The Family Hotel - Free Massage

3.5 star property

Photo gallery for The Family Hotel - Free Massage

Steam room
Reception
Indoor pool, outdoor pool
Garden
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast available
  • Gym
  • Parking included

Explore the area

View map
Suleyman Sani Akhundov, 72A, 3107 Ahmad Rajabli, Baku, AZ1075
  • 28 Mall
    ‪6 min drive‬
  • Baku City Circuit
    ‪6 min drive‬
  • Fountain Square
    ‪8 min drive‬
  • Baku (GYD-Heydar Aliyev Intl.)
    ‪18 min drive‬

Room options

Deluxe Double Room, Pool Access, City View

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Double or Twin Room, Pool Access, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the area

Baku

A stay at The Family Hotel - Free Massage places you in the heart of Baku, a 4-minute drive from Metro Park and 7 minutes from 28 Mall. .This hotel is 4 mi (6.5 km) from Baku City Circuit and 4.3 mi (6.9 km) from Heydar Aliyev Palace.

What's nearby

  • Haydar Aliyev Cultural Center - 4 min drive - 3.3 km
  • 28 Mall - 6 min drive - 5.8 km
  • Nizami Street - 6 min drive - 5.5 km
  • Baku City Circuit - 6 min drive - 5.8 km
  • Fountain Square - 8 min drive - 7.6 km

Getting around

  • Ganjlik Station - 10 min drive
  • Baku (GYD-Heydar Aliyev Intl.) - 30 min drive

Restaurants

  • İsa bulağı
  • Gullu
  • ‪Baku Karting & Event Center - ‬6 min walk
  • «Clear» Şadlıq Sarayı
  • ‪Retro Sham - ‬19 min walk

About this property

The Family Hotel - Free Massage

Hotel with free parking, near Metro Park
The Family Hotel - Free Massage offers 22 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include showers with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

This Baku hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in September 2024.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.
Make yourself at home in one of the 22 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and bike parking.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
The Family Hotel - Free Massage has a restaurant on site.
Room service (during limited hours) is available.

Languages

Azerbaijani, English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: AZN 7 for adults and AZN 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle cleaning area
  • Gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • High-pile carpet in room
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Renovated guestrooms - September 2024
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AZN 1.10 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AZN 7 for adults and AZN 5 for children
  • Airport shuttle fee: AZN 30 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: AZN 5 (one-way), (from 2 to 9 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

GM City Binagadi Hotel
GM City Binagadi Baku
GM City Binagadi
The Family Hotel
The Family Free Massage Baku
The Family Hotel - Free Massage Baku
The Family Hotel - Free Massage Hotel
The Family Hotel - Free Massage Hotel Baku

The Family Hotel - Free Massage Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Logesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suitable for Family and all services was good.
Stayed 1 night in Sep 2024

2/10 Terrible

Nikolay

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

I strongly do NOT recommend it

First of all, the location - it's very difficult to find the hotel. It's in the middle of a car market. Taxis can't find it, and without a taxi you can't get to the center of Baku. The same problem occurs if you order any delivery - the couriers can't find the hotel, and you can't explain to them, because no one speaks English. I talked to other visitors, and everyone had the same problems. Secondly, when I arrived at 5am, they announced that the deluxe room I booked was unavailable. I didn't have the energy to look for a new hotel at that time. They gave me a room in a nearby hotel, but it was a standard room. They charged 100% as for a deluxe room, when I decided to leave the hotel and ask for a refund for the nights I didn't use, they refused. They advertise a swimming pool, you can only wash your feet in it. There were always people with complaints about the accommodation at the reception desk to solve problems.
Stayed 5 nights in Sep 2024

10/10 Excellent

Adolatjon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Sebahattin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Maral

Stayed 2 nights in Oct 2024

10/10 Excellent

Maral

Stayed 2 nights in Oct 2024

10/10 Excellent

Tolunay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024