See all properties
Save

Shah Palace Luxury Museum Hotel

3.0 star property

Photo gallery for Shah Palace Luxury Museum Hotel

Interior
Front of property
Junior Double Room | Terrace/patio
Superior Double Room
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Boyuk Qala Street 47, Baku, AZ1000
  • Baku City Circuit
    ‪1 min walk‬
  • Maiden's Tower
    ‪3 min walk‬
  • Fountain Square
    ‪8 min walk‬
  • Baku (GYD-Heydar Aliyev Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Double Room

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • City view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • City view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

View from room

Radisson Hotel Baku

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (335)
The price is AU$220
for 1 room
includes taxes & fees
24 May - 25 May
Radisson Hotel Baku

About the area

Baku

With a stay at Shah Palace Luxury Museum Hotel, you'll be centrally located in Baku, steps from Baku City Circuit and within a 5-minute walk of Maiden's Tower. .This hotel is 0.6 mi (1 km) from Philarmonia Garden and 0.7 mi (1.1 km) from Palace of the Shirvan Shahs.

What's nearby

  • Baku City Circuit - 1 min walk - 0.0 km
  • Maiden's Tower - 3 min walk - 0.3 km
  • Fountain Square - 8 min walk - 0.7 km
  • Nizami Street - 8 min walk - 0.7 km
  • Azerbaijan Carpet Museum - 15 min walk - 1.3 km

Getting around

  • Icherisheher - 8 min walk
  • Baku (GYD-Heydar Aliyev Intl.) - 32 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Cup Cup Coffee - ‬5 min walk
  • ‪Qaynana - ‬1 min walk
  • ‪Bomond - ‬6 min walk
  • ‪Paul - ‬5 min walk

About this property

Shah Palace Luxury Museum Hotel

Hotel with free breakfast, steps from Baku City Circuit
Shah Palace Luxury Museum Hotel offers 47 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Digital television is provided.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. This Baku hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
Make yourself at home in one of the 47 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Baku? This hotel has facilities measuring 3767 square feet (350 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Shah Palace Luxury Museum Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

Azerbaijani, English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (AZN 25 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,767 square feet of conference space
  • Coworking space

Outdoors

  • Rooftop terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AZN 35.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AZN 1.10 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AZN 40 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: AZN 25 per night
  • Rollaway bed fee: AZN 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 3 stars.

Property is also known as

Shah Palace Hotel Baku
Shah Palace Hotel
Shah Palace Baku
Shah Palace
Shah Palace
Shah Luxury Museum Hotel Baku
Shah Palace Luxury Museum Hotel Baku
Shah Palace Luxury Museum Hotel Hotel
Shah Palace Luxury Museum Hotel Hotel Baku

Shah Palace Luxury Museum Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 68 out of 139 reviews
Rating 8 - Good. 42 out of 139 reviews
Rating 6 - Okay. 18 out of 139 reviews
Rating 4 - Poor. 7 out of 139 reviews
Rating 2 - Terrible. 4 out of 139 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Delia

Liked: Staff & service, property conditions & facilities
The hotel is in a great location, in the Old City of Baku. It is close to everything. I walked everywhere. It is a beautiful property, nicely decorated and well preserved. Breakfast is in a restaurant on the 4th floor of the same building. It had many options for both vegetarians and not. The management needs to improve: usually I would observe a line waiting at the front desk and three or more employees taking care of just one visitor. Several people complained of a very strong chemical smell on the 1st and 2nd floors. I smelled it in the atrium but not in my room which was on floor 5. I had a very bad experience checking in. The time to check-in is 3pm. When I approached the front desk at 3pm, I was told the room wasn't ready. "We only need 5-10 minutes", I was told. I came back at 3:30, the room wasn't ready. I was really upset: after a 14 hour flight I was ready for a shower and wanted to rest. I got the key at 3:45 but when I went upstairs, the maid was still cleaning the room. She finally finished after 4PM. This is unacceptable. I would like to go back to Baku, but I am not sure I want to stay in that hotel again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dr. Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Celia

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Abdullah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Inside Old City so good. But cars cant come inside old city
Stayed 3 nights in Mar 2025

8/10 Good

Nesim Haim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is excellent, in the center of the old city, full of attractions around, places to eat. The hotel itself is stylish, made in the style of a palace. Turkish bath is not worth much in terms of facilities, and spa services are not particularly attractive.
Stayed 4 nights in Mar 2025

