This Hostel was clean and comfortable, and quite most of the time I was disappointed that, at almost 70 years old and having requested a bottom bunk, they were unable to oblige with this. The other difficulty I had may have been related as all communication, emails mostly, was done in Spanish, so I was unaware at times what they were trying to tell me. Now, that's largely my own fault, but they might consider using English as well, as this language is spoken world wide.