2/10 Terrible
Katerina H.
14 Sept 2025
Disliked: Cleanliness
To begin with the hostess after booking the stay at the creek side in valle crusis, the hostess never provided a vode to get in and when we arrived at the house we couldn't get in and had to wait for aover a half hour for her to respond and give us the code .It was in a location that loomed like delivance and vey sketchy, the windows had all old ac units in them.and a loud dehumidifier kept kicking on all the time with a hissing noise . When we finally got in it looked kind of run down and the bathroom was very small and the counter space was small and couldn't fit our toothbrushes and bathroom belongings. The bed and the bedrooms were the worst , the bed was all springs and was the most uncomfortable bed I've ever been in , i woke up in the middle of the night with a terrible back ache . The walls were bare and it felt so uncomfortable and uninviting . It felt like a prison and thats no exaggeration at all. My wife and i left in the middle of the night and got a hotel room in banner elk just to get through the night and get some sleep. The lodge in banner elk was a 75% upgrade compared to the creek side cottage in valle crusis. That was the worst experience I and my wife have ever had on a vacation . I don't recommend anyone stay at the creek side cottage. We are now disputing the charges for the stay that we didn't even stay.
Katerina H.
Stayed 3 nights in Sep 2025