4/10 Poor

Anna

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I never like giving unfavourable reviews, especially for non-chain hotels, but unfortunately Shah Palace is the exception--mostly because it pretends to be something it is not. It is definitely not 4-star service to have a bathroom/shower that is impossible to get working, often doesn't provide hot water, and when it does provide it floods the entire bathroom floor. The place needs some serious maintenance--the handle of the wardrobe falls off when you try to open it, the towel rack comes apart when trying to hang a towel. The breakfast, while providing multiple options, is on the whole of poor quality--tired vegetables, inedible eggs, boiled coffee. The main positive is the staff who are clearly aware of the problems but unable to do anything about them.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Great location good breakfast, spacious rooms and bathroom and the staff was amazing. Specially young man with glasses who worked day shiff
Stayed 1 night in Mar 2025

8/10 Good

Jatin Kumar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Vitaliy V, Angier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower needs to be redone! Water runs out of the shower, making the floor very slippery. Rooms with bathtubs need handles installed to make it easier and safer for older guests to get out. Using the shower or bathtub is currently very difficult and dangerous for them. Additionally, the room temperature was extremely hot and needs better control. Otherwise, it’s a great hotel with excellent staff, a fantastic location, and a wonderful overall experience. Thank you!
Stayed 2 nights in Feb 2025

10/10 Excellent

Anita, Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic rooms and public areas. Great breakfast.
Stayed 7 nights in Jan 2025

10/10 Excellent

Abhijit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and courteous. Thoroughly recommend this hotel due to comfort, staff, food, location, cleanliness and amenities
Stayed 3 nights in Oct 2024

10/10 Excellent

Shukun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in old city, beautiful traditional design. The manager is really helpful with my friend's meeting request and arrange suites for a two-hour interview in the morning. Much appreciated! Breakfast at rooftop with awesome view!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness
Very friendly and helpful staff. Comfortable with good breakfast. Well situated in the Old Town with loads of good local restaurants and bar. Excellent stay for F1 fans.
Stayed 4 nights in Sep 2024

6/10 Okay

Oxana

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

mohsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a great choice

The hotel is excatly like it’s name, it’s a palace, it’s nice, big and clean. Location is brilliant, you will be walking distance to most of the tourists places, staff are very friendly and helpful, good restaurant and a rooftop bar, overall it’s a great choice
Stayed 3 nights in Sep 2024

10/10 Excellent

Sabina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime location in a historic old town

What an excellent location, right in the heart of the historic Old town. Spacious, beautiful room with a balcony adorned with young grape plant and the view of the old town and beyond. Very friendly and helpful staff. Lots of option to eat in and around the area. Walking distance to all the major attractions of this beautiful city
Stayed 2 nights in Aug 2024

2/10 Terrible

Mark

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We were totalling cheated by this property that would not honour our reservation despite Expedia confirming it was a fully paid active reservation. This left us without a place to stay on Grand Prix week and having traveled many thousands of miles. Only after working us up and my wife being in tears did they say that had a room for us, but a three times the price. It was not what we originally paid for either. The WC smelled, the TV was not even connected, the bed was hard as rocks and the view was of a wall. We feel totally cheated. All Expedia did for us was issue a refund so they could quickly say not their problem. Do not trust this hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ciamac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Aaron, Philadelphia

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel lobby with quiet reading area. Room was very comfortable but not huge. Staff were helpful though not always so good with English. Location is perfect.
Stayed 4 nights in Aug 2024

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shah Palace Luxury Museum Hotel is a beautiful historic hotel in the heart of the old city. The breakfast was excellent, and the staff was very professional and were always helpful.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really is a museum hotel, old and fascinating, all was perfectly
Stayed 2 nights in Jul 2024

6/10 Okay

Haroon

Travelled with group
Disliked: Staff & service

Good Location and thats it…

Right…. The only best things about this hotel is the location and the view from lobby. Rooms furniture is quite old, no charging points for phone, room service is really poor and the people at reception are not really helpful. The shower soap and shampoo provided in bathroom smells pathetic. The overall quality of hotel is not good enough for me to say i will stay there again, the location is the only plus point and nothing else much.
Stayed 6 nights in Jul 2024

10/10 Excellent

Abbos

Stayed 4 nights in Jun 2024