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Four Points by Sheraton Balikpapan

4.0 star property

Photo gallery for Four Points by Sheraton Balikpapan

Terrace/patio
Exterior
Room, 2 Single Beds, Non Smoking, Pool View
Room, 1 King Bed, Non Smoking, City View
1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Gym
  • Breakfast available
  • Housekeeping

Explore the area

View map
Jalan Pelita No.19, Sepinggan Raya, Balikpapan, 76115
  • E Walk
    ‪8 min drive‬
  • Plaza Balikpapan
    ‪10 min drive‬
  • Kemala Beach
    ‪13 min drive‬
  • Balikpapan (BPN-Sepinggan Intl.)
    ‪6 min walk‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Pool View

Suite, 1 Bedroom, Non Smoking, Pool View

Suite, 1 Bedroom, Non Smoking, Pool View

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Pool View

Room, 2 Single Beds, Non Smoking, Pool View

Room, 2 Single Beds, Non Smoking, Pool View

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Corner)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Pool View (Corner)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Balikpapan

Located in Balikpapan, Four Points by Sheraton Balikpapan is within a 15-minute drive of E Walk and Plaza Balikpapan. .This hotel is 6.3 mi (10.2 km) from Ruko Bandar and 6.7 mi (10.8 km) from Pantai Monpera.

What's nearby

  • E Walk - 8 min drive - 6.1 km
  • BSB Beach - 10 min drive - 8.6 km
  • Plaza Balikpapan - 10 min drive - 9.9 km
  • Ruko Bandar - 10 min drive - 10.2 km
  • Kemala Beach - 13 min drive - 12.5 km

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 2 min drive

Restaurants

  • ‪Gloria Jeans coffees - ‬16 min walk
  • ‪Bakwan Bintang Malang Sepinggan - ‬18 min walk
  • ‪RM. Trumbu Sultra - ‬6 min walk
  • ‪Soto Kwali Seger SKS - ‬4 min walk
  • ‪KFC - ‬10 min walk

About this property

Four Points by Sheraton Balikpapan

Hotel with free valet parking, in the vicinity of E Walk
Four Points by Sheraton Balikpapan offers 138 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 138 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 7 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Four Points by Sheraton Balikpapan has a restaurant on site.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: IDR 140,000 for adults and IDR 98,000 for children
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Hospital bed
  • Lift (120 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately IDR 140000 for adults and IDR 98000 for children
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points by Sheraton Balikpapan Hotel
Four Points by Sheraton Balikpapan Balikpapan
Four Points by Sheraton Balikpapan Hotel Balikpapan

Four Points by Sheraton Balikpapan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 35 reviews
Rating 8 - Good. 7 out of 35 reviews
Rating 6 - Okay. 2 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 2 out of 35 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was super loud during heavy rain, sound proofing of windows could be better. Other than that, very pleasant stay
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here if you can

The room was large and comfortable. Nice rainfall shower. Good choices of movies to watch. Close to the airport. Very good service from the front desk.
Stayed 1 night in Mar 2025

6/10 Okay

Drew

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Average

Hotel is close to Airport. Floor level smelt damp room was old . Comfortable but well used.
Stayed 2 nights in Feb 2025

8/10 Good

Fraser Wee Tat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reputable hotel standard

Hotel condition is great and service top notch. Love the bed and pillow as very plushy. Bath area is a standing rain shower and spacious. Internet is great. Breakfast is so so not to my liking. Location is near airport probably 5mins drive, 10mins walk. Area surrounding hotel is bad as nothing and look like a slump area and can only travel via grab. Complimentary airport transfer via hotel. Internet is great too
Stayed 2 nights in Dec 2024

2/10 Terrible

Graeme

Stayed 2 nights in Feb 2024

10/10 Excellent

Yin Loo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Yen Yuin

Stayed 1 night in Sep 2023

2/10 Terrible

Maria Eufke

Stayed 3 nights in Aug 2023

8/10 Good

debra

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Eddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay in the new building, nice experience

Nice staff
Stayed 1 night in Aug 2020

10/10 Excellent

Jonas, Mabalacat, Philippined

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and friendly staff. Its near the airport so no need to worry about your flight schedule.
Stayed 1 night in Feb 2020

4/10 Poor

PushkarPatil, Singapore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is ofcourse near to the airport but not nice location. Its a narrow road to reach there and all dark. Looks like a ghost area. Hotel should have put in more light outside to make it brighter. Also there are no shops or restaurants nearby so you need to go to city all the time. Breakfast menu is not nice at all and very less options (unless you like local food). Lobby of the hotel is as grand as it is expected for Marriott hotels. And most importantly, you will be awake at 4.30 am everyday with the loud sound of Azaan (Moslim prayer). Overall it was a bad experience
Stayed 2 nights in Dec 2019

10/10 Excellent

AraFashiera

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety breakfast.
Stayed 1 night in Oct 2019

10/10 Excellent

Mohamed Azman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at Four Points

Best hotel in Balikpapan
Stayed 3 nights in Nov 2019

10/10 Excellent

Glenn, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property conveniently close to airport! Beds a bit hard. Breakfast very basic. Loud mosque nearby.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all stuff from this hotel, but didn’t like the shower due to hot water not working
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

maruyama

Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Tatsuya

Liked: Cleanliness, staff & service, property conditions & facilities
なし
Stayed 3 nights in Jan 2025

10/10 Excellent

Y

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good! I want to stay again!
Stayed 6 nights in Sep 2024

6/10 Okay

Otaka

Stayed 1 night in Aug 2024