2/10 Terrible
Fatima
Travelled with family, Travelled with family and small children
24 June 2025
Disliked: Cleanliness
Let me just start by saying the location of the hotel was amazing - I had such high hopes when we got there just by looking at the exterior and all the shops around. The staff was very nice too. But once you get past the lobby and go up the elevators, the place starts to look very sketchy. We had 3 rooms - one on the 12th floor, on the 9th floor, and 8th floor. The hallways are filthy.. the doors to the rooms were gross as well. The carpets in the rooms felt damp and so disgusting.
On top of all of this, the Air conditioning wasn’t working in the room on the 8th floor. We complained many times, and the concierge tried to help us, but they said they couldn’t put us in another room since they were fully booked. So that room wasn’t even fully functional for us due to the extreme heat that weekend that we stayed.
I never leave reviews for any place, literally NEVER. I just don’t have time for that. But i felt like it was absolutely necessary this time to warn others who want to stay here and care about cleanliness.
Fatima
Stayed 2 nights in Jun 2025