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GAIA Hotel Basel - the sustainable hotel

4.0 star property

Photo gallery for GAIA Hotel Basel - the sustainable hotel

Exterior
Sauna, hot stone massages, deep-tissue massages, reflexology
Sauna
Restaurant
Comfort Twin Room, 1 Bedroom | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View map
Centralbahnstrasse 13-15, Basel, 4002
  • Place, Basel Zoo
    ‪8 min walk‬
  • Place, Basel University
    ‪8 min walk‬
  • Place, Basel Art Museum
    ‪12 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪9 min drive‬

Room options

View all photos for Economy Single Room, 1 Single Bed

Economy Single Room, 1 Single Bed

Economy Single Room, 1 Single Bed

9.0 out of 10
Wonderful
(17 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Twin Room, 1 Bedroom

Comfort Twin Room, 1 Bedroom

Comfort Twin Room, 1 Bedroom

9.6 out of 10
Exceptional
(56 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Basel

With a stay at GAIA Hotel Basel - the sustainable hotel in Basel (Sankt Alban), you'll be steps from Via Gottardo and BIS Tower. .This spa hotel is 0.3 mi (0.6 km) from Basel University and 0.7 mi (1 km) from Offene Kirche Elisabethen.

What's nearby

  • Basel Zoo - 8 min walk - 0.7 km
  • Basel University - 8 min walk - 0.7 km
  • Basel Art Museum - 12 min walk - 1.1 km
  • Basler Muenster - 14 min walk - 1.2 km
  • Marktplatz - 17 min walk - 1.4 km

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • EuroAirport Airport (BSL) - 24 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Bierrevier - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Brezelkönig - ‬2 min walk
  • ‪Lora - ‬3 min walk

About this property

GAIA Hotel Basel - the sustainable hotel

GAIA Hotel Basel - the sustainable hotel offers 86 accommodations with free minibar items and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 86 guestrooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a reception hall.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to noon.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Basel? This hotel has 775 square feet (72 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and noon.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 23 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10 AM on weekdays and 7 AM to noon on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 775 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 100.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 23 per day
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Gaia Hotel Basel
Gaia Basel

GAIA Hotel Basel - the sustainable hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 583 out of 700 reviews
Rating 8 - Good. 89 out of 700 reviews
Rating 6 - Okay. 15 out of 700 reviews
Rating 4 - Poor. 5 out of 700 reviews
Rating 2 - Terrible. 8 out of 700 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very friendly staff. They checked us in early. Highly recommend
Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay! Hotel was great location and staff very helpful and friendly! The continental breakfast was also very good ! Would come again !
Stayed 3 nights in Dec 2025

10/10 Excellent

Margaret Joanna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is wonderful. The staff is so helpful and friendly. Amenities are above and beyond many hotels that I have used. The room, spacious and clean and the breakfast lounge the same. The location of this hotel is perfect for catching trains, busses and trams to all points of interest.
Breakfast lounge
Reception desk
Stayed 4 nights in Dec 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at GAIA met all of our expectations. Room was quiet and comfortable. Service was excellent and breakfast was fresh and plentiful.
Stayed 2 nights in Dec 2025

8/10 Good

Sheri

Liked: Cleanliness, property conditions & facilities
Clean room. Very basic. Breakfast was disappointing, few options and very crowded.
Stayed 1 night in Dec 2025

10/10 Excellent

Ylenia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great customer service, clean and spacious room, plenty of towels and toiletries. The breakfast was really good!!! We enjoyed the Basel card and the proximity to transportation and downtown
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Very close to the train station and trams, which is great if you are arriving or departing by train. With the Basel card they give you? You get free public transportation on the trams, which makes it easy to get anywhere you want to go. The breakfast was great with lots of variety. We were travelling with our infant and they were able to provide a travel crib free of charge. We would not hesitate to stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kristy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was large and clean. The staff were super helpful and friendly. The breakfast buffet was delicious. The best part, however, was the hotel’s location right across from the train station. We totally enjoyed our stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carol

