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Hotel Indigo Baltimore Downtown by IHG

4.0 star property

Photo gallery for Hotel Indigo Baltimore Downtown by IHG

Exterior
Reception
Lobby sitting area
Lobby sitting area
Breakfast, lunch, dinner served; American cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

View map
24 West Franklin Street, Baltimore, MD, 21201
  • National Aquarium in Baltimore
    ‪17 min walk‬
  • Oriole Park at Camden Yards
    ‪17 min walk‬
  • M&T Bank Stadium
    ‪3 min drive‬
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪16 min drive‬

Room options

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room

9.0 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 King Bed, Ground Floor

9.4 out of 10
Exceptional
(9 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Room

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(65 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed, Mobility Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(73 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Mobility Accessible

9.4 out of 10
Exceptional
(18 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Room amenity

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(9 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Baltimore

With a stay at Hotel Indigo Baltimore Downtown by IHG in Baltimore (Mount Vernon), you'll be steps from Walters Art Museum and Peabody Institute of the Johns Hopkins University. .This hotel is 0.4 mi (0.6 km) from Washington Monument and 0.9 mi (1.5 km) from USS Constellation.

What's nearby

  • Baltimore Convention Center - 14 min walk - 1.2 km
  • National Aquarium in Baltimore - 17 min walk - 1.5 km
  • Oriole Park at Camden Yards - 17 min walk - 1.5 km
  • M&T Bank Stadium - 3 min drive - 2.4 km
  • Baltimore Inner Harbor Marina - 3 min drive - 2.4 km

Getting around

  • Centre Street Station - 8 min walk
  • Baltimore Penn Station - 19 min walk
  • Baltimore Washington Intl. Airport (BWI) - 22 min drive

Restaurants

  • ‪Ceremony Coffee Roasters - ‬3 min walk
  • ‪Puerto 511 Cocina Peruana - ‬5 min walk
  • ‪Mekong DELTA - Eats Food Court - ‬8 min walk
  • ‪Mick O'Shea's Irish Pub - ‬4 min walk
  • ‪Tabor Ethiopian Restaurant - ‬5 min walk

About this property

Hotel Indigo Baltimore Downtown by IHG

Beaux Arts hotel with a 24-hour fitness center and a 24-hour front desk
Hotel Indigo Baltimore Downtown by IHG offers 162 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 162 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this Beaux Arts hotel include gift shops/newsstands, a fireplace in the lobby, and a banquet hall.
Enjoy American cuisine at Poets Cocktails & Eats, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Baltimore? This hotel has 4013 square feet (373 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Poets Cocktails & Eats - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per day)
  • Valet parking on site (USD 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Poets Cocktails & Eats

Things to do

  • 24-hour gym
  • Art gallery
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • 4,013 square feet of conference space
  • Business centre
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1907
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 5.30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults, and USD 10.00 to 30.00 for children
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 40 per day
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Baltimore Mt Vernon
Indigo Baltimore Downtown
Mount Vernon Hotel
Mount Vernon Hotel Baltimore
Vernon Hotel
Hotel Indigo Baltimore Mt Vernon
The Mount Vernon Hotel
Indigo Baltimore By Ihg
Hotel Indigo Baltimore Downtown
Hotel Indigo Baltimore Downtown by IHG Hotel
Hotel Indigo Baltimore Downtown an IHG Hotel
Hotel Indigo Baltimore Downtown by IHG Baltimore
Hotel Indigo Baltimore Downtown by IHG Hotel Baltimore

Hotel Indigo Baltimore Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 729 out of 1000 reviews
Rating 8 - Good. 164 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

ANVAR

Stayed 1 night in May 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and wonderful Location
Stayed 1 night in May 2025

10/10 Excellent

Natalie

Business traveller
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Beautiful lobby, Room was okay

Room was okay, however, the AC unit was extremely loud. Bedding comforter was a bit ripped. Unfortunately, the cable was out for the majority of the stay due to the weather. Trash cans did not have liners in the room and you have to rent a microwave for $10. Overall, ambience of Hotel Indigo was very nice, warm, & inviting.
Stayed 2 nights in May 2025

10/10 Excellent

Paolo

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Breeanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ishekia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Pamala

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Maurice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like parking garage close at a certain time...i paid for2 day parking came back the gate was down n locked
Stayed 2 nights in Feb 2025

10/10 Excellent

Milo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Trinadee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Mari, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and conveniently located near John Hopkins University. However, the city of Baltimore is economically depressed and full of graffiti and vacant properties. There were a few homeless people oitside sleeping on the sidewalk. The hotel is nice - and likely one of the best in the city. But the town needs help. No need to go outside. They had a nice jazz band playing when we arrived. Bed was comfy.
Stayed 1 night in Apr 2025

2/10 Terrible

Carli

Business traveller
Disliked: Cleanliness, property conditions & facilities
Lost for words. Vomit in the elevator. Rooms stank of smoke.

8/10 Good

Gregory

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
To be fair was under construction
Stayed 3 nights in Dec 2024

10/10 Excellent

Gloria

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Amit

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Mar 2025

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Hair Care Headache

I love the hotel and the location, but the housekeeping caused me a headache. I appreciate the move from individual shampoo etc to larger refillable bottles--but you have to actually REFILL them (and keep them in working order). I asked for my conditioner to be refilled, leaving a nice note, and I think the bottle was just turned around a bit to try to prime the pump. I shouldn't have to carry my own toiletries and my long hair really needs conditioner. If you want to use the larger bottles, you have to be on top of this or you put your guests in a difficult spot...
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing!
Stayed 3 nights in Mar 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Indigo was among one of our very best experiences at a hotel. From the moment we stepped out of our vehicle the “bellhop” fella greeted us enthusiastically and quickly grabbed a cart for our luggage. The guy was super nice and sweet. He took the cart to our room, helped us pack our luggage in and showed us the amenities of the room. While he was grabbing a cart for our luggage, the valet crew was equally as nice and helpful and showed where to sign up for the valet parking. Our 3 night stay was very positive with valet crew. If we requested our truck, it was only a matter of minutes and they were there with a smile on their face. The front desk crew (while our interaction there was limited) was also incredibly nice and helpful. We absolutely loved the bar/restaurant. Foods a little pricy, but the service was outstanding. We especially would like to give notice to the lady who was our bar tender each evening. She was the best! She was funny, great at what she did and made some fantastic drinks. Also, the lady we had for breakfast one morning was also amazingly good at being our waitress. Our room was very clean and cozy. Overall the experience at this hotel was one our easiest 10 out of 10’s we’ve ever given. Unfortunately, it was in Baltimore and we’ll never return lol. However, if some life event warrants us to mandatorily be in Baltimore, we will no doubt book our stay at this Hotel Indigo. Such hugggggge thanks to all your staff!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Renee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business Travel
Stayed 1 night in Mar 2025

10/10 Excellent

Susan J

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a challenging neighborhood. I still recommend it.
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel and great location if attending any events at Peabody or Walters art museum. The number of homeless people who are on the streets of Baltimore seems to be increasing rapidly.
Stayed 2 nights in Mar 2025

10/10 Excellent

heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

All excellent.
Stayed 1 night in Mar 2025