With a stay at Oakwood Hotel & Apartments Grand Batam in Batam, you'll be connected to a shopping center, within a 10-minute drive of Batam Centre Ferry Terminal and Grand Batam Mall. .This luxury aparthotel is 1.2 mi (2 km) from BCS Mall and 2 mi (3.2 km) from Nagoya Hill Mall.
Batam Centre Ferry Terminal - 14 min drive - 13.0 km
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 25 min drive
Restaurants
Liang Sandwich Bar - 3 min walk
Marugame Udon Grand Mall - 3 min walk
Steak Holycow - 1 min walk
Shaburi & Kintan Buffet - 2 min walk
Marugame Udon & Tempura - 2 min walk
About this property
Oakwood Hotel & Apartments Grand Batam
Oakwood Hotel & Apartments Grand Batam offers 217 air-conditioned accommodations with complimentary bottled water and bathrobes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.
Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Batam aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 217 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including cooking classes, an outdoor pool, and a fitness center. This aparthotel also features complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite to eat at Oak Bistro, a poolside restaurant which features a pool view. You can also stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. This aparthotel has 4 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Oak Bistro - This poolside bistro serves breakfast only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Property amenities
Pool/Spa
Outdoor pool
Pool loungers
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
Ferry terminal shuttle (surcharge)
Car hire
Car recommended
Free self parking on site
Limited on-site self parking
Family friendly
Children's pool
Restaurants on site
Oak Bistro
Food and drink
Electric kettle
Paper towels
Refrigerator
Tea bags/instant coffee
Water dispenser
Dining
Daily continental breakfast available 6:00 AM to 10:30 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
A restaurant
Limited room service
Bedrooms
Premium bedding
Rollaway/extra bed: IDR 500,000 per night
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Laundry
Laundromat nearby
Work spaces
4 meeting rooms
Desk
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible public washroom
Smoke-free property
Services and conveniences
24-hour front desk
Change of bedsheets (on request)
Change of towels on request
Concierge services
Daily housekeeping
Free bottled water
Iron/ironing board
Luggage storage
Multilingual staff
Location highlights
Connected to a shopping centre
In a business district
In a shopping district
Near a health/beauty spa
Near a hospital
Near an outlet shopping centre
Things to do
Children's pool
Cooking classes
Gym
Shopping centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
1 building
217 units
22 floors
Banquet hall
Bed sheets changed on request
Built in 2024
Towels (changed on request)
Water dispenser
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you complete the following before checking out:
Return the keys
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for IDR 500000.0 per night
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for continental breakfast: approximately IDR 250000 for adults and IDR 125000 for children
Airport shuttle fee: IDR 210000 per vehicle (one-way, maximum occupancy 4)
Rollaway bed fee: IDR 500000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 9120005320129
We should mention
Pool access available from 6:00 AM to 10:00 PM
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory gala dinner on February 16 is included in the total price displayed
A fee for a mandatory gala dinner on February 17 is included in the total price displayed
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Property is also known as
Oakwood & Apartments Batam
Oakwood Hotel & Apartments Grand Batam Batam
Oakwood Hotel & Apartments Grand Batam Aparthotel
Oakwood Hotel & Apartments Grand Batam Aparthotel Batam
Oakwood Hotel & Apartments Grand Batam Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 76 out of 98 reviews
10 - Excellent
76
Rating 8 - Good. 21 out of 98 reviews
8 - Good
21
Rating 6 - Okay. 1 out of 98 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 98 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 98 reviews
2 - Terrible
0
9.8/10
Cleanliness
9.4/10
Amenities
9.6/10
Property conditions & facilities
Reviews
8/10 Good
Ju Jun
28 Dec 2025
Liked: Cleanliness, amenities
Smooth check-in and check-out.
Ju Jun
Stayed 1 night in Dec 2025
10/10 Excellent
Isabel Meng Chin
28 Dec 2025
Isabel Meng Chin
Stayed 2 nights in Dec 2025
10/10 Excellent
Suresh
Travelled with family
25 Dec 2025
Liked: Cleanliness, amenities
Clean room, convenience, friendly and responsive staff
Suresh
Stayed 3 nights in Dec 2025
10/10 Excellent
HUNG PHENG
Travelled with family
25 Dec 2025
The breakfast spread was good and location is just beside the mall.
The one-bedroom we were given free upgrade to was spacious, clean and comfortable. The staff were helpful and the location was great, right next to Grand Batam Mall. The spread at breakfast was good - though not everything was tasty. But enough variety to pick and choose a hearty breakfast. Will definitely stay again if I am coming to this part of Batam again.
Bee Har Daphne
Stayed 2 nights in Dec 2025
10/10 Excellent
Siti Fatimah
Travelled with group
4 Dec 2025
Liked: Cleanliness, room comfort
Salsa the frontdesk staff was very friendly and accomodating. Hotel is so near to mall very easy to move around with kids.
Siti Fatimah
Stayed 1 night in Dec 2025
10/10 Excellent
Foo
Travelled with family
17 Nov 2025
Liked: Cleanliness, room comfort
The duty manager Laras is extremely professional. The hotel should compliment her. The room is well kept and clean. Location is convenient to most place.
Foo
Stayed 2 nights in Nov 2025
10/10 Excellent
Mohamed Zahril
Travelled with family
16 Nov 2025
Liked: Cleanliness, room comfort
a big mall nearby
Mohamed Zahril
Stayed 2 nights in Nov 2025
10/10 Excellent
Tan
7 Nov 2025
Liked: Cleanliness, room comfort
Tan
Stayed 2 nights in Jul 2025
10/10 Excellent
Kui You
7 Nov 2025
Kui You
Stayed 2 nights in Oct 2025
10/10 Excellent
Ang Mohd Riduan Bin
4 Nov 2025
Ang Mohd Riduan Bin
Stayed 1 night in Nov 2025
10/10 Excellent
Jonathan
Travelled with family
3 Nov 2025
Liked: Cleanliness, amenities
Great room, clean and nice bed
Jonathan
Stayed 1 night in Nov 2025
10/10 Excellent
Nur Ilyana
20 Oct 2025
Nur Ilyana
Stayed 2 nights in Oct 2025
10/10 Excellent
MOKHTAR
19 Oct 2025
Liked: Cleanliness, room comfort
A great staycation.
Hotel is just opposite Batam shopping mall. So convenient to shop and having a meals. Room is clean. Staff is friendly. Breakfast has variety choices. Food is nice.
Impeccable. Love their complete amenities: iron board&iron, robe, hairdryer, clothes dryer rack, umbrella (to prepare for rainy weather
And love the room i was given with kitchenette and ALL its cooking utensils, pots, microwave, washing machine and real fridge (not mini fridge) Its fantastic setup!
A complete home away from home!!!
Like that itbis so bear to a mall. Spent my dau shopping, eating n enjoyed myself at the pool. We wete give FREE HIGH TEA AND WELCOME FOOD N DRINK. WAS AMAZING!