Travelled with group
Liked: Amenities
We had a wonderful stay. The front desk made the check-in run smoothly. Answered our questions and recommended a wonderful restaurant down the street. It used to be a post office. In the morning we had a great breakfast. Would recommend strongly this hotel. Such a nice town.
Stayed 1 night in Nov 2025

10/10 Excellent

Markus, Astoria

Liked: Cleanliness, amenities, property conditions & facilities
Great staff - you feel more like family than a guest and the little spa makes the stay super relaxing. Top breakfast!
Stayed 4 nights in Nov 2025

10/10 Excellent

Sara Lee Steig

Liked: Cleanliness, staff & service, amenities
Staff members Yves, Ciro and Karen at the front desk were friendly, efficient and helpful, especially with making our Spa reservations. The young woman in breakfast was also very friendly and attentive and makes a lovely cappuccino! Room 353 was spacious and quiet. Very nice bathroom and lovely towel heater. There was an unpleasant smell in the room when we first entered but it dissipated after we opened the windows for a few hours and didn’t return during the remainder of our visit. Bed was very comfortable, quality linens, nice amenities. Items in minibar are complimentary. Breakfast was delicious! Fresh-squeezed orange juice, tasty pastries and breads, Bircher muesli was very good. Room is gorgeous! Location near the train station was very convenient! Very quiet and a great place to base yourself at for exploring Basel by tram with the free Basel transport ticket provided by the hotel. Sauna and kniepp pool in the spa were a welcome treat each night after our long days of exploring Basel’s museums. Very clean. Massages also available but we didn’t use that service. If you’re looking for a wonderful family-owned hotel in a great location and comfortable rooms with delicious breakfast, look no farther than the Gaia. Will stay here again when we return to Basel!
Stayed 3 nights in Nov 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities
Lovely room. Only issue was husband hitting head on angles as we were on top floor. Breakfast was awesome. Staff incredibly helpful. In room fridge nice for water, tea, beer and wine that was included with room. Great location near train station, easy to catch buses, trams and trains. Added bonus was coop store next door
Stayed 4 nights in Nov 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pleasant staff, clean room with good facilities including bath robes, slippers, nice shower and bath amenities. Free mini bar was appreciated. Comfortable pillows and bed linen. Great location near the main railway station and tram stop. Lovely breakfast area and selection of food. All in all an excellent stay and would definitely return. And free water and snack on checking out was a nice touch. Free travel card which also could be used on bus to the airport. Fantastic service.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael, Cary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menus was good. Did not use spa.
Stayed 2 nights in Nov 2025

10/10 Excellent

Keshav

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent behavior of staff. Highly prompt assistance by staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Haleh

Liked: Cleanliness, staff & service, amenities
The staff was so lovely, kind and welcoming. The rooms were good and the breakfast was nice too.
Stayed 2 nights in Nov 2025

10/10 Excellent

Megan, Weyers Cave

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at the Gaia Hotel. It was just steps away from the train station which made it so easy after a long overnight journey from the US. Our room was ready ahead of time and everyone we met that worked for the hotel was nice and extremely helpful. The breakfast was outstanding and was great even for us as vegans. I’d definitely stay here again
Stayed 1 night in Nov 2025

10/10 Excellent

Robert, Everett

Stayed 2 nights in Aug 2025

10/10 Excellent

Maria Eloisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small room but very clean. Breakfast area is soacious with a variety of quality and healthy food options. Service is very good as well—attentive staff both at the dining area and front desk
Stayed 1 night in Aug 2025

10/10 Excellent

Tabatha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect for logistics of 1 night stay. It’s across the street from the train station and next to a major tram stop. Patrick at the front desk was incredibly helpful in guiding is to several places we needed to go and the included breakfast was delicious. The room was clean and comfortable. The included free transit pass was very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael, Williamsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Oct 2025

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GR8
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael, Williamsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent location and friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was amazing! We really liked the automatic blinds! Real fast was great and the front desk staff were very helpful!!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael, Williamsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Basel transport card. Breakfast included rate. Easy to get everywhere.
Right to the left of central train station SBB, but our room was super quiet
Stayed 2 nights in Oct 2025