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Hotel Canoe and Suites

4.0 star property

Photo gallery for Hotel Canoe and Suites

Rooftop pool
Daily cooked-to-order breakfast for a fee
Lobby sitting area
Exterior
Rooftop pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
600 Banff Avenue, 2000, Banff, AB, T1L1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪6 min walk‬
  • Place, Banff National Park Information Centre
    ‪16 min walk‬

Room options

View all photos for Superior Room With Mountain View

Premium bedding, free WiFi, bed sheets

Superior Room With Mountain View

  • Sleeps 4

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Mountain View

Superior Room, 2 Queen Beds, Mountain View

Superior Room, 2 Queen Beds, Mountain View

9.6 out of 10
Exceptional
(115 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Accessible

Superior Room, 2 Queen Beds, Accessible

Superior Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite, 2 Queen Beds

Superior Studio Suite, 2 Queen Beds

Superior Studio Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite, 1 King Bed

Superior Studio Suite, 1 King Bed

Superior Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(34 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Studio Suite, 1 King Bed, Mountain View

Superior Studio Suite, 1 King Bed, Mountain View

Superior Studio Suite, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(45 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Condo

Condo | Private kitchen

Condo

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Bunk Bed

View all photos for Studio

Studio

Studio

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View King Suite

Premium bedding, free WiFi, bed sheets

Mountain View King Suite

  • Sleeps 2

View all photos for Superior Suite, 2 Queen Beds

Premium bedding, free WiFi, bed sheets

Superior Suite, 2 Queen Beds

  • Sleeps 4

View all photos for Superior Suite, King

Premium bedding, free WiFi, bed sheets

Superior Suite, King

  • Sleeps 2

View all photos for Superior Room With 2 Queen Beds

Premium bedding, free WiFi, bed sheets

Superior Room With 2 Queen Beds

  • Sleeps 4

Superior Accessible Room, 2 Queen Beds

  • Sleeps 4

Studio

  • Sleeps 4

Three Bedroom Condo

  • Sleeps 6

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About the area

Banff

With a stay at Hotel Canoe and Suites in Banff (Uptown District), you'll be a 3-minute drive from Banff Lake Louise Tourism Bureau and 10 minutes from Upper Hot Springs. .This hotel is 11.5 mi (18.5 km) from Banff National Park and 3.6 mi (5.8 km) from Banff Gondola.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 6 min walk - 0.5 km
  • Banff National Park Information Centre - 16 min walk - 1.4 km
  • Banff Lake Louise Tourism Bureau - 18 min walk - 1.5 km
  • Banff Centre for Arts and Creativity - 18 min walk - 1.6 km

Getting around

  • Banff Station - 20 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Canada - ‬2 min walk
  • ‪The Canadian Brewhouse - ‬17 min walk
  • ‪Good Earth Coffeehouse - ‬16 min walk
  • ‪The Old Spaghetti Factory - ‬18 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬18 min walk

About this property

Hotel Canoe and Suites

Hotel in Banff with 2 hot tubs and a sauna
Hotel Canoe and Suites offers 192 air-conditioned accommodations with bathrobes and hair dryers. Beds feature premium bedding. This Banff hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Microwaves and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
2 hot tubs are on site. Other recreational amenities include a sauna.
Make yourself at home in one of the 192 air-conditioned rooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include coffee/tea makers, and housekeeping is provided daily.
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a sauna.
Satisfy your appetite at Sudden Sally, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Sudden Sally - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: CAD 17 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sudden Sally

Things to do

  • 2 hot tubs
  • Sauna

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • Lift (107 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Wet bar

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 65 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 25 per person
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Banff
Hotel Canoe Suites
Hotel Canoe and Suites Hotel
Hotel Canoe and Suites Banff
Hotel Canoe and Suites Hotel Banff

Hotel Canoe and Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1642 out of 1990 reviews
Rating 8 - Good. 252 out of 1990 reviews
Rating 6 - Okay. 68 out of 1990 reviews
Rating 4 - Poor. 20 out of 1990 reviews
Rating 2 - Terrible. 8 out of 1990 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful mountain views from the hot tubs, and select room balconies. Property is perfectly located. Works great for an easy 15-20 minute walk downtown, and a quick bus ride back, with the bus stop right outside the hotel. Friendly and efficient staff. Tasty baked goods and coffee,available for purchase just off the lobby. The on sight restaurant has limited but excellent choices, with both inside and outside seating. So nice to have easy access to downtown Banff, but to be out of the chaos of the town. Highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

amir

Stayed 2 nights in Sep 2025

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We paid top dollar because of the time of year. Not worth the $$ based on my experience of luxury hotels. Room was large, great bathroom but bed and bedding was not up to standards. No smart TV which was shocking for brand new hotel in 2025. Outdoor furniture not very comfortable. We were in building C on 6th floor. 7th would be better view however our view over pool and hot tub was very good and only because we were at the end of hallway. It a lot of walking from the lobby to the different buildings. This might be an issue for some. The pool and hot tubs/fire pit all great. Sudden Sally good for happy hour not so much dinner. If you get a decent price, this hotel is a good choice. But at $800 not good value.
View from Room
Stayed 1 night in Sep 2025

