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GAIA Hotel Basel - the sustainable hotel

4.0 star property

Photo gallery for GAIA Hotel Basel - the sustainable hotel

Exterior
Sauna
Restaurant
Comfort Twin Room, 1 Bedroom | View from room
Sauna, hot stone massages, deep-tissue massages, reflexology

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View map
Centralbahnstrasse 13-15, Basel, 4002
  • Place, Basel Zoo
    ‪8 min walk‬
  • Place, Basel University
    ‪8 min walk‬
  • Place, Basel Art Museum
    ‪12 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪9 min drive‬

Room options

View all photos for Smart Room

Premium bedding, free minibar, in-room safe, desk

Smart Room

  • Sleeps 2

View all photos for Economy Single Room, 1 Single Bed

Economy Single Room, 1 Single Bed

Economy Single Room, 1 Single Bed

9.0 out of 10
Wonderful
(17 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Twin Room, 1 Bedroom

Comfort Twin Room, 1 Bedroom

Comfort Twin Room, 1 Bedroom

9.6 out of 10
Exceptional
(55 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Gorgeous twin Room

  • Sleeps 3

Gorgeous king Room

  • Sleeps 2

Smart twin Room

  • Sleeps 2

Smart queen Room

  • Sleeps 2

Economy Single Room

  • Sleeps 1

One-Bedroom Apartment

  • Sleeps 2

Exclusive Suite, 1 King Bed With Sofa Bed, Kitchenette

  • Sleeps 3

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About the area

Basel

With a stay at GAIA Hotel Basel - the sustainable hotel in Basel (Sankt Alban), you'll be within a 5-minute drive of Marktplatz and BIS Tower. .This spa hotel is 0.3 mi (0.6 km) from Basel University and 0.7 mi (1 km) from Offene Kirche Elisabethen.

What's nearby

  • Basel Zoo - 8 min walk - 0.7 km
  • Basel University - 8 min walk - 0.7 km
  • Basel Art Museum - 12 min walk - 1.1 km
  • Basler Muenster - 14 min walk - 1.2 km
  • Marktplatz - 17 min walk - 1.4 km

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • EuroAirport Airport (BSL) - 24 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Bierrevier - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Brezelkönig - ‬2 min walk
  • ‪Lora - ‬3 min walk

About this property

GAIA Hotel Basel - the sustainable hotel

Hotel with a full-service spa, near Marktplatz
GAIA Hotel Basel - the sustainable hotel offers 86 accommodations with free minibar items and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 86 guestrooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a reception hall.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to noon.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Basel? This hotel has 775 square feet (72 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and noon.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 23 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10 AM on weekdays and 7 AM to noon on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 775 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 100.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 23 per day
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Gaia Hotel Basel
Gaia Basel

GAIA Hotel Basel - the sustainable hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 577 out of 693 reviews
Rating 8 - Good. 88 out of 693 reviews
Rating 6 - Okay. 15 out of 693 reviews
Rating 4 - Poor. 5 out of 693 reviews
Rating 2 - Terrible. 8 out of 693 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Haleh

Liked: Cleanliness, staff & service, amenities
The staff was so lovely, kind and welcoming. The rooms were good and the breakfast was nice too.
Stayed 2 nights in Nov 2025

10/10 Excellent

Megan, Weyers Cave

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at the Gaia Hotel. It was just steps away from the train station which made it so easy after a long overnight journey from the US. Our room was ready ahead of time and everyone we met that worked for the hotel was nice and extremely helpful. The breakfast was outstanding and was great even for us as vegans. I’d definitely stay here again
Stayed 1 night in Nov 2025

10/10 Excellent

Robert, Everett

Stayed 2 nights in Aug 2025

10/10 Excellent

Maria Eloisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small room but very clean. Breakfast area is soacious with a variety of quality and healthy food options. Service is very good as well—attentive staff both at the dining area and front desk
Stayed 1 night in Aug 2025

10/10 Excellent

Tabatha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect for logistics of 1 night stay. It’s across the street from the train station and next to a major tram stop. Patrick at the front desk was incredibly helpful in guiding is to several places we needed to go and the included breakfast was delicious. The room was clean and comfortable. The included free transit pass was very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael, Williamsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Oct 2025

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GR8
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael, Williamsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent location and friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was amazing! We really liked the automatic blinds! Real fast was great and the front desk staff were very helpful!!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael, Williamsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Basel transport card. Breakfast included rate. Easy to get everywhere.
Right to the left of central train station SBB, but our room was super quiet
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well prepared, staff were excellent, and the breakfast was terrific! Was a little reluctant to stay at a hotel so near to the central station, but it was quiet and very convenient. Will stay here again when my travels take me to Basel.
Stayed 1 night in Oct 2025

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast selection was excellent. The staff was friendly, helpful and very accommodating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine, Woodburn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was roomy, clean and staff very accommodating.
Stayed 2 nights in Oct 2025

6/10 Okay

Yuhua

Stayed 2 nights in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service provided by the staff of the Gaia Hotel was exceptional. The outstanding breakfast provided each morning was appreciated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Excellent location near to station, bus stops and well-stocked supermarket. Spotlessly clean.Stylish art deco rooms. Comfortable bed. Breakfast amazing - catering for all dietary requirements (I'm coeliac and the bread rolls were the best I've had!) Staff wonderful...free mini bar and chocolates... Can't find anything to complain about!
Stayed 1 night in Sep 2025

10/10 Excellent

linda

Stayed 2 nights in Aug 2025

8/10 Good

Oksana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
accross the street from the train station... taxi parking in front of the hotel...property itself is safe and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Tamie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing. Everyone was very helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Derryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rooms.
Stayed 2 nights in Aug 2025

8/10 Good

Serena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little gem close to train station

Loved our stay here. Checkin was easy and quick. Staff were all nice and very helpful nothing was an issue. Especially Soraya and Caio, but everyone we dealt with were great. Soraya checked us in and gave us lots of information. Loved the Basel pass to get free trams and 1/2 price to many attractions. Room 340 was nice had a bath tub, the glass tiles on the bathroom ceiling was strange but just go with it. Room was big enough bed was comfortable , pillows too soft but they had a pillow menu so we quickly change. minibar came with the room but the drinks are all organic and tasted terrible lol. Not my kind of minibar. Breakfast room is beautiful and breakfast is organic as well however would have like already sliced bread as i dont cut bread very well lol. Still had plenty of choices for everyone. We stayed 2 nights and left our bags while we went down to lucerne for a night and then came back and checked back in for another night and holding all our bags no issue even put them up in our room for when we return. Nothing was a issue. Well done to everyone at Gaia Hotel. Only negative would be the trams can be a bit noisy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Derryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member I have encounter has been exceptional in their customer service, making me feeling very welcome!
Stayed 2 nights in Aug 2025

10/10 Excellent

Serena

Stayed 1 night in Aug 2025

10/10 Excellent

Phoebe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and comfort
Stayed 7 nights in Aug 2025