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Shangri-La Rasa Sayang, Penang

5.0 star property

Photo gallery for Shangri-La Rasa Sayang, Penang

2 outdoor pools, pool umbrellas, pool loungers
Garden Wing, Studio Suite
Couples treatment room(s), sauna, hot tub, body treatments, aromatherapy
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Jalan Batu Feringgi, George Town, Penang, 11100
  • Place, Ferringgi Beach
    ‪7 min walk‬
  • Place, Eden Parade Shopping Centre
    ‪7 min walk‬
  • Place, Batu Feringghi Night Market
    ‪16 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Garden View

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe Sea View King

Premium bedding, minibar, in-room safe, desk

Garden Deluxe Sea View King

9.0 out of 10
Wonderful
(17 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Wing Deluxe Room King

Premium bedding, minibar, in-room safe, desk

Rasa Wing Deluxe Room King

  • Garden view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Wing Rasa Junior Suite King

Premium bedding, minibar, in-room safe, desk

Rasa Wing Rasa Junior Suite King

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Wing Rasa Superior King

Rasa Wing Rasa Superior King

Rasa Wing Rasa Superior King

8.0 out of 10
Very good
(8 reviews)
  • Hill view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe Sea View Twin

Premium bedding, minibar, in-room safe, desk

Garden Deluxe Sea View Twin

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Rasa Wing Rasa Junior Suite Twin

View from room

Rasa Wing Rasa Junior Suite Twin

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 62 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Rasa Wing Rasa Superior Twin

Premium bedding, minibar, in-room safe, desk

Rasa Wing Rasa Superior Twin

10.0 out of 10
Exceptional
(3 reviews)
  • Hill view
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Rasa Wing Deluxe Room Twin

Premium bedding, minibar, in-room safe, desk

Rasa Wing Deluxe Room Twin

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 44 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Deluxe Family

Garden Deluxe Family

Garden Deluxe Family

  • Sleeps 4
  • 2 King Beds

View all photos for Garden Superior Family Seaview

Garden Superior Family Seaview

Garden Superior Family Seaview

  • Sleeps 3
  • 1 King Bed

View all photos for Garden Executive Family

Garden Executive Family

Garden Executive Family

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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  • Pool
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  • Water slide
  • Parking included
4.1 out of 5, Very good, 1,000 reviews
The price is AU$179
includes taxes & fees
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About the area

George Town

With a stay at Shangri-La Rasa Sayang, Penang in George Town, you'll be 0.6 mi (0.9 km) from Ferringgi Beach and 4.4 mi (7.1 km) from Tropical Spice Garden. .This beach resort is within the vicinity of ESCAPE Adventureplay and Entopia by Penang Butterfly Farm.
View more Resorts in George TownOpens in a new window

What's nearby

  • Ferringgi Beach - 7 min walk - 0.6 km
  • Eden Parade Shopping Centre - 7 min walk - 0.6 km
  • Moonlight Bay - 12 min walk - 1.1 km
  • Batu Feringghi Night Market - 16 min walk - 1.3 km
  • Miami Beach - 19 min walk - 1.6 km

Getting around

  • Penang Sentral - 55 min drive
  • Penang Intl. Airport (PEN) - 52 min drive

Restaurants

  • ‪Mee Udangmamu Misai - ‬10 min walk
  • ‪Sigi's Bar & Grill on The Beach - ‬6 min walk
  • ‪Garden Cafe - ‬8 min walk
  • ‪Feringgi Bar & Grill - ‬3 min walk
  • ‪Spice Market Café - ‬1 min walk

About this property

Shangri-La Rasa Sayang, Penang

Luxury resort on the beach, with 2 outdoor pools
Shangri-La Rasa Sayang, Penang offers 304 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 304 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor pools. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Spice Market Cafe, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, express check-out, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Spice Market Cafe - This restaurant specializes in international cuisine and serves breakfast and dinner.
Pinang Restaurant & Bar - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Feringgi Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 107 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Feringgi Grill
  • Pinang Restaurant & Bar
  • Spice Market Cafe

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf lessons
  • Gym
  • Hot tub
  • Mini golf
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (173 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 250.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 107 per person
  • Rollaway bed fee: MYR 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool, and guests under 12 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Rasa Sayang
Rasa Sayang Resort
Shangri-La's Rasa Sayang
Shangri-La's Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort Penang George Town
Rasa Sayang Penang
Shangri Las Rasa Sayang Hotel
Shangri Las Rasa Sayang Resort
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Shangri-La's Rasa Sayang Penang George Town
Shangri-La’s Rasa Sayang Penang
Shangri-La’s Rasa Sayang
Shangri La Rasa Sayang Penang
Shangri La Rasa Sayang, Penang
Shangri-La Rasa Sayang, Penang Resort
Shangri-La Rasa Sayang, Penang George Town
Shangri La's Rasa Sayang Resort Spa Penang
Shangri-La Rasa Sayang, Penang Resort George Town