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bad: Well the first "mountain view" room they gave me was obstructed by the pool gazebo, and anyone walking around the upper pool could look right into your room. I immediately asked for a new room as this was unacceptable for a 650$ a night mountain view. They let me change rooms, which was appreciated. The room was fairly clean, there was gross gunk on the ceiling in the bathroom, the microwave cubby was very dusty. The outside cover on the air handing was falling off. The beds are extremely firm, if you are a side sleeper you will wake up sore. I was not impressed. The door let's so much light into the room at night it's rude. The thermostat also won't ever turn off so we ended up hanging a cloth over it so it wasn't so bright. The air handling points directly at the beds, so whoever sleeps next to it will wake up sick and dried out. There's very little adjustment to it. It feels like the design of this place was not very much thought out. It is not handicap friendly. None of the doors have buttons for handicap access, even though they have parking spots at each building. The good: The pools were great. The pressure of the jets was very good, very welcoming after a long day of hiking. The sauna was also well done. The parking was easy, although if you have a lifted vehicle at all. You'll be having a hard time finding parking. The mountain view is great, if you get a good room, it seems there are a handful that are "mountain view" that wouldnt be good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marek

Stayed 2 nights in Sep 2025

10/10 Excellent

Lingxuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 3 nights in Sep 2025

10/10 Excellent

Zachary

Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is modern with a rustic vibe. Staff were pleasant and knowledgeable. Overall the hotel was just beautiful. Parking was easy and free. Room was clean with ample space. Location is a short drive away from Banff town. One especially nice part of the hotel was the restaurant next to the lobby, Sudden Sally. The coffee, pastries, and breakfast sandwiches were amazing. Every morning we would order food to go for the adventures for the day. The only negative experience we had was that we didn’t get to use the balcony as much as we wanted because the guests adjacent to our room kept smoking cigarettes and weed. But that’s not the hotel’s fault, so I won’t dock them for that.
Stayed 4 nights in Sep 2025

6/10 Okay

Jessica

Travelled with partner
Liked: Amenities
Clean room
Stayed 1 night in Sep 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy and overpriced. If you're a light sleeper this hotel is no good. There's a constant loud noise from the HVAC systems which you can't escape from. I wouldn't stay there again because of it. Unlike the Pan Pacific in Vancouver which is really quiet in comparison
Stayed 3 nights in Sep 2025

10/10 Excellent

Sajjad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot pools and sauna!
Stayed 1 night in Sep 2025

10/10 Excellent

Carol

Stayed 3 nights in Sep 2025

10/10 Excellent

Chinaemezu

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough about this place. Not the cheapest option but value can’t be beat. Easy access as you enter Banff. Used Brewster Express to avoid a car rental, so I can’t comment on parking. Quiet location with some amazing views and easy access to anything you need in town. Loved the balcony. Ride tickets for the bus (and amazing coffee) were nice perks. Staff were amazing and very accommodating. Absolutely intend to stay here when returning to Banff!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jane, Weaverville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in downtown Banff. As a female solo traveler I felt safe at all times. The staff was friendly and helpful. Sudden Sally was a great restaurant and bakery. Bravo! Would stay here again. Highly recommend.
Stayed 5 nights in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, located at the very end of Banff Avenue. The Canoe supply free tickets to use the Roam bus service, which can take you to various locations around the area, including Banff town centre and Sulphur Mountain, to name but a few. This is a really good idea, as we just left our hire car in the hotel underground car park, and used public transport throughout our stay. The check-in staff at the hotel were great. Very pleasant and helpful, even giving us fresh ground coffee to use in our room. Our room, on the fourth floor was very spacious, with a lovely bathroom and a powerful shower. Toiletries were supplied by Rocky Mountain, a local company. We both loved our stay at the Hotel Canoe and Suites, and would love to stay here again! One suggestion I have, is that the lights in the corridors outside the rooms, be dimmed in the evening, as they are very bright. I think some guests forgot that it was late, due to the brightness and we were disturbed a couple of times during the night by talking in the corridor. More down to the guests than the hotel, but just a thought! Thanks again to the Hotel Canoe for making our stay so enjoyable!
Bathroom
Shower
Bedroom with two Queen beds and a Mountain View.
Stayed 3 nights in Sep 2025

10/10 Excellent

David, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at the Canoe. Convenience store and bus stop directly across the street. Hot tub was perfect with a great view of the mountains. Cinnamon rolls at Sudden Sally were amazing and a must try! Would definitely stay there again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility. We experienced a constant strong sewer gas smell on the 3rd floor hallway by our room and the elevators were not working properly causing lots of anxiety. Otherwise it was a great location and our room was wonderful. The special room coffee was a great addition and delicious.
Stayed 3 nights in Sep 2025

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property, nicely appointed. Staff are happy. The mountain view is spectacular and worth it. Gym is in the adjacent, sister property. Part of the hot pool and one of the elevators was shut down for maintenance but otherwise, a total positive recommendation.
Stayed 1 night in Sep 2025

10/10 Excellent

Ayesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Location, dining, cleanliness, and kind, professional staff. Would definitely stay again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

hsiu-chen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Truly enjoyed our stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The views and hot pools were fantastic!
Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025