drive away. There are also 3 really good Spas located just beside the hotel. All in all, it was a wonderful stay in the hotel and i would definitely bring my family here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Soo Ching

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I remembered when I made my reservation, the price is inclusive of hotel breakfast, but the hotel service staff says it’s was not mentioned. Can I confirm this ?
Stayed 1 night in Apr 2025

10/10 Excellent

MD AZMI

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Wing

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The oakwood hotel is centrally located to shopping mall and shop jouses across the road. Plenty of options to dine and walk around. There are many massage spa around which provided clean & professional services. The ambience of the hotel is good too. Breakfast spread is decent. Staff are polite.
Stayed 2 nights in Apr 2025

10/10 Excellent

JAMES, FORT SASKATCHEWAN

Liked: Cleanliness, amenities, property conditions & facilities
Loved the property and loved the staff
Stayed 1 night in Apr 2025

8/10 Good

Tomomi

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Danny

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Zhuo Sheng

Liked: Cleanliness, amenities, property conditions & facilities
Very new Hotel. I booked the executive studio, so the room was big and plenty comfortable. It's connected to the Grand Batam mall just next door and I don't need to walk outside to access the mall, which is very convenient. The only bad thing was that noise isolation from outside is poor. I could hear car noises form the outside. And for some reason they are doing some kind of remodeling/construction either upstairs or downstairs on a Saturday. I could hear the electric saw noises and hammer banging sounds. I understand you need to do remodeling sometimes, but Saturdays are busy and mostly likely have a customer on other rooms. So, should pick a less busy day to do it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Genghis Khan Bin Setarhan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Linked to grand mall batam just walk through the link at a few levels notes in the lift
Stayed 3 nights in Mar 2025

6/10 Okay

Bernard, singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is nice but relatively small.
Stayed 2 nights in Feb 2025

10/10 Excellent

NUR ZULAIKHA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Vernon

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Pek San Jacinth, Singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a pleasant 2N stay at the hotel. The service from the front reception to bell boy is excellent. Was greeted by Mr Willy who is very friendly and patiently responded to my questions on my room request. Very pleased to note that my room was available before checkin time and my special request has been satisfied. I highly recommend this hotel for it's excellent service, great location and eco friendliness (no use of plastic and having recycling bins at all levels).
Stayed 2 nights in Jan 2025

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really good location, good pool and clean room. Would definitely stay again. Service provided by front lady Jihan was amazing!
Stayed 2 nights in Jan 2025

8/10 Good

Luis Antonio Salgado

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Buang Keng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 1 night in Nov 2024

8/10 Good

Nur Mohammed

Liked: Cleanliness, room comfort

Batam City Hidden Gem?

Back again in this vibrant city of Batam. Well well well.. Another new spot with excellent location for shoppers. Located next to Batam Grand Mall. It is not visible from the main road though. Overall staff was great! Greated with smiles. From the security, receptionist and the rest of the staff. Speaks english very well. Im impressed. Good for international traveller. Pool area was nice and clean. The bistro/dining area were awesome with luxury vibes. Breakfast spread was good. There are room for improvement for the quality of food serve. Overall it was a good stay for me and wife. We will be back soon. Definitely. Keep it up and im sure it will be one of the gems in Batam.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check-In time should be prompt not late, have waited one hour plus to check in and no extension of check- out hours has been extended to us… Hope this part could see improvement when we stay again. Other than that, the hotel is clean and spacious and very strategically near to Grand Batam Mall which is a huge plus point where food and shopping is within walk. Hotel staffs are friendly and polite. There is a Water dispenser at the end of hotel room corridor that provides drinking water which in my opinion, very thoughtful and convenient for everyone needs.
Stayed 1 night in Dec 2024