4/10 Poor
Bernadette
31 Oct 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Once I was able to open the door, there was a blast of stale air. It was not a smoking smell but a persistent old unpleasant smell.
Everything appeared clean however the towels were threadbare and tiny. The bath towel only wrapped half was around me. I'm a normal size woman.
My room was on the second floor. When I initially climbed the second floor, I was unable to open the door. after many attempts, I carried my bags back downstairs, returned to the office, waited in line then reported that I was unable to open the door. The office staff seemed to know exactly what the problem was and met be on the second floor. I carried my bags back upstairs and watched him open the door then start to walk away. I asked if there was something wrong with the card. He replied no with no further explanation, Then I asked if he did something special to door because i was going out and would need to open the door later in the evening. Finally he shows me that I needed to pull the door in tightly then slide the key card and only then would the door unlock. Really, that could not been explained upfront rather than have me lug my luggage up and down the stairs and make me late for the event I fly across the country. The staff member was not rude but not cordial or pleasant either... I will never recommend this place again.
Bernadette
Stayed 1 night in Oct 2025