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Nalhá Hotel Boutique y Villas Bacalar

2.5 star property

Photo gallery for Nalhá Hotel Boutique y Villas Bacalar

Reception
Outdoor pool
Grand Loft Hot Tub Villa
Grand Loft Hot Tub Villa | Bathroom
Family Apartment, Patio, Garden View | Living area

Reviews

7.4 out of 10
Good

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Blvd Aaron Merino Fernandez Mz 50 Lt 9, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪11 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪13 min drive‬
  • Place, Cenote Cocalitos
    ‪17 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪46 min drive‬

Room options

View all photos for Garden Terrace Suite

Garden Terrace Suite

Garden Terrace Suite

  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Sky Hot Tub Suite

Sky Hot Tub Suite

Sky Hot Tub Suite

  • Garden view
  • 81 sq m
  • 4 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Loft Hot Tub Villa

Grand Loft Hot Tub Villa | Private pool

Grand Loft Hot Tub Villa

  • Garden view
  • 72 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Apartment, Patio, Garden View

Family Apartment, Patio, Garden View

Family Apartment, Patio, Garden View

  • Garden view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

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About the area

Bacalar

When you stay at Nalhá Hotel Boutique y Villas Bacalar in Bacalar, you'll be on a lake, within a 15-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. .This beach hotel is 5.2 mi (8.4 km) from Polytechnic University of Bacalar and 5.4 mi (8.7 km) from Ecopark Bacalar.

What's nearby

  • Lake Bacalar - 11 min walk - 1.0 km
  • Laguna Bacalar Ecological Park - 13 min drive - 10.6 km
  • Fort of San Felipe - 13 min drive - 11.3 km
  • Cenote Azul - 17 min drive - 15.3 km
  • Cenote Cocalitos - 17 min drive - 15.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 55 min drive

Restaurants

  • ‪asadero el establo - ‬9 min drive
  • ‪Pueblo Pirata - ‬7 min drive
  • ‪La Catrina - ‬12 min drive
  • ‪Las Miches De La 1 - ‬11 min drive
  • ‪Marisqueria El Taco Loco - ‬9 min drive

About this property

Nalhá Hotel Boutique y Villas Bacalar

Nalhá Hotel Boutique y Villas Bacalar offers 16 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. Accommodations all include kitchens. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). 40-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a private beach and an outdoor pool.
Make yourself at home in one of the 16 individually decorated guestrooms, featuring kitchens. Rooms have private balconies or patios. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and minibars, and housekeeping is provided daily.
Relax on the private beach or enjoy other recreational amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served on weekdays from 7:00 AM to noon and on weekends from 7:00 AM to noon.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free valet parking is available onsite.
A complimentary continental breakfast is served on weekdays between 7:00 AM and noon and on weekends between 7:00 AM and noon. A complimentary manager's reception is offered each day.
Bar Alberca - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available 7:00 AM to noon on weekdays and 7:00 AM to noon on weekends
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar Alberca

Things to do

  • Art gallery
  • Free beach club
  • Outdoor pool

Family friendly

  • In-room kitchen
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a lake
  • On a private beach
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Blender
  • Freezer
  • Griddle
  • Kitchen
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per pet, per night, plus a one-time cleaning fee of MXN 1500 and a deposit of MXN 1000 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 18 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 600 per pet, per night plus MXN 1500 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Nalhá Hotel Boutique y Villas Bacalar Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Erica

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience and the property manager is hands down the best. The location is off the beaten path, but we loved it! The private lagoon is a short walk down the hill and so amazing. Such a peaceful and beautiful area, definitely a must go if you’re wanting some time away from the city.
Stayed 1 night in Nov 2025

2/10 Terrible

Jose Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No dan factura a pesar de pedirla
Stayed 4 nights in Apr 2026

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy nuevo y bonito, con acceso a la laguna. Fuera del pueblo, literal para desconectar y relajarse. Excelente servicio del personal
Stayed 5 nights in Dec 2025