Shangri-La Rasa Sayang, Penang Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

James

Stayed 2 nights in Oct 2025

10/10 Excellent

Kip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool area was fabulous. I’ve included a photo from our balcony looking at a 200 year-old tree. The hotel staff were so very gracious and friendly. This is easily one of the top two hotels I’ve ever stayed at. Our room was huge, with a very modern bathroom.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rakesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Peter

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shangri-La Rasa is truly a 5 star hotel. Overlooking the Malacca Straight, our room with balcony provided a spectacular view. Service is exceptional. The hotel’s Spice restaurant provided by far the best meals we had in Malaysia.
Stayed 2 nights in Oct 2025

10/10 Excellent

Judith

Travelled with family
Liked: Amenities
Rooms are beautiful and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Howard Shing Liang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort to take that perfect break
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay at Rasa Sayang Shangri-La

A fantastic hotel, with amazing and attentive staff. On top of that, the views from the eighth floor were simply amazing.
Stayed 5 nights in Sep 2025

2/10 Terrible

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort location. Well kept. Clean room and facilities. Excellent spa. Beautiful ocean view. Good food and variety.
Stayed 4 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restful stay at Rasa Sayang

Hotel is rather dated but kept clean.Staff is always helpful but not well-trained.Location is next to beach but beach is almost gone.A very comfortable room.
Stayed 3 nights in Sep 2025

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, staff & service
Checked in at 5pm. Room wasn’t ready. Nice staff. Adult only pool was closed at 7pm with access only to the Rasa Wing. Pool we were offered was filled with kids and families. Said beachfront but there was no beach you could get to the water as it has eroded away and is blocked by rock wall.
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Stayed 6 nights in Aug 2025

10/10 Excellent

Aya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just walking around in the rasa sayang's garden makes me feel refreshed and rejevenated!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Eugene, CHERMSIDE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolutely fantastic stay at the Shangri-La Rasa Sayang, Penang! From the moment we arrived, we were swept away by this beautiful resort. Unforgettable Experience The rooms were wonderful, offering a perfect blend of comfort and elegance. And the food? Simply amazing! Every meal was a delightful culinary journey. We especially loved the tranquil atmosphere of the quiet adults-only pool – it was the perfect escape for relaxation. Exceptional Service A special shout-out goes to Michelle, the Front Office Manager. Her attention to detail and genuine care for us was truly remarkable. We were so grateful for the room upgrade she provided; it made our stay even more special. We also have to commend the room service attendant who catered to all our needs with such efficiency and a friendly demeanor. Their service was truly awesome! Every aspect of our stay at the Shangri-La Rasa Sayang exceeded our expectations. We can't wait to return to this little slice of paradise!
Stayed 6 nights in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Gulam

Travelled with family, Travelled with family and small children
Liked: Staff & service
Average hotel. Poor customer service. I left my prescription eyeglasses and messaged them on chat and called numerous times, but had no luck reaching them
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Asif

Stayed 3 nights in Jul 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay for a relaxing holiday. The hotel has a quality feel with interesting local art exhibited throughout. Obviously well run and managed, the staff are very friendly and welcoming.
Stayed 3 nights in Jun 2025

8/10 Good

Hannah

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall a great stay. Rooms spacious and have a great view over the garden, pool and sea view. Staff were really friendly and aside from check in, all incredibly helpful and pleasant. Good breakfast buffet. Great pool options, good gym and even has a par 3 pitch and putt which was a bit of fun. Special shoutout to Karim and Muru. Only downside was the check in - 3pm check in and they still could not get a room ready or allocated to us until 4.30pm (we had to leave 5pm for a booking that they were aware of). We were simply told sorry and had to constantly follow up. Was evdient the resort was not at capacity either. Room was obviously rushed as mugs were missing, used utensils still in room etc. Was rectified urgently by Karim. Would return, hopefully with a better check in experience
Stayed 5 nights in Jun 2025

2/10 Terrible

Michael

Stayed 4 nights in Jun 2025

10/10 Excellent

Shy yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Siu Kok

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Variety of food for the breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beachside Retreat

A beautiful retreat on the sea with lush gardens and wonderful facilities. We stayed in the rasa wing and was worth the added extras. The food and service and location were excellent.
Stayed 3 nights in May 2025